Happy Linen Company Reviews 

3,481
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 147 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service, noting that orders arrive promptly and that items always match their online descriptions and promotional photographs perfectly. People also love the wonderful product quality, highlighting exceptionally soft fabrics and lovely designs that truly delight children and families. However, some reviewers were not happy with the items, mentioning that the fabric felt a bit lightweight or that the material was not quite as thick as expected. Some shoppers also noted occasional delivery carrier issues, experiencing minor fulfillment delays or finding missing items inside their delivered parcels.

What people talk about most

Product

Customers had positive experiences with product, highlighting the soft fabrics, vibrant colors, and great... See more

Quality

Users describe positive interactions with quality, highlighting that items are well made and long lasting.... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt arrival times and good... See more

Order

Reviewers mention positive feedback about order experiences, highlighting that ordering is easy and items... See more

Price

Reviewers highlight positive aspects of price, consistently mentioning that the items are very reasonably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I know this is not your fault, but I have still not received my item. I work every day so I requested my item be delivered to my work address. Royal Mail have attempted to deliver several times at 7.3... See more

Company replied

Rated 5 out of 5 stars

I ordered a sheet and feeding set for my daughter. Delivery was really quick and the quality is lovely for the price. When it arrived I had been accidentally sent 2 sheets and not the heeding se... See more

Company replied

Rated 5 out of 5 stars

This duvet for my daughter arrived in impeccable time. I washed it before I put it on her bed and it washed up very well. It's really hard to find linen that doesn't feel like cardboard even after was... See more

Company replied

Rated 5 out of 5 stars

Quick dispatch and delivery. Items are lovely quality and as pictured/described. Initially one item was missing from the order but I received an extremely quick reply to my email and it was dispatched... See more

Company replied


Company details

  1. Bedding Store
  2. Baby Store
  3. Bedroom Furniture Store

Written by the company

Affordable bedding and accessories for a more comfortable home. Exclusive designs, free shipping and money-back guarantee.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(3,481)

141 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great duvet sets.

In the last 2 or 3 years I have bought 3 cotbed duvet sets and 1 double bed duvet set. All these sets are in use and I think they are great and will happily buy more from happy linen in the future. They are very good quality, they wash well, they do not leak colour to other clothing and the sets have fun double sided patterns.
Overall, I think these duvet sets are very good quality for a reasonable price.

3 November 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi,

Thank you so much for your lovely feedback and for taking the time to leave us a review. We’re so glad to hear you’re loving your purchase. We do hope you shop with us again!

All the best,
Feli and the team

Rated 5 out of 5 stars

Lovely bedding

Lovely bedding

3 November 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Roy, thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase!

All the best,
Lucy

Rated 5 out of 5 stars

Beautiful material

Beautiful material, well made. Rapid delivery

4 November 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Fairlea, thank you so much for the lovely review. We’re so glad to hear you’re loving your purchase and happy with the service you received.

All the best,
Lucy

Rated 5 out of 5 stars

Excellent products and service...

Had a problem with applying a discount code which was resolved within less than 24 hours. Products sent and arrived promptly and really lovely items, very happy with the quality of the products and they look lovely.

29 October 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Charley,

Thank you so much for your lovely feedback and for taking the time to leave us a review. We’re so glad to hear you’re loving your purchase and happy with the service you received. We do hope you shop with us again!

Best wishes,
Feli

Rated 5 out of 5 stars

Item (duvet set)

Item (duvet set) delivered on time. Item as advertised. Yet to be used so cannot comment on how it feels/ performs but on sight the quality's good. Given 5 stars because not fault has been found to date.

25 October 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Christine,

Thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase!

All the best,
Feli and the team

Rated 5 out of 5 stars

Beautiful curtains

Beautiful curtains and super fast delivery. They're well lined and lovely material.

22 October 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Anna, thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase!

All the best,
Feli and the team

Rated 5 out of 5 stars

Quick easy and on time

Quick easy and on time

15 October 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Mrs Smith,

Thank you so much for taking the time to leave us a review. We’re so glad to hear you’re happy with the service you received. We do hope you shop with us again!

Best wishes,
Feli

Rated 5 out of 5 stars

100% Brushed Cotton Christmas Patchwork Red

From the moment this set arrived, I knew I’d made a fantastic choice. The rich red patchwork design instantly brings warm, festive charm to our bedroom, and the reversible print means we get two delightful looks for the price of one. The colour is beautifully vibrant yet classic, and the holiday motif has already sparked compliments from visitors.

But it’s not just about looks — the quality is genuinely impressive. Crafted in 100% brushed cotton flannel, the fabric feels luxuriously soft under the skin and produces a cosiness that’s perfect for those colder winter nights. It drapes beautifully, breathes well, and doesn’t feel cheap or flimsy. It’s clear this isn’t just seasonal décor — the material has the quality to last year after year.

What I also appreciate is how practical the set is. The button closure on the duvet cover makes it easy to remove and wash, and the fabric holds up very well in the washing machine — it still feels soft, looks fresh, and shows no sign of pilling or fading after a few cycles. The pillowcases match beautifully, completing the look with coherence and style.

Overall, this duvet set delivers on every level — aesthetics, comfort, and durability. If you’re looking to bring a joyful, festive ambience to your bedroom that will carry you through the winter months in cosy style, this is a wonderful pick. I highly recommend it to anyone who wants that extra layer of seasonal warmth with genuine quality behind it.

21 October 2025
Unprompted review
Happy Linen Company logo

Reply from Happy Linen Company

Hi Lorenzo,

Thank you so much for your lovely feedback and for taking the time to leave us a review. We’re so glad to hear you’re loving your purchase. We do hope you shop with us again!

Best wishes,
Feli

Rated 5 out of 5 stars

Excellent quality curtains

Excellent quality curtains, look lovely in my son’s room. Great value for money.

7 October 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Leanne, thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase!

All the best,
Feli and the team

Rated 5 out of 5 stars

Lovely bedding

Lovely bedding. Good quality washes and irons well. Love the small teddy cover my granddaughter loves it.

4 October 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Pam, thank you so much for taking the time to leave a review. We're so glad your granddaughter is happy with the teddy blanket. We do hope you shop with us again!

All the best,
Feli and the team

Rated 5 out of 5 stars

Excellent product and service

Excellent product and service, thanks!

1 October 2025
Happy Linen Company logo

Reply from Happy Linen Company

Thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase!

Best wishes,
Feli and the team

Rated 5 out of 5 stars

I cant recommend this company enough

I cant recommend this company enough, from start to finish everything went smoothly and the product l recieved exceeded my expectations. I will definitely be ordering again from them, thank you so much Happy Linen Company.

28 September 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Julie,

Thanks so much for this lovely review! We truly appreciate your kind words and hope you’ll shop with us again. Have a wonderful day!

Best wishes,
Feli

Rated 5 out of 5 stars

Love the pillow cases

Love the pillow cases

25 September 2025
Happy Linen Company logo

Reply from Happy Linen Company

Thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase!

All the best,
Feli

Rated 5 out of 5 stars

Outstanding quality and very fast…

Outstanding quality and very fast delivery

15 September 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Ann, thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase and our service!

All the best,
Feli

Rated 5 out of 5 stars

Beautiful design and good quality.

Beautiful design and good quality.

22 September 2025
Happy Linen Company logo

Reply from Happy Linen Company

Thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase!

All the best,
Feli

Rated 5 out of 5 stars

Dinosaur throw

My Grandson loves it
Customer service with a mistake made by me was 💯 thankyou Lucy
will certainly buy from them again.

22 September 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Hil,

Thank you so much for taking the time to leave a review and the positive feedback! We're thrilled to hear your grandson loves it. We do hope you shop with us again!

Best wishes,
Lucy

Rated 5 out of 5 stars

Very happy customer

Quick dispatch and delivery. Items are lovely quality and as pictured/described. Initially one item was missing from the order but I received an extremely quick reply to my email and it was dispatched first thing the following day. I cannot fault the customer service or company and would completely recommend to others.

22 September 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Abi,

Thanks so much for this lovely review! We truly appreciate your kind words and your loyal support. We do hope you’ll shop with us again. Have a wonderful day!

Best wishes,
Lucy

Rated 5 out of 5 stars

Amazing

All items as described and even cuter in real life. Came within expected time frame. Absolutely no issues

18 September 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Rebecca,

Thank you so much for your lovely feedback and for taking the time to leave us a review. We do hope you shop with us again!

Have a wonderful day.

Best wishes,
Lucy

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look