Purchased a new sofa recently. Frank in the store was excellent. He as friendly and efficient. The delivery arrived this morning. I received a call earlier to say when it would be delivered and they a... See more
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Unit 230, The Park Carrickmines, Carrickmines, D18 FH48 Dublin, Dublin 18, IE
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Purchased a new sofa recently. Frank in the store was excellent. He as friendly and efficient. The delivery arrived this morning. I received a call earlier to say when it would be delivered and they a... See more
Company replied
Bought a Back to School Samsung PC today in your Carrickmines store. We were dealt with by Ramon who was pleasant, knowledgeable, highly professional and attentive. We were very impressed by the level... See more
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My sofa collapsed after just 6 months of normal use. Harvey Norman’s response? They blamed me for “plonking” on it and refused to repair, replace or refund it. A sofa collapsing after eight months i... See more
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We had such a great experience dealing with Sean, the tech assistant in Harvey Norman. He was incredibly helpful and took the time to talk us through all our options when choosing a laptop. Sea... See more
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Unit 230, The Park Carrickmines, Carrickmines, D18 FH48, Dublin, Dublin 18, Ireland
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Delivery was done efficiently and they unpacked and set up the sofas quickly. Slight delay in advised arrival time but did not affect the delivery.

Reply from Harvey Norman Ireland - Carrickmines
The driver rang me early and delivered within the time that he stated. He also set up my new table and I was very happy.

Reply from Harvey Norman Ireland - Carrickmines
Friendly and efficient staff member at collection point

Reply from Harvey Norman Ireland - Carrickmines
Their mannrs The fact they phd after 8am to tell me when they wud be here Offered to put back table im hall for me and did Fantastic and I told them so

Reply from Harvey Norman Ireland - Carrickmines
Good experience with delivery and assembly. In store experience was also good, but they promised me the delivery of my entire booking but later they said that one item is not available, even when I booked it in advance and placed an holding deposite on the inventory.
Cutting down 1 star for that.

Reply from Harvey Norman Ireland - Carrickmines

Reply from Harvey Norman Ireland - Carrickmines
The delivery team were excellent so good and efficient like a well oiled machine.
Great job
Thank you.
John

Reply from Harvey Norman Ireland - Carrickmines

Reply from Harvey Norman Ireland - Carrickmines
The collection of my products was without stress and the service was excellent. The products is very satisfactory.

Reply from Harvey Norman Ireland - Carrickmines
Delivery was within allotted time . The delivery men were very professional and took away our old furniture. Excellent service. They were in and out in minutes. Great service.

Reply from Harvey Norman Ireland - Carrickmines

Reply from Harvey Norman Ireland - Carrickmines
Very easy to order online. Got notification order was ready to collect within 2 hours and collection was very easy

Reply from Harvey Norman Ireland - Carrickmines
I purchased an LG 48" Smart tv from Harvey Norman in Carrickmines last week. The salesman Conor D was so efficient and very pleasant and friendly. His knowledge of the different models made it very easy for me to choose a suitable unit. Im delighted with my new purchase. Mary

Reply from Harvey Norman Ireland - Carrickmines

Reply from Harvey Norman Ireland - Carrickmines
The driver was the rudest person I ever experienced. He rang at 7am saying he would deliver around 10 or 10.30am. I then received an aggressive phonecall at 2.30pm accusing me of not being there to accept the delivery. This service is a disgrace and as a consequence I cannot recommend shopping in Harvey Norman.

Reply from Harvey Norman Ireland - Carrickmines
I was contacted by phone on the day of delivery to confirm the arrival time. The delivery was completed promptly, the gentlemen hadled the sofa with great care while carrying it upstairs. They were efficient and orofessional.

Reply from Harvey Norman Ireland - Carrickmines
Every time somebody asks me where to buy something like a TV, appliances, etc. I always say Harvey Norman. They have a customer for life. Never had a problem bringing appliances up the stairs, replacing/fixing good.
They fix problem and keep customers. They don't become another problem, they fix the problems. Best customer service by far.

Reply from Harvey Norman Ireland - Carrickmines
Great experience. Greg was super helpful. Came in to get a new smart watch and ended up buying 3. Thanks Greg.

Reply from Harvey Norman Ireland - Carrickmines
A product was ready to collect.
Staff were helpful and nice.

Reply from Harvey Norman Ireland - Carrickmines
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