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Review summary

Created with AI, based on recent reviews

Evaluating 22 reviews, most reviewers were unhappy with their experience overall. Many people found that the product did not effectively block out noise, and some experienced discomfort or pain when using them. Several customers reported issues with the fit, stating that the earplugs would fall out or were difficult to insert properly, regardless of the size. Conversely, a small portion of people were satisfied with the product, highlighting its comfort for side sleepers and its effectiveness in reducing noise, particularly snoring. These reviewers appreciated the ability to find a suitable size and noted a positive impact on their sleep quality.

What people talk about most

Product

Consumers find product to be ambiguous. Many reviewers praise the product's effectiveness in noise... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praise the product, highlighting its... See more

Reviews shaping this summary

Rated 2 out of 5 stars

My partner bought me a pair of these. It takes a little bit of experimentation to get them into the ear properly but once in they do reduce noise. However, when I tested them against other , much chea... See more

Rated 2 out of 5 stars

I got these as a Xmas gift from my husband and they took more than a month to arrive to Aus. I use ear plugs at shops and for sleeping. The first thing I noticed is how there is no moulding to help... See more

Company replied

Rated 2 out of 5 stars

I bought the Ocean Plastics small earplugs because I have small ear canals and the reviews were generally positive. From experience, I can now say that this is not a good model for side sleepers. Unfo... See more

Rated 2 out of 5 stars

The ear plugs are great, but customer service not so much. I placed an order and then got an email to say it had been unsuccessful. So I placed a second order which was successful. I was charged... See more


Company details

  1. Online Marketplace

Written by the company

Happy Ears makes reusable earplugs designed for real life. Whether you're a side sleeper trying to block out a snoring partner, a parent dealing with sensory overload, a student trying to focus, or heading to a concert — one pair of Happy Ears does the job. Made in Sweden since 2010, our hypoallergenic CE-certified earplugs reduce noise by 25 dB while letting natural sound through, so you can still hear conversations and music. Available in three sizes for a perfect fit, backed by our money-back guarantee.


Contact info

3.0

Average

TrustScore 3 out of 5

239 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 1 out of 5 stars

Do not buy these

Do not buy these! Tried these in my ear and they popped through to my ear canal and got trapped! My wife had to remove them with tweezer. Once in there is little to no grip on the tiny little leg that you have to pull them out with, utter rubbish.

6 July 2021
Unprompted review
Rated 3 out of 5 stars

Terrible product, great customer service

I've given this 3 stars because the customer service is good. However the ear plugs don't block out any noise at all. I bought the discovery pack - the only item they offer refunds on. None of the sizes blocked out noise significantly, but when I asked for a refund they did it imediately.

5 July 2021
Unprompted review
Rated 1 out of 5 stars

They don't do a single thing, worst product ever.

The worst product I have purchased in some time. These block out ZERO sound, and I do mean zero. You might as well not have them in. You cannot post negative reviews on their own website as they don't publish them. Basically a complete scam.

23 June 2021
Unprompted review
Rated 3 out of 5 stars

Just not good for sleeping

I bought this hoping to find a comfortable solution to my partner's heavy snoring. I've tried a few foam options and thought I'd give this ones a try, especially because it feels such a waste to use the disposable ones. I ordered the Discovery Pack to try my best fit. I couldn't complete a whole night sleep with them due to ear pain after 3 hours, and not blocking noise as good as my foam ones.

Despite my disappointment, Happy Ears were diligent enough to return my money within a few days. I guess you can still use them for other activities, but no, not for sleeping.

Update: I submitted this same review on their webpage and answered me back that it didn't meet their corporate guidelines. Now I now why I couldn't find any average reviews before purchasing them.

21 June 2021
Unprompted review
Rated 2 out of 5 stars

Good, but not for sleeping

Happy Ears emailed me to ask for a review, but when I gave their product only two stars they said the review did not meet their corporate guidelines.

It's a shame as I think the product is solid, it's just that they should not be advertised as helping you sleep better because if you leave them in your ears for more than 3 hours, your ears hurt.

These earplugs block out noise, but I do not suggest you sleep with them in.

14 June 2021
Unprompted review
Rated 5 out of 5 stars

Great customer service

I had the same experience as several other buyers. The ear plugs unfortunately didn't work for me, so I contacted the company and got a refund immediately - on a Sunday! This is great customer service.

6 June 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely wonderful....

Absolutely wonderful..... I have wasted so much money on different ear plugs, but these actually work! I bought the trial pack & actually have a small left ear & medium right (who'd have guessed) so they fit perfectly. I can hear a muffled little snore, but if I take one out then it's back to a very loud snore! I would give 10/10 & will definitely be buying more! Thank you.

5 June 2021
Unprompted review
Rated 1 out of 5 stars

Dont waste your money

These ear plugs are advertised as being a sleep aid, however they don't block out any noise whatsoever.

If you're looking to reduce harm to your ears for live music events, or something similar, these will be fine. But as for cutting out noise to help you sleep, these are absolutely useless.

31 May 2021
Unprompted review
Rated 5 out of 5 stars

Great customer service.

Unfortunately, de ear plugs didn’t work for me. I bought the try out pack. I contacted the customer service. Within an hour I received the message they would give me a refund. Great customer service.

27 May 2021
Unprompted review
Rated 1 out of 5 stars

Can't believe I bought it

Can't believe I bought it. Sooo over priced, can't have refund. L is really a medium. Blocks no sound at all. What a waste of money...

26 May 2021
Unprompted review
Rated 5 out of 5 stars

I am so happy with them !

I am so happy with them !! The medium size is perfect for me, they never fall, no more pain in my ears (I always had pain with the regulars) and the customer service is really efficient and nice.
I do recommand warmly !!

23 May 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service...

The ear plugs didn’t quite work out for my ears but the company couldn’t be more helpful. Quick to respond to my queries and immediately refunded the money when I contacted them. Fantastic customer service!

12 May 2021
Unprompted review
Rated 1 out of 5 stars

Useless product

I was about to write my own review, but I can see that it would a copy paste of Peter Holloway's. Absolutely useless product.

8 May 2021
Unprompted review
Rated 1 out of 5 stars

Really poor product

Really poor product. If they don't just fall out of your ears (or worse, get stuck in them because they are so narrow and small) then they won't reduce the noise whatsoever. I admire the idea of creating an eco friendly alternative to foam ear plugs, but these are next to useless, and possibly even a bit dangerous with nothing on them to stop them going all the way into your ear canal.

9 April 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I purchased the discovery pack because I wasn't sure what size to get. Unfortunately none of the sizes worked for me. I emailed customer service and they explained that because I've used foam earplugs for years I've expanded my ear canal so even their largest size is too small. They were very kind and refunded me! It's a shame as I'd love to switch to happy ears but if you have small ears then you should be fine. Can't fault their customer service.

8 April 2021
Unprompted review
Rated 3 out of 5 stars

Didn't suit me but good service and refund from them.

The ear plugs were uncomfortable for me and didn't block much sound at all. I do however give them high marks for customer service as I e-mailed them saying so and got a refund credited to paypal and confirmation from them within 5 minutes of sending it....so if you want to try them, they are obviously a fair minded company and worth a try.

25 March 2021
Unprompted review
Rated 1 out of 5 stars

I genuinely laughed out loud at how…

I genuinely laughed out loud at how ineffective these are and how I fell for the great reviews and a price point like a lot of other people have mentioned here it seems. Purchased these because I can hear neighbours through the walls in my new flat and it literally does not mask any sound whatsoever. This is having tried all 3 sizes and inserting them at different angles and pressures to try and find a sweet spot. It simply makes sounds more tinny, not quieter in the slightest. Given the price of them, I guess I will have to take this as a lesson for the future. What a glorious waste.

2 February 2021
Unprompted review

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