Harvey Norman Ireland - Carrickmines Reviews 

1,106
TrustScore 4.5 out of 5

4.5

Unit 230, The Park Carrickmines, Carrickmines, D18 FH48 Dublin, Dublin 18, IE


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Rated 5 out of 5 stars

We had such a great experience dealing with Sean, the tech assistant in Harvey Norman. He was incredibly helpful and took the time to talk us through all our options when choosing a laptop. Sea... See more

Company replied

Rated 5 out of 5 stars

Went into Harvey Norman this morning to get new laptop for school. As a special education teacher I need something quick but also reliable. Was also looking for something under €1k with touch screen f... See more

Company replied

Rated 1 out of 5 stars

My sofa collapsed after just 6 months of normal use. Harvey Norman’s response? They blamed me for “plonking” on it and refused to repair, replace or refund it. A sofa collapsing after eight months i... See more

Company replied

Rated 5 out of 5 stars

We were browsing in the computer section & were gently asked by ANIL if we had any questions. He was quiet, knowledgeable, really helpful & not at all "pushy" ( which can be difficult to deal with... See more

Company replied


Company details

  1. #18 of 24 best companies in Furniture Store
  2. #8 of 10 best companies in Bedroom Furniture Store
  3. #8 of 10 best companies in Cell Phone Store
  4. #6 of 7 best companies in Computer and Accessories Store
  5. #9 of 10 best companies in Home Goods Store
  6. #3 of 4 best companies in Washer and Dryer Store

About Harvey Norman Ireland - Carrickmines

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Unit 230, The Park Carrickmines, Carrickmines, D18 FH48, Dublin, Dublin 18, Ireland

  • 01 2996900

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.5

All reviews

(1,106)

9,063 reviews in the last 12 months

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Rated 5 out of 5 stars

Another successful shopping experience…

Another successful shopping experience at our favorite store. Thank you very much for the advice and support from the seller Greg.

3 May 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

HI there,

We appreciate you sharing your positive experience at our store. We're so glad to hear that you were pleased with the advice and support you received.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Extremely helpful and pleasant

Extremely helpful and pleasant - Greg

3 May 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi there,

We're happy to hear that our team was helpful and pleasant for you. Thank you for your positive feedback; we appreciate it.

Kind Regards,
Kevin

Rated 3 out of 5 stars

Front of Shop

I showed my details at the checkout/click and collect desk to a guy, he was pretty rude telling me "go down to the tv section" and turned away to finish his conversation with his colleague. The lad i dealt with in the tv section that got me product was very pleasant and friendly. You might need to have a look who you have front of shop.

29 April 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Neal,

We appreciate you sharing your experience. We're sorry the initial interaction wasn't pleasant. We're glad the second staff member was helpful. We'll address this to ensure a better experience in the future. Thanks for your feedback.

Kind Regards,
Kevin

Rated 2 out of 5 stars

Disappointed on bed + mattress delay and no notification for months.

Been a HarveyNorman customer for a while and this is my first big disappointment. Ordered bed + mattress as they had quick delivery of approximately 2 months and needed a bed quick (sleeping on the floor is not ideal).
No contact for 2 months and when calling, they stated the new delivery estimation is another 3 months. Lack of professionalism as most likely they knew about the delays before the 2 months mark but chose to not contact us. Canceled order and started looking elsewhere. Guess will sleep on the floor for a while thanks to HN delays and lack of proactive notification.

29 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Petcu,

We regret to hear about the bed and mattress order delay and the communication issues you experienced. We appreciate you bringing this to our attention. Please email the details to our customer support team at customer@support.harveynorman.ie Thank you.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great service

Kept updated as to what date an time they would be here. Arrived on time and set it all up. Took all the packaging away also which helps

1 May 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi there,

We appreciate you taking the time to leave this review. We're happy to hear that you were kept updated and that the setup was satisfactory, including the packaging removal.

Kind Regards,
Kevin

Rated 5 out of 5 stars

The men phoned as planned and arrived…

The men phoned as planned and arrived within the time frame they gave us. They managed to manoeuvre the fridge freezer into the apartment without any significant difficulty. The old fridge freezer was removed with ease and taken away. Because the installation was more straightforward than expected, a €30 refund has been promised.

25 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Miriam,

We're happy to hear the delivery team contacted you and arrived promptly. We appreciate your positive feedback regarding their efficiency in maneuvering the fridge freezer and removing the old one. We're glad the refund promise was made due to the straightforward installation.

Kind Regards,
Kevin

Rated 5 out of 5 stars

All good

Quick, polite. No issues.

30 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Tom,

We're happy to hear that your experience was quick and polite! Thank you for your positive feedback; we appreciate it.

Many thanks,
Katie.

Rated 5 out of 5 stars

Did what they said they would do when…

Did what they said they would do when they said they would. Seem less

30 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Felicity,

We're happy to hear that our services met your expectations regarding timeliness and efficiency. Thank you for sharing your positive experience with us!

Many thanks,
Katie.

Rated 5 out of 5 stars

Professional

Professional, efficient and friendly delivery men . Highly recommended.

24 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Rory,

We appreciate you sharing your feedback. We are so happy to learn that our delivery team was professional, efficient, and friendly!

Many thanks,
Katie

Rated 5 out of 5 stars

Smooth experience

Smooth experience from online order to colletion

19 April 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Giulio,

We're happy your online order and collection experience was smooth. Thank you for your positive feedback; we appreciate it!

Many thanks,
Kevin

Rated 5 out of 5 stars

Lovely friendly delivery men

Lovely friendly delivery men. Called in advance and arrived on time.

21 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Joe,

We appreciate you sharing your feedback. We're so happy to learn that our delivery team was friendly, called in advance and arrived on time!

Many thanks,
James

Rated 4 out of 5 stars

Easy to order and to arrange…

Easy to order and to arrange collection; easy to deal with staff on site

18 April 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Eimear,

We appreciate your feedback and are so happy that ordering and collection were easy! We're also glad you found our staff helpful.

Many thanks,
Kevin

Rated 5 out of 5 stars

I was informed on the morning my…

I was informed on the morning my delivery would arrive with in a two hour window. It arrived 45 minutes later so didn’t have to wait around all day. Really appreciated that.

23 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Mary,

We're happy to hear that you appreciated being informed about the delivery time and that it arrived promptly. We appreciate your positive feedback regarding our service!

Many thanks,
Katie.

Rated 5 out of 5 stars

100%

Friendly people, bang on time, literally no drama or issues. Even suggested we contact Harvey Norman to tell them they didn't need to take the fridge doors off because there's an extra charge for it.

Why can't all companies operate this well

23 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Peter,

We're happy to hear that you had such a smooth and positive experience! It's great to know our team was friendly, punctual, and helpful. Thank you for your kind words; we appreciate your feedback.

Many thanks,
Katie.

Rated 4 out of 5 stars

HN had the product when I was told to…

HN had the product when I was told to collect. No issues.

17 April 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Timothy,

We're glad the product was ready for you when you arrived for collection. Thank you for your feedback; we appreciate it.

Many thanks,
Katie.

Rated 5 out of 5 stars

Brilliant service

Brilliant service. The two delivery men were so helpful and accommodating. Very friendly and were so helpful. Couldn't ask for more.
Thank you Eric Logan McGlinn

22 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Eric,

We appreciate you sharing your feedback. We're happy to hear that our delivery team was so helpful, accommodating, and friendly. We value your feedback and thank you for your support.

Kind Regards,
James

Rated 5 out of 5 stars

Such a stress-free experience from start to finish

Sebastian in Harvey Norman was really knowledgeable and listened to what we needed. Delivery guys Conor and Stuart were so punctual, really friendly and professional...and really efficient and tidy! Such a stress-free experience of having our sofa bed installed and old sofa taken away. Thanks everyone! Mags and Angela, Greystones

21 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Angela,

We appreciate you sharing your feedback. We're so glad to hear that our team was knowledgeable and helpful, and that the delivery was punctual and professional. Thank you for letting us know about your stress-free experience!

Kind Regards,
James

Rated 5 out of 5 stars

Men delivering the item were very…

Men delivering the item were very pleasant, helpful and arrived on time.

21 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Anne,

We appreciate you sharing your feedback. We're so happy to learn that our delivery team was pleasant and helpful and arrived on time!

Kind Regards,
James

Rated 5 out of 5 stars

Just a fabulous team

Just a fabulous team. Efficient, kind, professional and fun. Called me and came at said time. Excellent service as always from Harvey Norma .

21 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi there,

We appreciate you sharing your experience. We're happy to hear that our team was efficient, kind, professional, and fun, and that they provided excellent service!

Kind Regards,
James

Rated 5 out of 5 stars

super staff very helpful.stephen…

super staff very helpful.stephen manager excelent in carrickmines.👍👍👍👍

18 April 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Andis,

We appreciate your positive feedback and are so happy to hear that our staff was helpful! We're glad you enjoyed your experience in-store.

Kind Regards,
James

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