Harvey Norman Ireland - NaasReviews 

708
TrustScore 4.5 out of 5

4.4

Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5 Kildare, Kildare, IE


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Rated 4 out of 5 stars

The delivery people were very professional and courteous and careful not to hit of light fittings etc, when bringing and taking the old American style fridge freezer from the house. As it was such an... See more

Company replied

Rated 5 out of 5 stars

Harvey Norman has a great range of products, and you can definitely find something at a good price. The customer service is excellent—the staff are knowledgeable, friendly, and always happy to help. I... See more

Company replied

Rated 5 out of 5 stars

Came to say a special thanks to manager Stephen in Harvey Norman, Naas for his help. I bought a Dyson fan which was faulty at purchase and sent to Dyson for repairs, but was damaged by DPD on re... See more

Company replied

Rated 3 out of 5 stars

The communication regarding delivery was excellent and item delivered safely. My husband received the goods but he was disappointed with the support from one of the employees who would not help him... See more

Company replied


Company details

  1. #20 of 24 best companies in Furniture Store
  2. #10 of 11 best companies in Bedroom Furniture Store
  3. #9 of 10 best companies in Cell Phone Store
  4. #7 of 7 best companies in Computer and Accessories Store
  5. #10 of 11 best companies in Home Goods Store
  6. #3 of 4 best companies in Washer and Dryer Store

About Harvey Norman Ireland - Naas

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5, Kildare, Kildare, Ireland

  • 045 907700

4.4

Excellent

TrustScore 4.5 out of 5

708 reviews

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4-star
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1-star

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4.4

All reviews

(708)

8,769 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful staff.

Very helpful staff.

28 June 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Vaida,

We are delighted to hear that our staff were so helpful. Thank you very much for your kind words and for taking the time to share your experience with us.

Kind Regards,
Conor

Rated 5 out of 5 stars

Ordered and arrived next day great…

Ordered and arrived next day great service

27 June 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Noel,

We are so happy to hear that your order arrived quickly and that you were pleased with our service. Thank you for your positive feedback!

Kind Regards,
Conor

Rated 5 out of 5 stars

Francis displayed professional sales…

Francis displayed professional sales skills by calling me to say the phone I ordered was out of stock and would take weeks to restock. He offered me the same model but in a different colour, which was available to collect 30 minutes later.

30 June 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Dan,

We're so happy to hear that our team was able to provide such an excellent solution when your initial order wasn't available. We appreciate you sharing your positive experience with us!

Kind Regards,
Conor

Rated 5 out of 5 stars

April in the Naas branch over by the…

April in the Naas branch over by the range cookers was an absolute star to deal with. Extremely knowledgeable, helpful and friendly. 5 stars all the way!!!

4 July 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Carol,

We are so happy to hear about your wonderful experience with our team member. We truly appreciate your kind words and positive feedback!

Kind Regards,
Conor

Rated 5 out of 5 stars

Two guys that delivered the furniture…

Two guys that delivered the furniture were very nice lads and very quick

3 July 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Ben,

We are so pleased to hear our delivery team was very nice and quick. We appreciate your feedback!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Delivery was very efficient with two…

Delivery was very efficient with two very pleasant and helpful delivery drivers

3 July 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Sinead ,

We are so happy to hear that your delivery was efficient and that our drivers were pleasant and helpful. We appreciate your kind words!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Thanks to Stephen in Harvey Norman, Naas for his great customer service skills

Came to say a special thanks to manager Stephen in Harvey Norman, Naas for his help.

I bought a Dyson fan which was faulty at purchase and sent to Dyson for repairs, but was damaged by DPD on returning it from the repair centre. Dyson have ignored me and I was unable to get a resolution, so contacted the store and Stephen was absolutley terrific.

Thanks again Stephen!

24 June 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Niamh,

We are so pleased to hear about the excellent assistance you received from our team member. It's wonderful to know that we could help resolve a challenging situation for you. Your kind words are truly appreciated!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Great delivery service

The delivery driver called to give an hour range for the delivery day. The delivery guys were friendly and helpful.

1 July 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Ms Oyinlola Dada,

We're so pleased to hear that our delivery driver kept you informed and that our delivery team was friendly and helpful. Thank you for your kind feedback!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Excellent customer service from all…

Excellent customer service from all staff especially Ger who helped me pick and buy a new microwave. He went above and beyond to make my experience a positive one. I will be returning thanks to the great staff.

2 July 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Blaithin Cox ,

We appreciate you sharing your experience. We are delighted to hear that our team provided excellent customer service and went above and beyond to make your experience a positive one. We look forward to your return.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Delivery staff very friendly

Delivery staff very friendly, and delivered right on time

1 July 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Paul,

We are so happy to hear our delivery staff was friendly and delivered your order right on time! We appreciate your kind words.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Delivery was on time

Delivery was on time. Very helpful delivery guys.

1 July 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Anne-Marie,

We're so glad to hear that your delivery was on time and that our delivery team was helpful. Thank you for your positive feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Nice and helpful staff.

Nice and helpful staff.
An item advertised I wanted to buy was out of stock when I asked about it.
Only drawback

25 June 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Ed,

We're glad to hear our staff was helpful! We understand your disappointment about the out-of-stock item and are working to improve our inventory management.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Always a great online service

A very efficient service always.

26 June 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Pearl,

We appreciate you taking the time to share your feedback with us. We are so happy to learn that you were pleased with our service!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very happy..

Very happy... Very professional, quick, clean, thank you to the guys...

30 June 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Wojciech,

We are so happy to hear that our team was professional, quick, and clean. We truly appreciate your kind words.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Harvey Norman has a great range of electronics, home appliances, furniture, and homeware, with products to suit different budgets.

Harvey Norman has a great range of products, and you can definitely find something at a good price. The customer service is excellent—the staff are knowledgeable, friendly, and always happy to help. If you’re unsure which product is best for your needs, they’ll take the time to explain your options and help you choose the right one. Highly recommended!

27 June 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Angela,

We appreciate you sharing your positive experience. We're happy to hear that you found a great range of products at good prices, and that our staff were knowledgeable, friendly, and helpful in assisting you. We value your feedback.

Kind Regards,
Kevin

Rated 4 out of 5 stars

The delivery people were very…

The delivery people were very professional and courteous and careful not to hit of light fittings etc, when bringing and taking the old American style fridge freezer from the house. As it was such an unusually warm day, almost 30 degrees we couldn't empty the freezer of the old fridge until they arrived. It would have been helpful if the driver had phoned again to say we were next on the list. We had gotten a call that morning to say the delivery time would be between 3pm and 6pm. But all in all, the service was fantastic.

24 June 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Patrick,

We're glad to hear our delivery team was professional and careful. We appreciate your feedback regarding communication about delivery times, and we will certainly consider how we can improve this for future deliveries. Thank you for your positive review!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great service

Got a phone call stating the time of delivery which I missed, this was followed up with a text message, unfortunately I missed this too. The guys were able to fit the delivery in at the end of a long day for them. They were very pleasant and helpful, and removed all the packing. I was very happy with the service.

24 June 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Aileen,

We're so glad to hear our team could successfully deliver your order, even after a long day. We appreciate your kind words about their pleasant and helpful service. Thank you for your positive feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Dazzling Service

Firstly - HN had furniture I liked at my price point. But that was just the start of a dazzling experience.
I walked in on a Saturday morning and chose my furniture. It was all good to go. I was given a 3 year ZERO INTEREST payment plan and the delivery arrived on Tuesday.
No ordering or waiting. No hassle.
The delivery crew were amazing. Super communicative. They arrived on time with plenty of notice. They were quick and friendly.
Honestly - HN is setting a very high bar here.
Competitors don't provide the finance or the quick turnarounds.
Well done HN!

23 June 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Carel,

We're so pleased to hear you found furniture you loved at a great price point! It's wonderful that your experience, from the payment plan to the quick delivery and amazing crew, was so positive. We truly appreciate your kind words and recommendation.

Kind Regards,
Kevin

Rated 3 out of 5 stars

Very mannered salesperson

Very mannered salesperson, but didn't tell us about the Samsung Summer Cashback awards. I may have purchased insurance on the product if id known about it on time.

17 June 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Brenda S,

We appreciate your feedback. We are sorry to hear about the missed information regarding the cashback awards. We will address this internally.

Kind Regards,
Victoria

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