Hampergifts.co.uk  Reviews 

1,182
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and wide selection of products, making gift-giving easy and delightful. The ordering process is often described as simple and efficient, even for international buyers. Many appreciate the reliable and timely delivery service, coupled with clear communication, ensuring recipients are thrilled with their gifts and presentation. However, some customers noted occasional issues with delivery timing, with orders arriving earlier or later than requested. A few also felt product content or appearance did not always meet expectations, citing concerns about variety, quantity, or packaging differing from website descriptions.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing delight and satisfaction with the... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting promptness and efficiency.... See more

Quality

Users describe positive interactions with quality, with many reviewers finding it difficult to fault the... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of the ordering process... See more

Service

Reviewers consistently express satisfaction with the service, describing it as excellent, very good, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering was ,simple, choices amazing. The hamper gift was delivered courteously and correctly. A photograph shows it as exactly as the company advertised , the comments from recipient and family rave... See more

Company replied

Rated 5 out of 5 stars

Easy to use website. Order arrived on prearranged day and was well packaged. I ordered the Birthday Hamper and I had a slight concern as the items listed on the outer polythene packaging differed from... See more

Rated 5 out of 5 stars

I'm from Australia and I send surprise parcels to my dear friend a few times a year. Every single time, the delivery arrives exactly on the day I choose, the contents are exactly what I expect, and m... See more

Rated 5 out of 5 stars

The quality of the items in the hamper were thoroughly enjoyed by the recipient plus you kept in touch regularly letting me know when the hamper would arrive Ease of ordering on line (I live in Cana... See more

Company replied


Company details

  1. Gift Basket Store
  2. Corporate Gift Supplier

Written by the company

Beautifully presented gift hampers from a family-run business with over 20 years experience. We offer gifting options for birthdays, anniversaries, corporate thank-you's, get well soon presents as well as seasonal gifts for Mother's Day, Father's Day, Valentines, Easter and of course Christmas. From our St Albans premises, we beautifully assemble every basket & box by hand to give them the real wow factor. We have 1000s of happy customers over 20+ years. It's simple to order our hampers from anywhere in the world. And we're always here to help straight away if you've got any questions or concerns. As a small family-run business, we care about every customer. Our gift hampers are bursting with delicious artisan products. Many are from small UK suppliers and have won coveted Great Taste Awards.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,182)

190 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivered on time

Delivered on time
Nicely packaged
Great communication

11 March 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thank you for your lovely feedback!

Rated 5 out of 5 stars

Happy Hampers.

I have used your company a few times never been disappointed the friends I have sent them to are always surprised and delighted with the contents your Hampers makes their special day even more special.
Keep up the good work.

11 March 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Dear June, we really appreciate your kind words, and hope to see you again soon!

Rated 5 out of 5 stars

Ordering from Australia was so easy.

Ordering from Australia was so easy.
Great communication throughout the whole process from ordering to delivery.
Great hamper

12 March 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thank you for your lovely feedback, we hope to see you again soon! :)

Rated 5 out of 5 stars

Hamper arrived on time

Hamper arrived on time. Presentation looks good and will be a great family birthday present.

11 March 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thank you for your lovely feedback, we hope to see you again soon! :)

Rated 1 out of 5 stars

Mother’s Day package not delivered …

Ordered hamper for my daughter for Mother Day on March 11. Spoke to my daughter on Mother’s Day March 15 at 9 PM, package had not been delivered.
It is supposed to be delivered today - one day late. I paid 15 pounds for shipping. Disappointed in the service, cannot say about product not yet arrived.

11 March 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Dear Bernadette,
Thank you for your email and I am so sorry to hear this. Unfortunately deliveries to Northern Ireland can take an extra 1-2 working days to arrive - this should have been communicated to you during checkout, and I sincerely apolgise if this wasn’t made clear enough.
I have since tracked your parcel and am happy to report this was successfully delivered on Monday.

Rated 5 out of 5 stars

Great experience

Arrived on time. They notified me and the recipient with a window time frame for delivery. I was told it was lovely!

10 March 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thank you for your lovely feedback!

Rated 5 out of 5 stars

beautiful

what a beautiful package i sent and they absolutely loved it. Will use this site again and again

2 March 2026
Rated 5 out of 5 stars

Hamper gifts.

Easy to place an order, packaging pleasing to the eye. Different varieties to choose from. I have had several hampers and all of them have been gifts. Every recipient was surprised and pleased with them.

2 March 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thank you for your highly valued support ! We look forward to welcoming you again soon

Rated 5 out of 5 stars

Delivered on time

Delivered on time. My friend loved the gift.

2 March 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

We are delighted to hear your friend was happy with your Afternoon Cream Tea Hamper gift! Thank you so much for letting us know.

Rated 5 out of 5 stars

Easy!

Easy!
Great gift! Delivered on time!
Will be using this again for the next gift I need to send to England!!!!
Very happy!!!

3 March 2026
Rated 5 out of 5 stars

100% customer service.

Great real-time customer service.
Eek I changed my choice of hamper 2 days before delivery. Got an email acknowledging and right hamper got delivered on time!
UK family very happy!
I recommend this company 💯!

2 March 2026
Rated 5 out of 5 stars

Overseas order

It was an overseas order the site was easy to use and the communication awesome so my family in London knew exactly when to expect it. Food awesome - have used twice and would do so again

2 March 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Dear Narelle, thank you so much for your kind feedback!

Rated 5 out of 5 stars

Great contents and overall look

Recipient extremely happy with the contents! Overall package looked great! Very good communication about delivery. Delivered on time. Good range to choose from.

26 February 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Dear Lynda, we are delighted to hear your Cookies & Cake gift went down well!

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