Harvey Cooper Cars Reviews 

730
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company when purchasing their vehicles. Customers frequently praise the dedicated staff for being exceptionally helpful, professional, and welcoming, ensuring that every visitor feels valued and completely at ease from the moment they arrive. Consumers often note that the entire purchasing journey is entirely straightforward and hassle-free, featuring absolutely no aggressive or high-pressure sales tactics. Buyers also deeply appreciate the immaculate condition and stunning presentation of the cars displayed in the showroom. People consistently highlight that communication remains clear, responsive, and efficient throughout every single step, making handovers exceptionally smooth and reassuring.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professional and approachable... See more

Service

Consumers find service to be exceptionally positive, praising the professional, friendly, and non-pressured... See more

Product

Customers report great satisfaction and delight with the product quality. Reviewers frequently mention that... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the overall experience as smooth and... See more

User experience

People report overwhelmingly positive experiences with the user experience, describing the car-buying process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We dealt with Chris Parry, who was superb from start to finish. Excellent communication, very prompt always to respond. He was very thorough on all aspects of the purchase, explaining everything very... See more

Company replied

Rated 5 out of 5 stars

Having spent endless days and weeks trawling through Auto Trader we decided that we simply needed to focus on the right dealer who, we concluded, would naturally have the right car for us. We acted o... See more

Company replied

Rated 5 out of 5 stars

Don't do many reviews but this deserves one. Just got home from a worthwhile 200 mile round trip. From first telephone contact to purchase these guys are first class. Friendly, informative... See more

Company replied

Rated 5 out of 5 stars

My experience was amazing. I am based in Germany and made contact with Nick Hall by phone. The interaction was second to none. His knowledge of the car and professional dedication to my needs were wha... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Whether you’re at Harvey Cooper Cars to buy something special or just to have a little browse, we want your experience as our customer, to be personal and leave you wanting to come back. We aim to do everything we can to make the process of buying your car as enjoyable and hassle-free as possible. We offer a wide range of carefully selected, quality, premium used cars. We take pride in being able to guide each of every one of our customers, whether new or returning, through every part of the buying and financing process making the journey of purchasing your car easy and enjoyable. Our success has come from all the staff and customers who have made Harvey Cooper Cars what it is today – and to everyone, we say thank you.

Written by the company


Contact info

5.0

Excellent

TrustScore 5 out of 5

730 reviews

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5.0

All reviews

(730)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Absolutely brilliant service throughout, Marc was excellent, everything went very smoothly, Marc was very accommodating and efficient and I was made to feel like a VIP, would highly recommend.

7 November 2024
Unprompted review
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Reply from Harvey Cooper Cars

Hi CD,

Thank you for taking the time to leave this wonderful review. Your comments mean a lot to us and we couldn't be happier to hear you feel this way about your experience. Marc passes his thanks back to you for being a joy to look after and we would love the pleasure of looking after you again in the future!

Rated 5 out of 5 stars

Such a pleasure to do business with

Such a pleasure to do business with. No pressure, friendly, very helpful and trustworthy. (Just read all the amazing reviews) So helpful that I traveled over 200 miles & bless them, they collected me from the train station. I can’t recommend them enough. Not only did I get a great car that looks like new, I made a friend, Marc you’re a smasher. Thank you & I will have that pint with you one day

30 October 2024
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Reply from Harvey Cooper Cars

Hi Sarah,

Thank you for taking the time to leave this fantastic review. Your comments have made the whole team smile and we couldn't be happier to know you feel this way about your experience.
Marc passes his thanks back to you for being a pleasure to deal with and we hope we get to look after you for many years to come.

Rated 5 out of 5 stars

Second car I have bought from HCC

Second car I have bought from HCC. As always excellent service, very knowledgeable, laid out all the options and best of all, not pushy. I highly recommend the team and they provide A1+ condition vehicles.

28 October 2024
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Reply from Harvey Cooper Cars

Hi HR,

Your comments about your experience are a joy to read and mean a lot to us. We were delighted when we heard you were returning back to us and as always, you were a sincere pleasure to look after. We hope you are still enjoying your latest purchase and we cannot wait to see you again, soon!

Rated 5 out of 5 stars

Top Quality Service

Overall, a commitment to quality, high standards and there was a clear focus on customer service. Any queries and questions were quickly resolved. Furthermore, no pressure to buy and very knowledgeable. With special thanks to Nick for all his help.

4 October 2024
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Reply from Harvey Cooper Cars


Thank you for taking the time to leave this fantastic review.
Your comments have made the whole team smile and we couldn't be happier to know you feel this way about your experience. Nick really enjoyed looking after you and it would be a pleasure to welcome you back to us again, in the future!

Rated 5 out of 5 stars

Fantastic service - thank you Marc

Can’t fault harvey cooper cars at all, the smoothest car buying experience I have ever had. Marc was brilliant, he was always available if I had any questions. Love my new car. I would 100% recommend.

21 October 2024
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Reply from Harvey Cooper Cars

Hi Helen,

Thank you for your amazing comments. Nothing means more to us, then to know you are happy with your car and your experience. Marc really enjoyed taking care of your throughout your purchase and we would love to keep looking after you for many years to come. Enjoy that fantastic car of yours and hopefully we will see you again soon!

Rated 5 out of 5 stars

Lovely people and professional

Lovely people and professional. 💯% recommend 👍🏻👍🏻👍🏻👍🏻

10 October 2024
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Reply from Harvey Cooper Cars

Thank you for your wonderful comments. We are so pleased you enjoyed your experience when purchasing your beautiful car. You were a pleasure to look after and we hope we see you again, very soon!

Rated 5 out of 5 stars

Great customer experience from start to…

Great customer experience from start to finish

15 October 2024
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Reply from Harvey Cooper Cars

Hi Chris,

Thank you for your great comments. We are so pleased you enjoyed your experience and hope we look after you again in the future.

Rated 5 out of 5 stars

Fantastic Service

Sold a car to Harvey Cooper Cars via Carwow — the whole experience was absolutely fantastic. From Carwow auction messaging all the way through to car pickup at my house, the team at Harvey Cooper Cars was thorough, fair, professional and courteous. Evan was throughly professional when picking up the car. He explained all the steps along the way as he was checking the car over. The whole process was very straight forward and concluded in the living room signing digital papers — easy! Would gladly do business with them in the future. Thank you Harvey Cooper Cars.

15 October 2024
Unprompted review
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Reply from Harvey Cooper Cars

Hi Marcin,

Thank you for your wonderful comments. What a pleasure it was to look after you and thank you for selling us your beautiful car.
Whether you are buying for selling in the future, we would love to look after you again, so do let us know if there is anything you need.

Rated 5 out of 5 stars

service and customer care felt genuine.

First visited Harvey Coopers and met Craig to assess a discovery sport. It was in excellent condition and well cared for and Craig arranged for us to take it on a test drive. Really trouble free purchase and from then on the ‘admin’ was completed by Nick who was equally supportive and helpful, including collecting us from train station in Harrogate.I would highly recommend Harvey Cooper cars as the service and customer care felt genuine.

7 October 2024
Unprompted review
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Reply from Harvey Cooper Cars

Hi Ros,

Thank you for your wonderful review. Your comments are a joy to read and we are delighted you feel this way about your experience. Craig and Nick both pass their thanks back to you for being a joy to deal with throughout and we hope we have the pleasure of looking after you again, in the future!

Rated 5 out of 5 stars

Just home in Stornoway again after…

Just home in Stornoway again after another long round trip to collect our new car.
Been coming to Harvey cooper cars now since 2014, they are far and away the best car dealers I’ve ever dealt with. Great lads and great cars/service every single time.
Huge thanks again to Nick for all his help in making the process as Simple and pleasant as possible. Also thanks to Evan for much needed and also the hottest coffee ever and a great test drive.
Will be back again for car number 5 when the time comes.
If you want a great car buying experience with guys who really are passionate and into cars.. don’t go past them.

12 October 2024
Unprompted review
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Reply from Harvey Cooper Cars

Hi Allan,

Your comments are a joy to read and it means a lot to us to know you feel this way about your experience.
Both Nick and Evan really enjoyed taking care of you and we hope you enjoy this car as much as the last.
If there is anything you need, let us know and we cannot wait to see you again for car number 5!! :)

Rated 5 out of 5 stars

5* experience with Marc at Harvey…

5* experience with Marc at Harvey Cooper Cars. Excellent service from start to finish, from initial contact with Marc to the delivery with Evan. Would recommend to anybody and no doubt will certainly be back for future purchase! ⭐️⭐️⭐️⭐️⭐️

10 October 2024
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Reply from Harvey Cooper Cars

Hi Josh,

Thank you for this wonderful review. Your recommendation and your comments mean a lot to us and we couldn't be happier to hear you feel this way about your experience.
We would love to look after you again in the future, so do let us know if there is anything you need!

Rated 5 out of 5 stars

Many thanks to the team at Harvey Coopers!

Right from my first enquiry to leaving with my new car it was a great experience to do business with Harvey Coopers.

Marc is great, almost immediately offering a test drive and allowing me the time to feel comfortable by answering all of my questions in a relaxed manner.

Marc, along with other conversations with Nick and Craig, was always extremely personable and helpful, whilst maintaining positivity at each step.

I will certainly be recommending Harvey Coopers to others, and I hope to use them again when the time comes for a new car.

20 September 2024
Unprompted review
Harvey Cooper Cars logo

Reply from Harvey Cooper Cars

Hi Andrew,

Thank you for this wonderful review. Your comments have made the whole team smile and we couldn't be happier to hear you feel this way about your experience. It was a sincere joy for Marc, Nick and Craig to look after you and we would love to welcome you back to us again in the future.

Enjoy every moment in that stunning car of yours and please do not hesitate to let us know if there is anything you need.

Rated 5 out of 5 stars

Absolutely brilliant service very fast…

Absolutely brilliant service very fast smooth and efficient will definitely use again and great communication.

17 September 2024
Unprompted review
Harvey Cooper Cars logo

Reply from Harvey Cooper Cars

Hi Richard.

Thank you for taking the time to leave this wonderful review. Your comments mean a lot to us and we couldn't be happier to hear you feel this way about your experience. We would love the pleasure of looking after you again in the future so please do let us know if there is ever anything you need!

Rated 5 out of 5 stars

At last a seamless car buying experience.

Bought a lovely GLC amg 43 from them. Friendly service, very helpful. Car was delivered to my home which was a four hour journey to part ex. Car was presented in immaculate valeted condition with service history and paperwork in 1st class order. Highly recommended in a landscape of mostly uncaring dealers. I would use them again in a heartbeat. Mr Kay.

30 September 2024
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Reply from Harvey Cooper Cars

Hi Mr Kay,

Thank you for your amazing comments. Nothing means more to us, then to know you are happy with your car and your experience. We really enjoyed taking care of your throughout your purchase and we would love to keep looking after you for many years to come.
Enjoy that fantastic car of yours and hopefully we will see you again soon!

Rated 5 out of 5 stars

First class experience

Marc and the team are absolutely brilliant, my Q5 was prepared and presented absolutely beautifully. The service was excellent far better than a main dealer. Highly recommended.

26 September 2024
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Reply from Harvey Cooper Cars

Hi Ian,

Thank you for your wonderful review. Your recommendation means a lot to us and we couldn’t be happier to know you enjoyed your experience. We hope you are enjoying every moment in that beautiful car of yours and we hope to see you again soon!

Rated 5 out of 5 stars

Fantastic service from Marc and the…

Excellent service from Marc and the team, so much better than a national main dealer. The whole experience from start to finish was second to none. Would definitely buy a car from Harvey Cooper again.

21 September 2024
Unprompted review
Harvey Cooper Cars logo

Reply from Harvey Cooper Cars

Hi Ian,

Thank you for taking the time to leave this wonderful review. Your comments mean a lot to us and we are delighted you were happy with the service you received from Marc and the team throughout your purchase.
It would be a pleasure to look after you again in the future, so do let us know if there is ever anything you need!

Rated 5 out of 5 stars

Excellent choice of cars

Excellent choice of cars. Excellent, knowledgeable, friendly, not pushy staff. 2nd quality car I’ve bought from this company. Any problems or queries are dealt with promptly and efficiently.

21 September 2024
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Reply from Harvey Cooper Cars

Hi Colin,

Your comments are a joy to read and we couldn't be happier to know you feel this way about your experience. We really enjoyed taking care of you throughout your purchase and we hope you enjoy this car as much as the last.

If there is anything you need, let us know and hopefully we will see you again soon for car number 3!

Rated 5 out of 5 stars

Great experience

Harvey cooper cars was a pleasure to do business with & nick was excellent with the sales side of the car i purchased.

18 September 2024
Harvey Cooper Cars logo

Reply from Harvey Cooper Cars

Hi Malcolm,

Thank you for your wonderful comments. We are so pleased you enjoyed your experience when purchasing your beautiful car. It was a pleasure to look after you and we hope we see you again, very soon!

Rated 5 out of 5 stars

Friendly efficient and professional

Evan picked the car up and was amazingly helpful efficient polite and professional.
Wouldn’t hesitate to call you again if selling a car.

18 September 2024
Unprompted review
Harvey Cooper Cars logo

Reply from Harvey Cooper Cars

Hi Steve,

Thank you for taking the time to leave this great review. We are delighted you chose us to look after you when selling your beautiful car. Evan appreciates your comments and passes his thanks back to you for being joy to deal with.
Whether you are buying or selling, we would be thrilled to welcome you back to us again in the future!

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