Costumer service responce is ok and they nice products. The return policy sucks. I have to pay 14 euro's to return a package to a place that is not registered as a company. To order the right size I s... See more
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Delivered in 3 days from France. Size and colour are correct, original Asics sneakers with no surprises.
Company replied
The items I bought were good, but it took almost two weeks from order to delivery. Which, in these days, is (too) looooong!
Company replied
Fast shipment, amazing boots, amazing price, good quality. Everything perfect, thank you 💕
Company replied
Company details
Written by the company
Sneakin : Sneakers, Mode en Hippe Kleding
Contact info
2 rue Lavoisier, 37270 , Montlouis-sur-Loire France , France
- +33 1 86 47 62 58
- contact@sneakin-nl.nl
- sneakin-nl.nl
3.9
Great
370 reviews
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Reply from Sneakin Nl
Dear valued customer, thank you for sharing your feedback with us!
We look forward to serving you again soon!
Needs better service
Costumer service responce is ok and they nice products. The return policy sucks. I have to pay 14 euro's to return a package to a place that is not registered as a company. To order the right size I suddenly had to pay a lot more for the samen product. The reason they gave me was '' these are current market prices'' and we can not help u with this. To me, this is not service.
27 February 2026
Reply from Sneakin Nl
Hello Mr. Woudenberg,
Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.
To resolve your issue and ensure your satisfaction, we have sent you an email.
We hope you will read it and that our approach will allow you to have a more positive customer experience.
If you would prefer to contact us through another channel, please do so at customer@spacefoot.com (please include your order number again).
Have a great day,
The Spacefoot Customer Service Team
The items I bought were good
The items I bought were good, but it took almost two weeks from order to delivery. Which, in these days, is (too) looooong!
18 February 2026
Reply from Sneakin Nl
Hello,
Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.
To resolve your issue and ensure your satisfaction, we have sent you an email.
We hope you will read it and that our approach will allow you to have a more positive customer experience.
If you would like to contact us again through another channel, please do so at customer@spacefoot.com (please include your order number again).
Have a great day,
The Spacefoot Customer Service Team
I cannot return the shirt I bought…
I cannot return the shirt I bought because the system does not known my order anymore.
The login doesnot work as well.
No support from helpdesk.
6 February 2026
Reply from Sneakin Nl
Hello,
Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.
In order to resolve your issue and ensure your satisfaction, we have sent you an email.
We hope that you will be able to read it and that our approach will enable you to have a more positive customer experience.
However, if you would like to contact us by another means, please do so via customer@spacefoot.com
(please specify your order number again).
Have a great day,
The Spacefoot customer service team
Placed my order 28 November and…
Placed my order 28 November and delivery was supposed to arrive on Monday 8th the latest, however the shipping is not even in transit, very bad experience I don't know even when the item will be shipped
9 December 2025
Unprompted review
Reply from Sneakin Nl
Hello Mr. Kagias,
Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.
In order to resolve your issue and ensure your satisfaction, we have sent you an email.
We hope that you will be able to read it and that our approach will enable you to have a more positive customer experience.
However, if you would like to contact us by another means, please do so via customer@spacefoot.com
(again specifying your order number).
Have a great day,
The Spacefoot customer service team
Reply from Sneakin Nl
Dear customer, thank you for your valuable feedback.
We appreciate your support and look forward to serving you again!
Reply from Sneakin Nl
Good morning ! Thank you for your opinion, and for your loyalty!
We are delighted that you like our products and learn that your delivery experience has lived up to your expectations!
Spacefoot strives to provide exceptional service and fast delivery, and your positive comment confirms that we are on the right track.
Do not hesitate to return regularly to the sitesspacefoot!
News and low prices are daily! 😘
The Spacefoot Customer Service Team
Fast and smooth delivery
Delivered in 3 days from France. Size and colour are correct, original Asics sneakers with no surprises.
14 September 2025
Unprompted review
Reply from Sneakin Nl
Hello!
Thank you for your opinion, and for your loyalty!
We are delighted that you like our products and to learn that your delivery experience met your expectations!
Spacefoot strives to provide exceptional service and fast delivery, and your positive feedback confirms to us that we are on the right track.
Don’t hesitate to come back regularly on the Spacefoot sites!
New products and low prices are daily! 😘
The Spacefoot customer service team
All good.
All good, had no issues with my order. It was delivered within 3 work days.
6 September 2025
Reply from Sneakin Nl
Hello,
Thank you very much for placing your trust in us and for sharing your feedback.
Your satisfaction is our motivation, and we look forward to welcoming you back to provide you with an exceptional experience.
Have a great day! 😁
The customer service team of Spacefoot
Ordered shoes on the 9th of July and…
placed an order for shoes on July 9th, and as of today 17 days later I have not received anything. There has been no communication from your side, and I have not been provided with any tracking information. It only says that the package is registered for shipping but not picked up. I have also tried contacting you via phone, but the number provided does not work. I am becoming increasingly concerned about the status of my order.
25 July 2025
Unprompted review
Reply from Sneakin Nl
Hello,
We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more so that we can resolve this issue. Please contact our customer service department at customer@spacefoot.com (including your order number) so that we can find a solution.
Have a great day,
The Spacefoot Customer Service Team
Long delivery and no responses
Placed an order for shoes on 08/06 which are needed for my wedding.
Still no clear update to when my order is being dispatched.
Coming from the industry myself, understanding the importance of customer service and delivery timins, I had hoped to see better from Sneakin.
YTD still don't know when my order is being delivered.
Hoping someone can answer me.
18 June 2025
Unprompted review
Reply from Sneakin Nl
Hello,
Please know that we have taken your opinion into account and noted the problem. Be assured that we are doing our utmost to ensure that this does not happen again.
We are sorry to hear that our products/services did not meet your expectations.
Your satisfaction is important to us and we want to know more about how we solve this problem.
Please contact our customer service at customer@spacefoot.com (enter your order number) so that we can find a solution.
We hope you have a great day,
Spacefoot Customer Service
Reply from Sneakin Nl
Hello,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Rest assured that we are doing everything possible to offer you the best products at the most competitive prices.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
Weird customer service
Weird customer service, made a purchase 8 days ago and they say I can't return it because the 14 days have already expired. Scam.
19 May 2025
Reply from Sneakin Nl
Hello Mr Pierre,
Please know that we have taken your opinion into account and noted the problem. Rest assured that we are doing our utmost to ensure that this does not happen again.
In order to solve your problem and bring you satisfaction we have also you an e-mail.
We hope that you will be able to read it and that our approach will allow you to have a more positive customer experience.
However, if you wish to contact us by another means we invite you to do so via the address customer@spacefoot.com (again specifying your order number).
Have a great day,
The Spacefoot customer service team
Everything perfect
Fast shipment, amazing boots, amazing price, good quality. Everything perfect, thank you 💕
4 March 2025
Reply from Sneakin Nl
Hello! Thank you Catarina for your review and for your loyalty!
We're thrilled that you enjoy our products.
Feel free to visit Spacefoot sites regularly!
New arrivals and great deals are daily!
The Spacefoot Customer Service Team
Reply from Sneakin Nl
Hello,
Thank you for taking the time to share your experience on Spacefoot. We're glad to hear that you're satisfied!
See you soon,
The Spacefoot Customer Service Team
Reply from Sneakin Nl
Hello Nicky,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
Reply from Sneakin Nl
Hello Robert, thank you for this review!
It's very encouraging for the Spacefoot teams!
And especially, thank you for noticing the quality-price ratio we strive for every day!
Customer satisfaction is one of our priorities! 😀
The Spacefoot Customer Service Team
Delivery and return are subject to a fee.
When ordering, they wrote that the return is free. But when it was necessary to return the goods, I had to pay 11 euros. Not recommended my friends.
7 October 2024
Reply from Sneakin Nl
Hello,
We sincerely apologize for your negative experience. The Spacefoot team strives to offer you the best, both in terms of products and customer experience. We regret your dissatisfaction.
However, if any of the products subject to return is non-compliant or defective, upon validation by our customer service, you will be entitled to a return with a prepaid label. Otherwise, the return for an exchange will be at the customer's expense as specified in our terms and conditions of sale.
Please feel free to contact us for further information.
Wishing you a good day,
The Spacefoot Customer Service Team
Good quality and reasonable price.
25 April 2024
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