The delivery people were very professional and courteous and careful not to hit of light fittings etc, when bringing and taking the old American style fridge freezer from the house. As it was such an... See more
Company replied
Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5 Kildare, Kildare, IE
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The delivery people were very professional and courteous and careful not to hit of light fittings etc, when bringing and taking the old American style fridge freezer from the house. As it was such an... See more
Company replied
Harvey Norman has a great range of products, and you can definitely find something at a good price. The customer service is excellent—the staff are knowledgeable, friendly, and always happy to help. I... See more
Company replied
Came to say a special thanks to manager Stephen in Harvey Norman, Naas for his help. I bought a Dyson fan which was faulty at purchase and sent to Dyson for repairs, but was damaged by DPD on re... See more
Company replied
The communication regarding delivery was excellent and item delivered safely. My husband received the goods but he was disappointed with the support from one of the employees who would not help him... See more
Company replied
Written by the company

Written by the company

Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5, Kildare, Kildare, Ireland
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Reply from Harvey Norman Ireland - Naas
Francis displayed professional sales skills by calling me to say the phone I ordered was out of stock and would take weeks to restock. He offered me the same model but in a different colour, which was available to collect 30 minutes later.

Reply from Harvey Norman Ireland - Naas
April in the Naas branch over by the range cookers was an absolute star to deal with. Extremely knowledgeable, helpful and friendly. 5 stars all the way!!!

Reply from Harvey Norman Ireland - Naas
Two guys that delivered the furniture were very nice lads and very quick

Reply from Harvey Norman Ireland - Naas
Delivery was very efficient with two very pleasant and helpful delivery drivers

Reply from Harvey Norman Ireland - Naas
Came to say a special thanks to manager Stephen in Harvey Norman, Naas for his help.
I bought a Dyson fan which was faulty at purchase and sent to Dyson for repairs, but was damaged by DPD on returning it from the repair centre. Dyson have ignored me and I was unable to get a resolution, so contacted the store and Stephen was absolutley terrific.
Thanks again Stephen!

Reply from Harvey Norman Ireland - Naas
The delivery driver called to give an hour range for the delivery day. The delivery guys were friendly and helpful.

Reply from Harvey Norman Ireland - Naas
Excellent customer service from all staff especially Ger who helped me pick and buy a new microwave. He went above and beyond to make my experience a positive one. I will be returning thanks to the great staff.

Reply from Harvey Norman Ireland - Naas
Delivery staff very friendly, and delivered right on time

Reply from Harvey Norman Ireland - Naas

Reply from Harvey Norman Ireland - Naas
Nice and helpful staff.
An item advertised I wanted to buy was out of stock when I asked about it.
Only drawback

Reply from Harvey Norman Ireland - Naas

Reply from Harvey Norman Ireland - Naas
Very happy... Very professional, quick, clean, thank you to the guys...

Reply from Harvey Norman Ireland - Naas
Harvey Norman has a great range of products, and you can definitely find something at a good price. The customer service is excellent—the staff are knowledgeable, friendly, and always happy to help. If you’re unsure which product is best for your needs, they’ll take the time to explain your options and help you choose the right one. Highly recommended!

Reply from Harvey Norman Ireland - Naas
The delivery people were very professional and courteous and careful not to hit of light fittings etc, when bringing and taking the old American style fridge freezer from the house. As it was such an unusually warm day, almost 30 degrees we couldn't empty the freezer of the old fridge until they arrived. It would have been helpful if the driver had phoned again to say we were next on the list. We had gotten a call that morning to say the delivery time would be between 3pm and 6pm. But all in all, the service was fantastic.

Reply from Harvey Norman Ireland - Naas
Got a phone call stating the time of delivery which I missed, this was followed up with a text message, unfortunately I missed this too. The guys were able to fit the delivery in at the end of a long day for them. They were very pleasant and helpful, and removed all the packing. I was very happy with the service.

Reply from Harvey Norman Ireland - Naas
Firstly - HN had furniture I liked at my price point. But that was just the start of a dazzling experience.
I walked in on a Saturday morning and chose my furniture. It was all good to go. I was given a 3 year ZERO INTEREST payment plan and the delivery arrived on Tuesday.
No ordering or waiting. No hassle.
The delivery crew were amazing. Super communicative. They arrived on time with plenty of notice. They were quick and friendly.
Honestly - HN is setting a very high bar here.
Competitors don't provide the finance or the quick turnarounds.
Well done HN!

Reply from Harvey Norman Ireland - Naas
Very mannered salesperson, but didn't tell us about the Samsung Summer Cashback awards. I may have purchased insurance on the product if id known about it on time.

Reply from Harvey Norman Ireland - Naas
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