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Rated 4 out of 5 stars

The only two things that stood between Harmoney and five stars: 1) Interest rates are a bit on the steep side; 2) Their customer service staff, while absolute gold, are located in New Zealan... See more

Company replied

Rated 5 out of 5 stars

The process from start to finish was easy. The staff were very helpful, in accompanying me through the process. Definitely recommended Harmoney.

Rated 4 out of 5 stars

Easy, straightforward application. Response was quick and hassle-free. Funds deposited quickly, within hours. Only negative is the high interest rate, espcially since i have a very good credit rati... See more

Rated 5 out of 5 stars

After a glitch downloading my bank statements which turned out to be the CBA not Harmoney everything went smoothly. Completing the info on the quote request = 10 mins. Waiting for the assessment o... See more

Company details

  1. Car Finance and Loan Company

Written by the company

Since our beginnings in 2014, Harmoney has sought to transform the way people borrow and lend money. We have created Australasia's largest personal loan marketplace, having facilitated over $2.1 billion in loans to nearly 50,000 customers on both sides of the Tasman, giving people more choices and options. Along the way, we have created over 100 jobs and created a purpose-driven culture focusing on helping people do better through technology, big data, and responsible lending.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

156 reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Efficient and reliable

What made my experience great was the efficiency. This is my third loan now. I applied on the Wednesday and by the Friday afternoon I had the funds in my bank account.

26 March 2024
Rated 5 out of 5 stars

Excellent all round the staff we're…

Excellent all round the staff we're great to talk to and easy to understand. All paperwork was made very simple to do. I would highly recommend the company and in the near future look forward to getting other loan.

26 March 2024
Rated 5 out of 5 stars

You won't be disappointed

The most efficient and simple process I have ever used. Peace of mind consolidating debts into one payment, that suits my situation.
Extremely quick.
Highly recommend!

14 March 2024
Unprompted review
Rated 4 out of 5 stars

Almost but not quite five stars

The only two things that stood between Harmoney and five stars:

1) Interest rates are a bit on the steep side;

2) Their customer service staff, while absolute gold, are located in New Zealand, and poor connection usually makes conversations more difficult than they need to be.

Other than those two points, these guys are great 😊

23 February 2024
Harmoney logo

Reply from Harmoney

Thank you for your feedback and for choosing Harmoney.

We're glad to hear that you've had a great experience with us overall. We appreciate your comments regarding our interest rates and the location of our customer service staff.

We've noted your points about the interest rates and the challenges with connectivity during conversations. We're continuously working to ensure competitive rates and improve communication channels to make interactions smoother for our valued customers like you.

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