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Handball Store Reviews 107

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TrustScore 3.5 out of 5

3.5

Sporting Goods Store
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Company details

  1. Sporting Goods Store

Written by the company

E-commerce site gespecialiseerd in de verkoop van handbaluitrusting en accessoires, waaronder handbalschoenen en kleding voor zaalsporten. Officiële distributeur van de grootste handbalmerken zoals adidas, Hummel, Kempa, Nike, Mizuno, Asics, Select, McDavid, Molten etc.

Contact info

3.5

Average

TrustScore 3.5 out of 5

107 reviews

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Rated 1 out of 5 stars

A complete fraud

I still haven't received my order, which I paid in advance. On February 2, 2026, the manager promised me a refund within 2-5 days, but even after 10 days, I haven't received anything. My order has disappeared from the website, and no one from the contact center is responding to my inquiries anymore. It looks like a scam( complete fraud).This story is not about 5 euros but about 176 euros...even with 5 euros such a story is unexeptable!Watch out buying something in this web shop .

26 January 2026
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Reply from Handball Store

Hello Ms. Bozhko,

Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.

To resolve your issue and ensure your satisfaction, we have sent you an email.

We hope you will read it and that our approach will allow you to have a more positive customer experience.

If you would prefer to contact us through another channel, please do so at customer@spacefoot.com (please include your order number again).

Have a great day,
The Spacefoot Customer Service Team

Rated 5 out of 5 stars

Nice product and quick delivery

Nice product and quick delivery

20 November 2025
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Reply from Handball Store

Hello,

Thank you for your positive feedback! We're delighted to hear that you're satisfied with your shopping experience and our products. Your satisfaction is what drives us to offer the best collections. Come back soon to discover the latest additions ;)

Have a great day! 😀

The Spacefoot Customer Service Team

Rated 5 out of 5 stars

Nice

Nice ……………….

6 October 2025
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Reply from Handball Store

Hello, Thank you for your review! We're delighted to hear that you're satisfied.

We hope to see you again soon!

The entire Spacefoot customer service team wishes you a pleasant day 😘

Rated 3 out of 5 stars

RETURNS you pay YOURSELF

It's very unclear that you are ordering from France, when you are actually on the .nl (!) webpage of the store. Also, any returns need to be paid by the customer and thus you pay a lot of money to ship back to France (from NL, in my case), which will be close to 15,- per package. If I'd known that, I wouldn't have ordered here.

This should be advertised MUCH better in my opinion. This feels sketchy.

17 March 2025
Unprompted review
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Reply from Handball Store

Hello,

Thank you very much for placing your trust in us and for sharing your feedback.

Please find below our return policy available directly on our website : https://handball-store.nl/retourneren-en-terugbetalen

Have a great day! 😁

The customer service team of Spacefoot

Rated 5 out of 5 stars

Delivery and service was quick and…

Delivery and service was quick and without issues

27 February 2025
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Reply from Handball Store

Hello Martin,

We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.

Thank you so much for taking the time to share your satisfaction. 😀

We hope to see you again soon on Spacefoot's websites.

Best regards,
Spacefoot Customer Service Team

Rated 3 out of 5 stars

return shipping to France paid by customer

Good choice of products, quite fast shipping, but beware returns shipping is paid by you as a customer. It stands in the terms you accept upon purchase and you need to send them back to France. For me it meant I needed to pay 20% of original product price to ship shoes back to get back remaining 80% for a products that I simply didn't like.

8 November 2024
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Reply from Handball Store

Hello Cysia,

We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more to resolve this issue. Please contact our customer service at customer@spacefoot.com (mentioning your order number) so that we can find a solution.

Have a great day,

The Spacefoot Customer Service Team

Rated 1 out of 5 stars

Very bad they dont deliver items on…

Very bad they dont deliver items on time and they dont even try to solve the problem all they can do is refund the money you paid what about the delay the cost of delay and not getting the order they say you will get your order in 3-4 days its month or more dont believe them

5 August 2024
Unprompted review
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Reply from Handball Store

Hello Hadeel,

We are truly sorry for the incident that occurred during your order. This does not reflect our quality standards.

We will improve our approach in response to your message to ensure this does not happen again. We hope you will have the opportunity to place a new order to see the improvements.

Thank you very much, and we apologize once again.
Wishing you a great day,

The Spacefoot Customer Service Team

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