Happy Linen Company Reviews 

3,481
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 147 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service, noting that orders arrive promptly and that items always match their online descriptions and promotional photographs perfectly. People also love the wonderful product quality, highlighting exceptionally soft fabrics and lovely designs that truly delight children and families. However, some reviewers were not happy with the items, mentioning that the fabric felt a bit lightweight or that the material was not quite as thick as expected. Some shoppers also noted occasional delivery carrier issues, experiencing minor fulfillment delays or finding missing items inside their delivered parcels.

What people talk about most

Product

Customers had positive experiences with product, highlighting the soft fabrics, vibrant colors, and great... See more

Quality

Users describe positive interactions with quality, highlighting that items are well made and long lasting.... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt arrival times and good... See more

Order

Reviewers mention positive feedback about order experiences, highlighting that ordering is easy and items... See more

Price

Reviewers highlight positive aspects of price, consistently mentioning that the items are very reasonably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I know this is not your fault, but I have still not received my item. I work every day so I requested my item be delivered to my work address. Royal Mail have attempted to deliver several times at 7.3... See more

Company replied

Rated 5 out of 5 stars

I ordered a sheet and feeding set for my daughter. Delivery was really quick and the quality is lovely for the price. When it arrived I had been accidentally sent 2 sheets and not the heeding se... See more

Company replied

Rated 5 out of 5 stars

This duvet for my daughter arrived in impeccable time. I washed it before I put it on her bed and it washed up very well. It's really hard to find linen that doesn't feel like cardboard even after was... See more

Company replied

Rated 5 out of 5 stars

Quick dispatch and delivery. Items are lovely quality and as pictured/described. Initially one item was missing from the order but I received an extremely quick reply to my email and it was dispatched... See more

Company replied


Company details

  1. Bedding Store
  2. Baby Store
  3. Bedroom Furniture Store

Written by the company

Affordable bedding and accessories for a more comfortable home. Exclusive designs, free shipping and money-back guarantee.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(3,481)

141 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Love the pattern but fabric not as…

Love the pattern but fabric not as bright as I thought it would be

26 July 2026
Happy Linen Company logo

Reply from Happy Linen Company

Hi Ms Liza, thank you for taking the time to leave a review. We're sorry you're not happy with your purchase. Please feel free to reach out to lucy@happylinencompany.co.uk if there's anything we can do for you.

Best wishes,
Lucy

Rated 5 out of 5 stars

Excellent service quality goods at…

Excellent service quality goods at reasonable prices.

30 May 2026
Happy Linen Company logo

Reply from Happy Linen Company

Hi Janet, thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase!

All the best,
Feli and the team

Rated 5 out of 5 stars

I love buying products from Happy…

I love buying products from Happy Linen. A good selection of bedding to choose from for a toddler,,
Well packaged - I appreciated the way each items was in a bag matching the contents.

7 April 2026
Unprompted review
Happy Linen Company logo

Reply from Happy Linen Company

Hi Pam, thank you so much for your lovely feedback and for taking the time to leave us a review. We’re so glad to hear you’re loving your purchase. We do hope you shop with us again!

Best,
Feli

Rated 5 out of 5 stars

Lovely bedding and accessories

Lovely bedding and accessories. Delivered promptly. Would recommend.

29 April 2026
Happy Linen Company logo

Reply from Happy Linen Company

Hi Julie, thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase!

All the best,
Feli and the team

Rated 5 out of 5 stars

Recommended!

Prompt delivery and the product was well put together and of a decent quality for the price. Very happy!

21 April 2026
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Reply from Happy Linen Company

Hi, thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase!

All the best,
Feli and the team

Rated 5 out of 5 stars

Fabric is pure cotton .lovley print my…

Fabric is pure cotton .lovley print my 5 year's old son loved his digger duvet set and received a mini teddy bear blanket as a gift .🫰🏻❤️

20 April 2026
Unprompted review
Happy Linen Company logo

Reply from Happy Linen Company

Hi, thanks so much for this lovely review! We’re absolutely delighted to hear that your son loves the bedding. We truly appreciate your kind words and hope you’ll shop with us again. Have a wonderful day!

Best wishes,
Feli

Rated 5 out of 5 stars

Amazing, amazing, amazing

Ive found it hard to find double bedding for a boy, that's bright, and not cheap material. Happy linen co , Have ticked all the boxes. Lovely soft fabric, really bright and fab under the sea print (which my son absolutely loves!) Will defiantly be back to buy more.

17 April 2026
Unprompted review
Happy Linen Company logo

Reply from Happy Linen Company

Hi Carly, thank you so much for your lovely feedback and for taking the time to leave us a review. We’re so glad to hear you’re loving your purchase. We do hope you shop with us again! Have a wonderful day.

Best wishes,
Feli

Rated 5 out of 5 stars

Quilt cover set

Exactly what I expected and fits and looks perfect

27 March 2026
Happy Linen Company logo

Reply from Happy Linen Company

Hi Mrs Robson, thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase!

All the best,
Feli and the team

Rated 5 out of 5 stars

Really pleased with the presentation…

Really pleased with the presentation and quality of the curtains and sheets, and our little boy loved the dinosaur stickers! Thank you :-)

24 March 2026
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Reply from Happy Linen Company

Hi Helen, thank you so much for taking the time to leave a review - we're so glad your little boy is happy with your purchase! We hope to see you again in the future.

All the best,
Feli and the team

Rated 5 out of 5 stars

Really happy with this bedding set

Really happy with this bedding set. It’s soft, comfortable, and looks great in person. The colors stay nice after washing and it fits the bed well without slipping. Good quality overall and definitely worth it.

23 March 2026
Unprompted review
Happy Linen Company logo

Reply from Happy Linen Company

Hi, thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase! We hope to see you again in the future.

All the best,
Feli and the team

Rated 5 out of 5 stars

Great products and service

The enchanted forest duvet sets are delightful and I can't wait for the granddaughters to come and stay in a couple of weeks time. The design is lovely and the material is soft. I have ordered from The Happy Linen Company before and know their items are well made and long lasting. I had one small issue with a missing item in my order but this was immediately sorted out and the item arrived swiftly. Great customer service and I will definitely use this company again.

22 February 2026
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Reply from Happy Linen Company

Hi Beth,

Thank you so much for your lovely feedback and for taking the time to leave us a review. We’re so glad to hear you’re loving your purchase and happy with the service you received. We hope she loves it as much as we do!

Best wishes,
Feli

Rated 5 out of 5 stars

Delivered on time and great quality

Delivered on time and great quality

24 February 2026
Happy Linen Company logo

Reply from Happy Linen Company

Hi Lisa, thank you so much for your feedback and for taking the time to leave us a review. We do hope you shop with us again!

Best wishes,
Feli

Rated 1 out of 5 stars

haven’t received my order yet very…

haven’t received my order yet very disappointed with this service

20 February 2026
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Reply from Happy Linen Company

Hi Clare, I'm sorry to hear that your order has not been received. I can see from the Royal Mail tracking that this was delivered, so I have emailed you separately to follow up :)

Thanks,

Lucy

Rated 5 out of 5 stars

Really good quality

Really good quality, very reasonably priced. I love by winter duvet set!!

24 January 2026
Happy Linen Company logo

Reply from Happy Linen Company

Hi Lisa,

Thank you so much for your lovely feedback and for taking the time to leave us a review. We’re so glad to hear you’re loving your new winter duvet set! We do hope you shop with us again.

Have a wonderful day.
Best wishes, Feli

Rated 5 out of 5 stars

Love the products ,excellent quality

Love the products ,excellent quality , arrived quickly and a northern company too - highly recommend

19 January 2026
Happy Linen Company logo

Reply from Happy Linen Company

Hi Heather,

Thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase! We really appreciate your loyal support also!

All the best,
Feli and the team

Rated 5 out of 5 stars

Goods were delivered promptly and my…

Goods were delivered promptly and my granddaughter was really pleased with the cushion covers to go with her bedding.

21 January 2026
Happy Linen Company logo

Reply from Happy Linen Company

Hi Mrs Karen,

Thanks so much for this lovely review! We’re delighted to hear how much your daughter pleased with your purchase. We truly appreciate your kind words and hope you’ll shop with us again.

Best wishes,
Feli

Rated 5 out of 5 stars

Lovely chrsitmas throw

Bought in the sale
Matches my chrsitmas tree skirt

17 January 2026
Happy Linen Company logo

Reply from Happy Linen Company

Hi Anne, thank you so much for your lovely feedback and for taking the time to leave us a review! We do hope you shop with us again.

Best wishes,
Feli

Rated 5 out of 5 stars

Good packaging haven’t put on bed yet…

Good packaging haven’t put on bed yet seems good

15 January 2026
Happy Linen Company logo

Reply from Happy Linen Company

Hi Mrs Teresa,

Thank you so much for taking the time to leave a review. We're glad to hear the packaging arrived in good shape. We hope you love it just as much once it's on the bed.

All the best,
Feli and the team

Rated 5 out of 5 stars

Highly recommended

When my order did not turn up on time. No trace of it on tracking a new order was sent immediately. Customer service excellent.

13 January 2026
Happy Linen Company logo

Reply from Happy Linen Company

Hi Mrs J,

Thank you so much for your lovely feedback and for taking the time to leave us a review. We’re so glad to hear you’re happy with the service you received. We do hope you shop with us again!

Best,
Feli

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