We had such a great experience dealing with Sean, the tech assistant in Harvey Norman. He was incredibly helpful and took the time to talk us through all our options when choosing a laptop. Sea... See more
Company replied
Unit 230, The Park Carrickmines, Carrickmines, D18 FH48 Dublin, Dublin 18, IE
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We had such a great experience dealing with Sean, the tech assistant in Harvey Norman. He was incredibly helpful and took the time to talk us through all our options when choosing a laptop. Sea... See more
Company replied
Went into Harvey Norman this morning to get new laptop for school. As a special education teacher I need something quick but also reliable. Was also looking for something under €1k with touch screen f... See more
Company replied
My sofa collapsed after just 6 months of normal use. Harvey Norman’s response? They blamed me for “plonking” on it and refused to repair, replace or refund it. A sofa collapsing after eight months i... See more
Company replied
We were browsing in the computer section & were gently asked by ANIL if we had any questions. He was quiet, knowledgeable, really helpful & not at all "pushy" ( which can be difficult to deal with... See more
Company replied
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Unit 230, The Park Carrickmines, Carrickmines, D18 FH48, Dublin, Dublin 18, Ireland
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Another successful shopping experience at our favorite store. Thank you very much for the advice and support from the seller Greg.

Reply from Harvey Norman Ireland - Carrickmines

Reply from Harvey Norman Ireland - Carrickmines
I showed my details at the checkout/click and collect desk to a guy, he was pretty rude telling me "go down to the tv section" and turned away to finish his conversation with his colleague. The lad i dealt with in the tv section that got me product was very pleasant and friendly. You might need to have a look who you have front of shop.

Reply from Harvey Norman Ireland - Carrickmines
Been a HarveyNorman customer for a while and this is my first big disappointment. Ordered bed + mattress as they had quick delivery of approximately 2 months and needed a bed quick (sleeping on the floor is not ideal).
No contact for 2 months and when calling, they stated the new delivery estimation is another 3 months. Lack of professionalism as most likely they knew about the delays before the 2 months mark but chose to not contact us. Canceled order and started looking elsewhere. Guess will sleep on the floor for a while thanks to HN delays and lack of proactive notification.

Reply from Harvey Norman Ireland - Carrickmines
Kept updated as to what date an time they would be here. Arrived on time and set it all up. Took all the packaging away also which helps

Reply from Harvey Norman Ireland - Carrickmines
The men phoned as planned and arrived within the time frame they gave us. They managed to manoeuvre the fridge freezer into the apartment without any significant difficulty. The old fridge freezer was removed with ease and taken away. Because the installation was more straightforward than expected, a €30 refund has been promised.

Reply from Harvey Norman Ireland - Carrickmines

Reply from Harvey Norman Ireland - Carrickmines
Did what they said they would do when they said they would. Seem less

Reply from Harvey Norman Ireland - Carrickmines
Professional, efficient and friendly delivery men . Highly recommended.

Reply from Harvey Norman Ireland - Carrickmines

Reply from Harvey Norman Ireland - Carrickmines
Lovely friendly delivery men. Called in advance and arrived on time.

Reply from Harvey Norman Ireland - Carrickmines
Easy to order and to arrange collection; easy to deal with staff on site

Reply from Harvey Norman Ireland - Carrickmines
I was informed on the morning my delivery would arrive with in a two hour window. It arrived 45 minutes later so didn’t have to wait around all day. Really appreciated that.

Reply from Harvey Norman Ireland - Carrickmines
Friendly people, bang on time, literally no drama or issues. Even suggested we contact Harvey Norman to tell them they didn't need to take the fridge doors off because there's an extra charge for it.
Why can't all companies operate this well

Reply from Harvey Norman Ireland - Carrickmines
HN had the product when I was told to collect. No issues.

Reply from Harvey Norman Ireland - Carrickmines
Brilliant service. The two delivery men were so helpful and accommodating. Very friendly and were so helpful. Couldn't ask for more.
Thank you Eric Logan McGlinn

Reply from Harvey Norman Ireland - Carrickmines
Sebastian in Harvey Norman was really knowledgeable and listened to what we needed. Delivery guys Conor and Stuart were so punctual, really friendly and professional...and really efficient and tidy! Such a stress-free experience of having our sofa bed installed and old sofa taken away. Thanks everyone! Mags and Angela, Greystones

Reply from Harvey Norman Ireland - Carrickmines
Men delivering the item were very pleasant, helpful and arrived on time.

Reply from Harvey Norman Ireland - Carrickmines
Just a fabulous team. Efficient, kind, professional and fun. Called me and came at said time. Excellent service as always from Harvey Norma .

Reply from Harvey Norman Ireland - Carrickmines
super staff very helpful.stephen manager excelent in carrickmines.👍👍👍👍

Reply from Harvey Norman Ireland - Carrickmines
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