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Hansons Auctioneers Reviews 

1,166
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 944 reviews, reviewers overwhelmingly had an excellent experience with this company. Customers frequently commend the staff for being polite, honest, knowledgeable, and consistently helpful, providing great support and clear information throughout the process. The service is often described as professional, efficient, and well-run, with many appreciating the thorough valuations and successful outcomes, indicating good value for money. However, some customers noted concerns regarding high fees and commissions, with items occasionally selling for less than estimated or failing to meet reserves. A few people also experienced inconsistent communication, delays, or issues with items being lost or mis-sold during the auction process.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Service

Reviewers mention positive feedback about service, highlighting excellent and professional service from... See more

Product

Consumers find product experiences to be ambiguous, with some reviewers praising the detailed and... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers reporting good sale prices... See more

Value for money

Reviewers highlight positive aspects of value for money, with many customers expressing satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Clearing my late mother's house threw up lots of bits not wanted by the family. We took several items along to Hansons who were both polite and honest about the likelihood of the items being desired.... See more

Rated 5 out of 5 stars

This is the third (fourth?) time I have purchased from Hansons (from the Derby, Richmond and Banbury branches) and all deliver a consistently top class performance in all the required areas for purc... See more

Rated 5 out of 5 stars

After an initial assessment, two guys turned up to pack. They were friendly and careful and took more than I expected . The initial suction was as expected; some tens did well but most going near bo... See more

Rated 5 out of 5 stars

From first meeting your staff at Kings Croft Hotel, we have had excellent service and have been kept fully informed of all the procedures relating to the auction process. We also were able to view... See more


Company details

  1. Auction House
  2. Art & Antiques
  3. Auto Auction
  4. Collectibles Store
  5. Online Auction Service
  6. Online Marketplace

About Hansons Auctioneers

Written by the company

Hansons Auctioneers Reviews: Discover Why Clients Trust Hansons Again and Again

Because Every Object Has a Story to Tell....

At Hansons, we don’t just auction items - we bring history to life, one treasured object at a time. Whether you’re clearing a collection, finding a new home for a family heirloom, or bidding on a piece that speaks to your soul, we’re here to make every moment meaningful.

CH-with-Bonaparte-Bees-4 GET A VALUATION With over 20 years of experience and a growing network of twelve auction centres across the UK, Hansons is proud to serve sellers and buyers from all walks of life — from seasoned collectors to first-time auction-goers. Our expert valuers treat every object with care and curiosity, searching for the story behind the surface.

Clients return again and again not just for our expertise, but for the personal touch we bring to each and every lot. We’ve helped uncover forgotten fortunes in lofts, reunited families with long-lost heirlooms, and sent teddy bears and vintage Rolexes on journeys around the globe.

What makes Hansons special?
It’s the theatre of the saleroom, the thrill of the chase, and the joy of discovery — all wrapped into a process that’s welcoming, professional, and refreshingly human. Our dedicated team handles everything from free valuations and house visits to international bidding via HansonsLive, our global online platform.

From antique books and showbiz memorabilia to gold coins and fine art, we celebrate the quirky, the valuable, and the deeply sentimental. Because we know that behind every item is a memory waiting to be shared.

So whether you’re letting go, searching for something special, or simply love the excitement of the auction, come and be part of the Hansons story. Discover why thousands trust us with their treasures, and why many call us not just auctioneers, but storytellers, too. GET A VALUATION UPCOMING AUCTIONS NATIONWIDE LOCATIONS

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

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Replied to 77% of negative reviews

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4.5

All reviews

(1,166)

797 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional

Professional
Trust worthy
Delivered on my expectations
Straight forward and clear instructions on job in hand
Would use again

20 May 2026
Rated 5 out of 5 stars

Victorian and Edwardian clothes

I recently arranged for a number of Victorian and Edwardian clothes to be sent for valuation and sale to Notty Hornblower at Etwall Derbyshire. Her expertise and excellent catalogue description, along with her enthusiasm and knowledge, ensured that their sale was very successful.

14 May 2026
Unprompted review
Rated 3 out of 5 stars

Hansons lost my 2 lithographs (which…

Hansons lost my 2 lithographs (which were not small) for almost one year!. I enquired after 2 months and the search began and eventually they were found and put into one of their auction days. I received £5 and was very disappointed.

8 July 2025
Rated 5 out of 5 stars

First time auction user

This is the first time I have used an Auction House and I was impressed from the very first meeting to the auction itself.
I felt the valuations were fair and the whole process and communications were friendly and straightforward. So much so, that I went home looking for more items to be valued!
All but one item were sold and that will go into the next auction.
I would not hesitate to recommend Hansons in Newark to anyone and would like to thank them for a great experience.

9 May 2026
Rated 4 out of 5 stars

WELL RUN PROFESSIONAL ORGANISATION

I found Hansons a well run professional organisation with friendly and helpful staff. The only thing that stopped me giving them 5 stars was that I found they were a bit slow in paying out compared with another firm of auctioneers I have used.

14 April 2026
Rated 4 out of 5 stars

Good communication & professional staff.

Took my items to Newark who transferred them to the auction. We were kept in touch and notified prior to & after the auction. Any issue we had was dealt with quickly by email so Good communication & professional staff.

6 May 2026
Rated 5 out of 5 stars

A professional service from beginning to end.

A professional service from beginning to end.
They really did take care of every aspect for me.

From the initial meeting and valuation,photographing and cataloguing the items ready for auction.

They kept me upto date at all times and answered my emails in a polite and prompt manner.

I was very happy with the results and must say that for the service given the fees are truly well earned.


2 April 2026
Rated 4 out of 5 stars

Selling with Hansons

systematic approach throughout auction selling process, from valuation to receipt of money due.
communication kept me informed, though a little unsure about some ongoing information as process new to me. I would feel confident to trust Hansons again if needed

13 May 2026

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