Love this place and the service you get , owner cares more about your dog then she does a sale of products, most friendly kindest person I have ever met . If ever in Faversham and you are a dog owner... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Harley’s Place is an absolute gem for dog owners in Faversham! From the moment you walk in, you’re greeted with a warm, friendly atmosphere and a wonderful selection of high-quality dog food, treat... See more
Company replied
Items arrived as expected with brilliant friendly service as always! The boys love the 'snacks' and treats from Harley's Place and we usually visit the shop in person however sadly on this occasion we... See more
Company replied
A lovely small business, thier products are really good.Working my way through different flavours, so far turmeric are a no no for my girl,peanut butter flavours she loves,but still in the lead is the... See more
Company replied
Company details
Written by the company
Faversham's only dedicated natural dog shop based at Standard Quay. Harley's Place is home to the legendary Stinky Stuff Island, which is packed full of grain free, natural, air dried snacks. We are a rawhide-free zone. All breeds are welcome. There's always fresh water & some treatos available. I am a Canine Nutritionist so if you need help on what food & supplements are best for your dog come in for a chat. The freezers are stocked with Poppy's Picnic, the shelves have Forthglade wet, lightly baked & cold pressed & There's also Arden Grange & James Wellbeloved Kibble. The toy baskets have Kong stuffies alongside Green & Wild Eco Toys. No dog deli would be complete without JR Pet Products Pure ranges.
Contact info
Unit 4A Monks Granary , ME13 7BS , Faversham , United Kingdom
- 07806664258
- info@harleybearscocobites.co.uk
- harleybearscocobites.co.uk
4.7
Excellent
420 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My old dog loves his Whimzee Veggie…
My old dog loves his Whimzee Veggie Ears which have been in short supply recently but HarleyBearsCocoBites had some in stock and dispatched them quite promptly - phew!
22 June 2023
Reply from Harleybearscocobites
Oh bless his heart- glad we could help. We've added the last few to the site this week. We have got some different ones on order, still veggie, made in the UK, all natural as Whimzee have increased their prices so much we'd have to charge £5 each - its not worth stocking them at that price.
Fantastic service
Fantastic service, items arrived really quickly and packaging was fab meaning items remained cool. 10/10
3 June 2023
One Happy Fur Baby …
We needed to get our little girl to have coconut oil for her dry skin but she wouldn't have it ,we tried lots of ways but no success, then we found Harley bear and yay your chocolate teddies were a great success! We will be ordering again and recommend your products highly . Thank-you Harley love Tinkerbell xx
20 May 2023
Reply from Harleybearscocobites
Hey Tinkerbell - that's pawsome news! Have a wufftastic day xxx
Fantastic gift bag with treat jar
Fantastic gift bag with treat jar, dental care and paw protection , lovely lady delivered by hand, was lovely to talk about dogs, fabulous, friendly service, highly recommend
30 May 2023
Reply from Harleybearscocobites
Hi Sam - thank you so much! It's always great to meet customers face to face. I've been following your munchkin on Insta - she is delicious ❤️🐾
The product I bought was buy one get…free
The product I bought was buy one get one free I was informed that the free ones were coming in a separate box they never came but they did refund me half what I spent so I ended up in the same position so the customer service is very good and I would order from them again
Thank you for clarifying what happened to the second box. Maybe you should have told me that in the refund email. No note was in the box l received and l was disappointed not angry.
I hope we can put this to bed now.
Have a nice day.
18 May 2023
Reply from Harleybearscocobites
Hi - thank you for your order & review. After receiving your email in which you stated how disappointed you were with our service, I informed you that your order had been shipped in 2 boxes simply because I didnt have one big enough for everything to fit in. I had put a note in one of the boxes explaining this but one box had been delayed in the postal system. As you seemed quite angry in your original email, I thought it would be less stressful all round to refund half your order so you received the same offer & recall the 2nd parcel. I hope this clarifies the situation for you but you have any questions, please drop me a line ❤️🐾
Highly recommend
Fantastic little business, treats arrived quickly, well packaged and JJ loves them :)
10 May 2023
Reply from Harleybearscocobites
Thank you Gary - really appreciate it. Please make sure you follow the instructions for treat distribution exactly as stated 🤣
Delivery was very quick
Delivery was very quick, packaged very well, all in all a great experience.
8 May 2023
Reply from Harleybearscocobites
Thank you Susan, always a pleasure. I hope you are well ❤️🐾
As with previous orders it did not…
As with previous orders it did not disappoint dogo loved them and will help with the varied challenges he goes through every day as he is a very sensitive boy
3 May 2023
Reply from Harleybearscocobites
Thank you Mandy - it's always makes me smile to see your name pop up in the order list ❤️
Reply from Harleybearscocobites
Thank you so much 🐾
Reply from Harleybearscocobites
That's fantastic news! Thank you Archie ❤️🐾
Moon loves HB products
Moon loves HB products , the stinky pops are a fave. And she had some bunny bums this time for Easter which have gone down a storm.
Great customer service and a real personal touch.
Would highly recommend.
29 March 2023
Reply from Harleybearscocobites
Hey - they so stink a bit don't they! Good to hear Moon loves them. I think the Bunny Butts were my fav this Easter ❤️🐾
I visited faversham recently an bought…
I visited faversham recently an bought some treats for my puppy, they were amazing so had to get more, treats are of the highest quality an my puppy loves them
22 March 2023
Reply from Harleybearscocobites
Oh thank you so much! I love a happy puppy! ❤️🐾
Amazing product natural ingredients!
Amazing product natural ingredients!! Bought products before!! Love quality! And our Harley and Roxie love them❤️
5 March 2023
Reply from Harleybearscocobites
Hi Nicola - thank you so much. Its always good to hear from a fellow Harley and of course gorgeous Roxie ❤️🐾
Reply from Harleybearscocobites
Thank you Nina - it was great to meet your pack ❤️
Received my order just 3 days after…
Received my order just 3 days after ordering, wrapped well and everything perfect, I have one very happy and spoilt dog.
Definitely a 5 star service 👌
24 January 2023
Reply from Harleybearscocobites
Hi Lois - thank you. Your girl is beautiful 😍
Favourite little place
Favourite little place! Packaging is clean and perfect
12 January 2023
Unprompted review
Reply from Harleybearscocobites
Thank you so much - happy new year 🐾❤️
As always excellent dog treats
As always excellent dog treats which have made a huge difference over the years to my dog's fur & skin
During the postal strikes another delivery source was used as to not spoil the food items
Every item is always packet carefully
Very high quality & Wonderful service
8 December 2022
Reply from Harleybearscocobites
Thank you - its been a bit of a challenge this year. I hope you & the kids have a furbulous Christmas 🎄
Great products that our Boxer really…
Great products that our Boxer really enjoys. Very prompt and professional service. Thanks HB
30 November 2022
Reply from Harleybearscocobites
Thank you Groot, you are growing up to be an absolutely stunning boy & it feels good to know that you enjoy our treats - Happy Christmas sweet boy 🎅
Have not used it yet
5 October 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.