Hampergifts.co.uk  Reviews 

1,182
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and wide selection of products, making gift-giving easy and delightful. The ordering process is often described as simple and efficient, even for international buyers. Many appreciate the reliable and timely delivery service, coupled with clear communication, ensuring recipients are thrilled with their gifts and presentation. However, some customers noted occasional issues with delivery timing, with orders arriving earlier or later than requested. A few also felt product content or appearance did not always meet expectations, citing concerns about variety, quantity, or packaging differing from website descriptions.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing delight and satisfaction with the... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting promptness and efficiency.... See more

Quality

Users describe positive interactions with quality, with many reviewers finding it difficult to fault the... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of the ordering process... See more

Service

Reviewers consistently express satisfaction with the service, describing it as excellent, very good, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering was ,simple, choices amazing. The hamper gift was delivered courteously and correctly. A photograph shows it as exactly as the company advertised , the comments from recipient and family rave... See more

Company replied

Rated 5 out of 5 stars

Easy to use website. Order arrived on prearranged day and was well packaged. I ordered the Birthday Hamper and I had a slight concern as the items listed on the outer polythene packaging differed from... See more

Rated 5 out of 5 stars

I'm from Australia and I send surprise parcels to my dear friend a few times a year. Every single time, the delivery arrives exactly on the day I choose, the contents are exactly what I expect, and m... See more

Rated 5 out of 5 stars

The quality of the items in the hamper were thoroughly enjoyed by the recipient plus you kept in touch regularly letting me know when the hamper would arrive Ease of ordering on line (I live in Cana... See more

Company replied


Company details

  1. Gift Basket Store
  2. Corporate Gift Supplier

Written by the company

Beautifully presented gift hampers from a family-run business with over 20 years experience. We offer gifting options for birthdays, anniversaries, corporate thank-you's, get well soon presents as well as seasonal gifts for Mother's Day, Father's Day, Valentines, Easter and of course Christmas. From our St Albans premises, we beautifully assemble every basket & box by hand to give them the real wow factor. We have 1000s of happy customers over 20+ years. It's simple to order our hampers from anywhere in the world. And we're always here to help straight away if you've got any questions or concerns. As a small family-run business, we care about every customer. Our gift hampers are bursting with delicious artisan products. Many are from small UK suppliers and have won coveted Great Taste Awards.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(1,182)

190 reviews in the last 12 months

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Rated 5 out of 5 stars

Hampergifts performed well

I thought Hampergifts performed well, despite the carrier's occasional incompetence. Hampergifts performed well.
My agent did a great job. He worked hard because the courier wasn't doing his job properly and couldn't deliver it to the correct address. He showed perseverance and was able to keep his word.

28 January 2026
Rated 5 out of 5 stars

Really happy with the chocolate hamper…

Really happy with the chocolate hamper I ordered as a gift for one of my staff. Really lovely presentation. Arrived in good time

29 January 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thank you for your lovely feedback! We hope to see you again soon

Rated 5 out of 5 stars

Jubilee gift…

Since I ordered the package from the USA, I can only relate the joy of the recipient on the occasion of her 50th anniversary as a Sister.
Sister Mary Farrell

5 January 2026
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Reply from Hampergifts.co.uk

Thank you so much for your lovely feedback! We hope to see you again soon :)

Rated 5 out of 5 stars

You never disappoint!

You never disappoint! Delivery was on time and the friends who received your lovely selection of treats were delighted. I have used Hampergifts for a few years now for Birthday and Christmas presents and your gifts always bring pleasure.

29 December 2025
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thats so lovely to hear! Thank you for your loyal support over the years :)

Rated 5 out of 5 stars

Easy to order plenty of choice

Easy to order plenty of choice. It was a gift and they were over the moon with it. Sent me a photo when it arrived and beautifully done.

29 December 2025
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Reply from Hampergifts.co.uk

Thank you for your lovely feedback on the Pamper Hamper Tower! We are delighted your gift went down well :)

Rated 5 out of 5 stars

Great selection of Christmas hampers

Great selection of Christmas hampers at different price points making this a very affordable gift option to send someone overseas in the UK. I managed to impress my aunt, uncle and cousin who loved all the treats the hamper contained. I was able to choose a delivery date a week from the order date and the hamper arrived within 24 hours of the planned date. Wonderful experience that I will most certainly do again !

8 December 2025
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Dear Maureen, thank you so much for your lovely feedback! We hope to see you again soon :)

Rated 5 out of 5 stars

Living in the USA

Living in the USA, wanted to send a hamper to my Daughter and son in law in the UK and found this Chocs and Cookies tower which was just what I was looking for. It arrived on schedule in spite of the Christmas rush and my daughter was very impressed with it. Said it looked great and tasted even better. Good service, excellent product. Thank you.

15 December 2025
Rated 5 out of 5 stars

Wrongly delivered hamper

Unfortunately my hamper had been delivered to the wrong address . When the person realised after eating at least a third of it they left it on my doorstep.
I contacted Alex at Hampergifts who immediately sent out a new hamper which arrived the following day.
They could not have been more helpful and the hamper is excellent.
Thankyou very much Hampergifts.

17 December 2025
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