Ok,, thanks to you Richard first, Also, Lucy, Megan, Michelle, with whom I always speak to you first, Richard, Also, thank you Charlotte very much, And also Lauren in the payments department, t... See more
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Chris Byrne was excellent in handling my claim, he always had time to talk through each step and explain the process to me. Hampson Hughes have handled a number of my claims recently and in the past a... See more
My case was handled by Christopher Byrne and I am very happy with the service and payout. My case was handled professionally, with quick responses and constant updates at every stage of my case. Would... See more
Hampson Hughes dealt with my work related claim, regarding noise levels in the workplace , in which eventually led to a hearing defect, having agreed for Hampson Hughes to act on my behalf, from day o... See more
Company replied
Company details
Information provided by various external sources
We are leading Personal Injury Solicitors. Specialising in No Win No Fee Compensation in Holiday, Car Accident, Accidents at Work, medical and cosmetic negligence, serious & catastrophic injury claims. We have won over £65 million in compensation for our clients since January 2015.
Contact info
First Floor, L2 8TD, Liverpool, United Kingdom
- 0800 880 7307
- info@hampsonhughes.com
- hampsonhughes.com
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Be very careful of hidden fees
Update. Having now spoken to a manager, they listened to the phone conversations and agreed to waive the additional fee as a ‘gesture of goodwill’ as it was clear it was never mentioned or agreed to and none if their paperwork made it clear or stated the fee. The manager was far more helpful however they still would not take responsibility for the ‘hidden fees’ and I definitely think they need to change their processes and paperwork to be more upfront about it. It also did not entirely remove the bad feeling caused by the previous bad service and ‘threats’ on previous phone calls. That is why I cannot award 5 stars.
Absolutely terrible experience. The ‘managers’ on the phone were very aggressive and unprofessional. When I enquired I was informed they would take 15% of the compensation and that there were no other fees involved. They then tried to take 25% of any compensation plus a fee of £350 for an ‘insurance policy’ that was never discussed or agreed to. When I suggested cancelling the claim they threatened to take me to court to pursue their costs from me despite telling me beforehand I would have no costs whatsoever!!!! Absolutely terrible experience, I will now be taking my complaint to the law society.

Reply from Hampson Hughes Solicitors
Hampson Hughes took my claim on only to…
Hampson Hughes took my claim on only to drop it at the thought of going to court ,
Also they charge 25% of your money as well as there own huge bill to other parties
Very poor service and have ruined my claim and my sons as other solicitors will not take my claim on which was a very straight forward non fault road traffic accident.
I won’t ever use or will be recommending them ever .
Try other firms

Reply from Hampson Hughes Solicitors
Great Service
Great service from start to finish. I'm very happy with the compensation that i received. Thanks!

Reply from Hampson Hughes Solicitors
great outcome
Always helpful with excellent communication throughout and won my case.

Reply from Hampson Hughes Solicitors
Hearing claim
Very helpful with the advice I was given threw out my claim very good keeping in contact explaining how my claim was going my solicitor was very helpful and gave good advice happy with the out come off my claim

Reply from Hampson Hughes Solicitors
i was contacted after my car was writen…
i was contacted after my car was writen of in an acident i had problems with my neck and still have i was refered to 2 diferent doctors near my home who both caried out a thourer investigation of the injury the solicitors took on my case and won it for me i got a good pay out from the other less my solicitor fees well worth it first class servise i would use them again if the need arose

Reply from Hampson Hughes Solicitors
Excellent experience- always kept…
Excellent experience- always kept informed and up to date. Excellent outcome of the case
No complaints

Reply from Hampson Hughes Solicitors
Very professional
Hampson Hughes helped me over come a very difficult situation with a Compensation Claim. They kept me informed on a regular basis and were very considerate. I would recommend them to anyone who needs a very supportive team. They are clearly all about the customer.

Reply from Hampson Hughes Solicitors
Quality Solicitors
A very honest and supporting solicitors, handled all my claims with professionalism and conduct to a conclusion

Reply from Hampson Hughes Solicitors
My claim was resolved quickly and…
My claim was resolved quickly and efficiently, and I received the best possible compensation for my injuries. I would recommend Hampson Hughes to anyone who has been involved in a accident.

Reply from Hampson Hughes Solicitors
They are just simply the best
They are just simply the best. No hassles at all throughout the whole process.
I was provided with the right advice and I eventually got the right outcome.

Reply from Hampson Hughes Solicitors
Hampson Hughes delivered an excellent…
Hampson Hughes delivered an excellent service from start to finish , I'd recommend them and use them again should I ever need them

Reply from Hampson Hughes Solicitors
very satisfied with the paperwork that…
very satisfied with the paperwork that has been done. No complaints.

Reply from Hampson Hughes Solicitors
So reliable and excellent customer…
So reliable and excellent customer service

Reply from Hampson Hughes Solicitors
MY EXPERIENCE WITH HAMPSON HUGHES…
MY EXPERIENCE WITH HAMPSON HUGHES SOLICITORS HAVE BEEN EXCELLENT MY CASE HAD BEEN DEALT WITH DILIGENT AND EFFECIENCY

Reply from Hampson Hughes Solicitors
Hampson Hughes dealt with my work…
Hampson Hughes dealt with my work related claim, regarding noise levels in the workplace , in which eventually led to a hearing defect, having agreed for Hampson Hughes to act on my behalf, from day one they kept me up to date both verbally and in writing, through out the claim they were professional & sincere in every step of the way. Extremely pleased with the financial outcome they achieved for me. Regards Ron Phethean.

Reply from Hampson Hughes Solicitors
Hampson Hughes made the process very…
Hampson Hughes made the process very simple and were very professional every step of the way. They kept me informed of all developments before we reached a satisfactory result.

Reply from Hampson Hughes Solicitors
Very professional company
Hampson Hughes were very professional and thorough when dealing with my compensation claim and ensured all bases were covered which helped secure a successful outcome.

Reply from Hampson Hughes Solicitors
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