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Hansons Auctioneers Reviews 

1,165
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 943 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and friendly approach, making the process pleasant and supportive. The service is often described as professional and efficient, with many appreciating clear communication and a smooth experience, leading to good value for money as items frequently sold for expected or better prices. Conversely, some customers noted substantial commissions and other charges, impacting final proceeds. A few also felt items sold for less than estimated or very low prices. Additionally, reports emerged of items misplaced or sold without proper notification, and some experienced delays in updates.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Service

Customers consistently note positive experiences with service, highlighting the professional and efficient... See more

Product

Users describe ambiguous interactions with product, with some customers expressing delight with items... See more

Price

Clients share ambiguous opinions on price, with some reviewers reporting that items achieved the quoted or... See more

Value for money

People report positive experiences with value for money, with many customers expressing satisfaction that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Clearing my late mother's house threw up lots of bits not wanted by the family. We took several items along to Hansons who were both polite and honest about the likelihood of the items being desired.... See more

Rated 5 out of 5 stars

This is the third (fourth?) time I have purchased from Hansons (from the Derby, Richmond and Banbury branches) and all deliver a consistently top class performance in all the required areas for purc... See more

Rated 5 out of 5 stars

After an initial assessment, two guys turned up to pack. They were friendly and careful and took more than I expected . The initial suction was as expected; some tens did well but most going near bo... See more

Rated 5 out of 5 stars

From first meeting your staff at Kings Croft Hotel, we have had excellent service and have been kept fully informed of all the procedures relating to the auction process. We also were able to view... See more


Company details

  1. Auction House
  2. Art & Antiques
  3. Auto Auction
  4. Collectibles Store
  5. Online Auction Service
  6. Online Marketplace

About Hansons Auctioneers

Written by the company

Hansons Auctioneers Reviews: Discover Why Clients Trust Hansons Again and Again

Because Every Object Has a Story to Tell....

At Hansons, we don’t just auction items - we bring history to life, one treasured object at a time. Whether you’re clearing a collection, finding a new home for a family heirloom, or bidding on a piece that speaks to your soul, we’re here to make every moment meaningful.

CH-with-Bonaparte-Bees-4 GET A VALUATION With over 20 years of experience and a growing network of twelve auction centres across the UK, Hansons is proud to serve sellers and buyers from all walks of life — from seasoned collectors to first-time auction-goers. Our expert valuers treat every object with care and curiosity, searching for the story behind the surface.

Clients return again and again not just for our expertise, but for the personal touch we bring to each and every lot. We’ve helped uncover forgotten fortunes in lofts, reunited families with long-lost heirlooms, and sent teddy bears and vintage Rolexes on journeys around the globe.

What makes Hansons special?
It’s the theatre of the saleroom, the thrill of the chase, and the joy of discovery — all wrapped into a process that’s welcoming, professional, and refreshingly human. Our dedicated team handles everything from free valuations and house visits to international bidding via HansonsLive, our global online platform.

From antique books and showbiz memorabilia to gold coins and fine art, we celebrate the quirky, the valuable, and the deeply sentimental. Because we know that behind every item is a memory waiting to be shared.

So whether you’re letting go, searching for something special, or simply love the excitement of the auction, come and be part of the Hansons story. Discover why thousands trust us with their treasures, and why many call us not just auctioneers, but storytellers, too. GET A VALUATION UPCOMING AUCTIONS NATIONWIDE LOCATIONS

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 77% of negative reviews

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4.5

All reviews

(1,165)

797 reviews in the last 12 months

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Rated 5 out of 5 stars

Work Placement and working with the team

The past few weeks I have been completing a work placement with Notty Hornblower Valuer of Costume and Textiles at Hansons Auctioneers at the Etwall Head Office. I have had a lovely experience working with the team who were all friendly and supportive during my placement journey. I have learnt a great deal and was encouraged from the outset to get involved, which has shaped me as a professional. I am currently a Fashion Design student attending the University of Derby, I intend to go into print design due to my passion for painting.  Being exposed to the textile goods at Hansons has inspired me creatively and gave me insight into historical knowledge that I can continue to incorporate into my designs. I have had so much support from Hansons staff and enjoyed assisting valuation sessions which gave me an insight into the world of antiques which I found very interesting. It was great to observe the journey from initial valuation to final lotting up for auction. 

Erin Higgins (2nd year student Derby University)

7 May 2026
Unprompted review
Rated 5 out of 5 stars

New to auction

I'm new to selling items etc. and my experience with your company w and pleasurable.
The initial assessment by Neil Williams, the explanation of your process and the experience of watching the live auction was exiting. Your office people are very helpful too. Thank you. The onlyler think I don't like is the commission I have to part with ...

29 April 2026
Rated 3 out of 5 stars

unrealistic valuations

unrealistic valuations, items taken well boxed, didnt sell only due to my reserves, commission plus vat, not worth selling, collection, items unboxed , demands for payment to list , not worth the hasstle. Would only use if you want to clear your clutter but dont expect a payment unless its gold which you can sell for a lot more at a gold buying store

17 March 2026
Rated 5 out of 5 stars

Amazing

Amazing, kept me informed regarding my items that were put forward in to the appropriate auctions ...

24 April 2026
Rated 3 out of 5 stars

Thought there was a lack of contact re…

Thought there was a lack of contact re the Auction . I wasn’t informed that some of the Items and which items were to be auctioned the month after . Still not given a date for them as yet, luckily i made a list of all the auction items so know what is still to go to Auction. Thank you for the updates re selling prices . Regards Lois Jenkinson

24 April 2026

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