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Rated 1 out of 5 stars

I would have rated the company 0 but it was not available so I rated it 1. I ordered a pair of Prada shoes for 20% off on-line and, before they were sent out, my order was cancelled by Harry Rosen.... See more

Rated 5 out of 5 stars

Just need to tell you that Willie Nahri is truly an exceptional Style Advisor and a fashion artist. He went above and beyond to help me, my son, my friend, and his son find outstanding suits for a... See more

Company replied

Rated 5 out of 5 stars

I had recently purchased a pair of shoes for my wedding, JB Jihad Beydoun helped me select a style that also works in my budget. We were not only able to take care of the shoe that I wanted, but we al... See more

Rated 5 out of 5 stars

Well, we started late and needed help. Harry was willing to make as many revisions as we asked for, no push-back at all. He stayed on our project and helped us meet our critical deadline, submittal... See more

Company details

  1. Men's Clothing Store
  2. Outerwear Store
  3. Shoe Store

Information provided by various external sources

Harry Rosen Inc. is a Canadian retail chain of 17 luxury men's clothing stores.


Contact info

3.6

Average

TrustScore 3.5 out of 5

179 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

I love going to Harry’s stores

I love going to Harry’s stores. I find the array of designers to be exceptionally good. The quality of the clothing is very good. It is pricey though.
Unfortunately the cost is directly related to inflation. With the Canadian dollar being so low for so long it has pushed some of my favourite designers products through the stratosphere.

12 July 2021
Unprompted review
Rated 1 out of 5 stars

I ordered an item 2 weeks ago and have…

I ordered an item 2 weeks ago and have not recieved it yet. When I call customer service, I can't get to speak with anyone so I leave messages every time. I emailed their customer service so may times but I just received an auto reply saying someone will get back to me.
This never happened to me before, it's unbelievable. I will never order anything online from Harry Rosen again.

2 February 2021
Unprompted review
Rated 5 out of 5 stars

Great company for certain line of…

Great company for certain line of products they carry , they have a great selection of D&G , Tom ford , Prada , and Moncler and more Brands but these are the only brands I purchase and oh yes they have wonderful line up of fragrance.

30 October 2020
Unprompted review
Rated 1 out of 5 stars

Disappointing customer service

I was immensely disappointed by Harry Rosen's customer service. I had an issue with an order after following the advice that appears on their website, and they refused to do anything to rectify the situation. I expected so much more from a luxury retailer, whereas new comers in online retail are showing much more flexibility and dedication to their client's satisfaction. Will not shop with them again.

16 October 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely the best menswear retailer

Absolutely the best menswear retailer, not only in Canada, anywhere. Customer service is first class. Excellent quality menswear and shoes. Brax. Ermenegildo Zegna. Paul & Shark. Bontoni shoes. At really unbeatable pricing. They also often have great sales. The only downside is that they are not a large retailer so the breadth of their products for me could be larger. Occasionally obliging me to shop elsewhere. I completely trust this company which is more than I can say for many other online retailers. Free returns. Immediate customer service response. Immediate refunds.

6 September 2020
Unprompted review
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