I would have rated the company 0 but it was not available so I rated it 1. I ordered a pair of Prada shoes for 20% off on-line and, before they were sent out, my order was cancelled by Harry Rosen.... See more
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Just need to tell you that Willie Nahri is truly an exceptional Style Advisor and a fashion artist. He went above and beyond to help me, my son, my friend, and his son find outstanding suits for a... See more
Company replied
I had recently purchased a pair of shoes for my wedding, JB Jihad Beydoun helped me select a style that also works in my budget. We were not only able to take care of the shoe that I wanted, but we al... See more
Well, we started late and needed help. Harry was willing to make as many revisions as we asked for, no push-back at all. He stayed on our project and helped us meet our critical deadline, submittal... See more
Company details
Information provided by various external sources
Harry Rosen Inc. is a Canadian retail chain of 17 luxury men's clothing stores.
Contact info
M5S 1L9, Toronto, Canada
- harryrosen.com
Hasn’t replied to negative reviews
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Very good advices and high product…
Very good advices and high product quality!
I love going to Harry’s stores
I love going to Harry’s stores. I find the array of designers to be exceptionally good. The quality of the clothing is very good. It is pricey though.
Unfortunately the cost is directly related to inflation. With the Canadian dollar being so low for so long it has pushed some of my favourite designers products through the stratosphere.
Phenomenal selection and service for…
Phenomenal selection and service for the latest in men’s fashion
The best company for Man fashion.
Had the pleasure of shopping with Harry…
Had the pleasure of shopping with Harry Rosen during the lockdown, very pleased with the level of customer service. Thank you
Extremely trustworthy with superlative…
Extremely trustworthy with superlative quality. I recommend Harry to everyone.
I ordered an item 2 weeks ago and have…
I ordered an item 2 weeks ago and have not recieved it yet. When I call customer service, I can't get to speak with anyone so I leave messages every time. I emailed their customer service so may times but I just received an auto reply saying someone will get back to me.
This never happened to me before, it's unbelievable. I will never order anything online from Harry Rosen again.
Great company for certain line of…
Great company for certain line of products they carry , they have a great selection of D&G , Tom ford , Prada , and Moncler and more Brands but these are the only brands I purchase and oh yes they have wonderful line up of fragrance.
Disappointing customer service
I was immensely disappointed by Harry Rosen's customer service. I had an issue with an order after following the advice that appears on their website, and they refused to do anything to rectify the situation. I expected so much more from a luxury retailer, whereas new comers in online retail are showing much more flexibility and dedication to their client's satisfaction. Will not shop with them again.
Absolutely the best menswear retailer
Absolutely the best menswear retailer, not only in Canada, anywhere. Customer service is first class. Excellent quality menswear and shoes. Brax. Ermenegildo Zegna. Paul & Shark. Bontoni shoes. At really unbeatable pricing. They also often have great sales. The only downside is that they are not a large retailer so the breadth of their products for me could be larger. Occasionally obliging me to shop elsewhere. I completely trust this company which is more than I can say for many other online retailers. Free returns. Immediate customer service response. Immediate refunds.
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