The tricycle came to me missing an axel clip. I purchased a replacement. Once installed, the power cable wraps around the mounting bar. The tricycle does not work and I spent another $100 in... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
amazon sellers have versions of the ratcheting screwdriver i bought for triple the price with less bits. saw an ad at the top of youtube with the exact thing i was already looking into so i decided to... See more
Love Everything about this Company from Their Direct Store/Site and Their Ebay Store.! They have a Great Selection and Most Definitely Very Good Prices with Free Shipping in all of the United States w... See more
The product is great so far. However, communications are a bit hit and miss. One order was cancelled and refunded with no explanation. I reordered at a slightly higher price and only received part of... See more
Company details
Written by the company
Rack to Door is an online destination for savvy shoppers looking for great electronics, tools, appliances, and more deals. We work with a network of brands and warehouses across the United States to source in-demand products ready to ship directly to your door. You'll find the same brand-name products you can find in stores and from significant e-commerce retailers, but at an everyday low price and with the assurance of our 30-day return and replacement policy. Shop with confidence at racktodoor.com!
Contact info
1500 South Milliken Avenue, 91761, California, United States
- support@racktodoor.com
- racktodoor.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I sent a picture of a very scratched up…
I sent a picture of a very scratched up part of the bike wheel and 2 emails. No response
Horrible….The tricycle came to me missing an axel…
The tricycle came to me missing an axel clip.
I purchased a replacement. Once installed, the power cable wraps around the mounting bar.
The tricycle does not work and I spent another $100 in parts and tools.
I emailed service to no response
The service number is disconnected
The company number has a voice mailbox that has not been set up.
Item came very quickly.
Pleasantly surprised worked as…
Pleasantly surprised worked as advertised! Excellent purchase. Came fully charged and jumped my dead car immediately !
Communication is awful
Communication is awful. Dont count on getting any emails back.
Customer service gave conflicting info…
Customer service gave conflicting info 4 times will no provide shipping info ordered item on Dec 3 says delivered dec20 and zero help from this company to help find it. So disappointing too late to replace the item and no idea if I will get a refund because they say it was delivered
Great product and value
Great product and value. Love that I could afford to put drawers in my cabinets so easily!
The product is great
The product is great so far. However, communications are a bit hit and miss. One order was cancelled and refunded with no explanation. I reordered at a slightly higher price and only received part of the order. That issue was resolved to my satisfaction.
Sliding drawers
The drawers were exactly what I was looking for! They are sturdy and work perfectly in my pantry.
I received my gravity chairs timely and…
I received my gravity chairs timely and they were exactly what I ordered at a great price for the over-sized gravity recliners. I would definitely order again from this site
I love my 2 zero gravity lounge chairs.
I love my 2 zero gravity lounge chairs.
They are colorful , comfortable and just lovely.
Everything was great
Everything was great. I'm so glad I got a chance to purchase from this company it was a pleasure
Fast ship and very much as described
Fast ship and very much as described, very roomy, larger than average and comfortable and a cup holder?!?? Thanks!
Good experience
Item was as stated. Arrived undamaged and package was delivered to the area I instructed .
Product can't be used as charging cords…
Product can't be used as charging cords provided with Jump Starter will not go into charging port. Have requested refund several times but customer service is not being helpful. Filing complaint with Better Business Bureau.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








