HayHampers Reviews 

68
TrustScore 2.5 out of 5

2.6

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Rated 5 out of 5 stars

We are on the receiving end of this great surprise As receivers we are extremely pleased with the whole process and the excellent contents Many thanks HayHampers and our son who ordered it Cheers

Rated 2 out of 5 stars

Received a nice looking hamper for father's day. 2 great beers and basically bread sticks bag of crisps tiny bag of salami wafer thin. Salami sausage. Lots of packaging including polystyrene curls and... See more

Rated 1 out of 5 stars

HALF of the hamper has been substituted, the hamper was "Christmas Delights" and what was missing from this - Christmas Pudding, Mince Pies, Cracker of Fudge, Hazlenut dragee, Festive Flapjack, Mince... See more

Rated 1 out of 5 stars

My step mother bought a £125 hamper as an extravagant Christmas present for someone and chose the "deliver before Christmas" option. She was given a window of 1st - 20th December that it would arrive.... See more

Company details

  1. Gift Basket Store

Written by the company

Luxury gourmet food and wine hamper gift ideas for him or her. Find the perfect gift for a foodie Birthday, Father's day, Corporate & Christmas Hampers with cheese, beer, wine or chocolate. Beautifully packed and sent with free next day UK delivery


Contact info

2.6

Poor

TrustScore 2.5 out of 5

68 reviews

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2.6

All reviews

(68)

1 review in the last 12 months

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Rated 5 out of 5 stars

Definitely recommend

Attracted by the interesting products in their hampers I ordred one for a friend this year. This is what she said in her thanks to me: ''I received the most beautiful, exquisite Christmas Hamper from you a few days ago and am just now looking at its contents, reading your card & thinking to myself that it's too nice to eat or touch & too nice for me....my goodness, I don't know what to say !! Thank you for such a beautiful gift!!''
The customer service staff are excellent and responded really quickly to any questions I had.

26 December 2020
Unprompted review
Rated 2 out of 5 stars

Late and poor quality

Ordered an afternoon tea for my mother for her 76th birthday - something nice for lockdown.

It arrived the day after - so nothing nice for her birthday - I called Hay Hampers on the day and the woman referred me to the terms and conditions that state that delivery is not guaranteed it will arrive when it arrives - my tough luck.

My mother was polite about the contents, but my father has told me not to send anymore like this - the Victoria sponge cake was heavy and hard.

Don't order things with short shelf life nor anything that needs to arrive in time.

17 December 2020
Unprompted review
Rated 5 out of 5 stars

Reliable

I ordered a hamper last month for my fiance's birthday. It arrived on time and was very lovely. He enjoyed the beer so much and the cheese, so I got 2 hampers for him and his family for Christmas.

The first hamper arrived on time. The second hamper arrived the next day. They're packing hampers of the same codes as I've understood. Customer service is brilliant despite their super busy schedule. I had to clarify my order and they got back to me quickly.
Hay Hampers has helped me put smiles to the people I care for this Christmas.

Will use again for next year!

17 December 2020
Unprompted review
Rated 1 out of 5 stars

Too Busy to deal with Customers

We contacted Hay Hampers to enquire about ordering 35+ Hampers from them. Their website says they offer dicounts for orders over £750. When we rang, the lady on the phone was quite dimissive and said they were very busy and wouldn't offer any discounts. When I pointed out what it said on their website she took all of my contact details and said she'd get back to me. SHE DIDNT BOTHER! We subsequently placed an order with a small local Company for £3600 and they were extremely grateful and treated us with courtesy and professionalism.

15 December 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant - super hampers for our virtual staff Xmas lunch! Everyone loved the contents - which were of a high quality! Pricing was cheaper than expected! Delivery was 99% perfect - 1 package was left off my order and when I called it was literally sorted within 1 hour and the hamper was delivered the very next day! Superb service from Emma! Thank you :) Will definitely recommend and order again!

14 December 2020
Unprompted review
Rated 4 out of 5 stars

Better stock control required?

Good quick delivery of what is a well presented hamper. It appears to be all good, branded stuff, but I won't be eating it so can't be absolutely sure.

This would have been 5 stars but I go back for two more presents and EVERYTHING under £30 is out of stock. Not good.

4 December 2020
Unprompted review

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