Harvey Norman United Kingdom Reviews 

Very disappointed after paying for a kettle advertised on line,to be told the next day that I am been refunded for the item.ehy advertised an item that you don't seem to have...

The website lists things as being in stock and at lower prices than their competitors. Once you order it, you'll be told that it's out of stock, and they'll just issue a refund. It can take a couple of days for them to do this, so you can miss out on sales in other stores.

Dee the sales person gave excellent service and took the time to make sure that we were purchasing exactly what we wanted.

Excellent customer service from Jack S. at the Gracechurch store who, despite me being his first customer, demonstrated remarkable customer service.

Samsung tablet and earphones.

1st off, I was left alone for a good chunk of time. Nothing worse than being hounded as soon as you walk into an area. Approached by Gary, who was thorough, methodical and patient. Willing to listen and didnt upsell me something I didnt need. He sweetened the deal and I left a happy man

Had a very easy experience with Mariah Today, she was so helpful and got us the best deal possible on my camera. Thank you!

Arrived on time. Did not hang about brought the suites in built them up checked the motorisation of them all the time explaining to me what and why they doing at each step. Showed me how to adjust the mechanism if required. Made sure we were happy with them and cleared up after them and left.

The person who served us Gary was really helpful and even gave us price match which was really good thank you

From the lady salesperson who was so helpful in pointing out the advantages of the recliner chairs on the floor, I really enjoyed the shopping experience and she helped me make my decision on which ones to choose. She gave me space to make my choices also. Really appreciated this. Delivery staff were friendly and helpful with how to use the remote controls and came within the two hours they said they would arrive with the chairs. Great service from Harvey Norman. I look forward to shopping with them again.

My two delivery men were so professional and very easy to talk to. Brought all the rubbish with them and left me to enjoy my lovely new leather suite. Very happy with my experience.
Teresa

The knowledge and customer service we received from Usman at your store in Sutton Coldfield.

Very professional, the two guys that delivered it were very quick and respectful

Maya, Was very helpful Maya pointed us in the right direction on what to buy nothing was to much trouble.

All the staff are very friendly and knowledgeable about all products. Especially Michelle and Maya. Have been in several times now to the Sutton Coldfield store and purchased after been given so much information, so much stock out on show for you to see and try

We were served by Jolita, who was extremely helpful, she was very polite and courteous

Placed an order online the 1st June for a Smeg fridge, money left my account instantly and received my order confirmation email. Since then, nothing but silence…. I reached out to customer service to ask when my order will be arriving and did receive a prompt response back that they will get back to me with a date/time, then you guessed it radio silence again. I’ve requested a full refund. Don’t waste your time and use AO. I gave them a shot being Australian and it being an Aussie company but not worth the hassle.

Excellent service and communication from Craig and team from start to finish on my order and got a fantastic deal so happy 😊

On time , keep me posted about delivery time. Polite men put everything together and took away all packing materials.

Very friendly professional staff who immediatley put me at ease as it was clear they had the knowledge to be able assist with my purchase and recommmend appliance to suit my needs. Delivery was on time and again i was very confident they would carry out instalation correctly and they seemed to be very knowldgeable. Delivery was on time and kept up to date throughout. Installers very pleasant and professional

Conor was friendly and approachable. He was very helpful providing information about the different types of mattress which gave me the confidence to make an informed decision.