Gymshark Reviews 

Extremely disappointing experience with Gymshark. My order was 2 weeks late, and I had to constantly chase updates myself. DHL repeatedly claimed there was an “incorrect address” even though the address was completely correct and has been used successfully by other couriers. I even changed the delivery to a pickup point to avoid further problems, yet the parcel was STILL delayed and not available when expected. After waiting two weeks for an order that should have arrived much earlier, the whole experience has been frustrating and unacceptable. Gymshark seriously needs to improve the reliability of its delivery service and courier handling.

I've been with Gymshark for a couple years now. I just ordered another pair of my favorite leggings which is the seamless leggings. They changed their fabric, so now it's thinner. It doesn't have the same compression, and I can never find anything that I want with twenty five inseam. I'm so tired of spending money with companies that just wanna keep taking shortcuts and make their products cheaper but either keep the same price or raise it. This is ridiculous. Bring back the old 93 nylon not this 91 bs. Now they are thin and cheap feeling with a compression thats a joke. I always used to recommend these, but just today i've let all my friends know that the new seamless 2.0 leggings are trash.

Placed an order on the 2nd September. Received on the 11th. Whilst I realise 9.5 days is not ridiculously long for delivery, a week and a half is still, I feel, especially long to wait for a delivery in modern times.

Evri is the company they use. Cheap, but not so cheerful. 7 times I received updates saying the parcel would be delivered today, only to find there was a problem. Extremely frustrating.

Really poor level of service and will be reluctant to order again.

Shame, because the shorts themselves were a really nice fit and quality.

I ordered a product and a week went by without an update (said ‘in progress’), I reached out to support and the AI bot gave me generic info then a real person said they needed to get information from another department. I was never updated from the other department. Then I randomly was refunded without an explanation and had to reach out to support to understand why and they said it was sold out. Why would your website advertise a product as if it’s in stock if it truly isn’t? It doesn’t make sense. This was my first ever Gymshark purchase and I ended up disappointed. Not a good first impression, I’ve never had this experience with an online order.

I made an error with my order so I contacted customer service, they replied within 10 minutes and gave me a perfect solution to my problem. They offered me a refund and I even received the money the same day.

Great at helping out an order that had been damaged by another delivery service. Very helpful at getting me a new shirt as soon as possible.

I made an order last month and didn’t arrive, i have been trying to contact with the delivery company but nobody answered me, so I think you could contact them in this case, but nobody care. That’s fine, I bought I lot of gymshark clothes because I like this brand, but I won’t buy anymore because your express company is a shit and you do nothing.

Very helpful

We ordered three items. Sizing of all three was wrong. The male vest top was way too short and much shorter than the one we previously ordered. The female t shirt was way too long and much too big.

Gymshark ruined their brand with Vital 2.0—now they fit terribly, the shorts are awkwardly long, and the waistband now sits higher up (nearly touching your boobs), is suffocatingly tight, and no longer compresses the lower tummy—literally the most important area to compress. The extra tight 2.0 waistband no longer sits flush on your body but now digs into your waist so much that your skin and fat protrude—even if you are very toned with very little body fat. Sizing up does not help. I have the original vital shorts in both XS and S and neither does this. I had to exchange for size M in the vital 2.0 and they are still so uncomfortably tight. I’m constantly pulling on the waistband to relieve pressure and it takes me out of the moment, making it really difficult to focus. The waistband also rolls/folds at the top now when you sit, it’s weird, and creates the biggest mega pouch because it sits just above lower stomach—literally pushing that area outward. I felt like a confident badass in my original vitals but now when wearing vital 2.0 I just feel insecure and uncomfortable. They give off the illusion that you’ve gained weight or are super bloated because they are so awkwardly tight. The end seam on the legs is also tighter and digs into your thighs. They are just awful to wear and no longer flattering whatsoever. I’m so sad they altered the design. They were my go to athletic wear but now they kinda suck. What in the hell were they thinking. I will be looking for an alternative brand.

The return process was really easy and convenient. I was happy that Gymshark provided me with a return label, so I didn’t have to pay for shipping. Overall, I’m satisfied with the experience.

very very quick delivery!! i wasnt expecting it to come so soon, was with me within 2 working days. very high quality material and comfy! love this brand

I was very impressed with the speed of response to my enquiry.

The quality of the clothing is great. Shipping is quick and the sizing is spot on. If you do have a return, it's easy to do.

I think the quality of the products is good for the price, and something went wrong with my order and they fixed it immedietly.

I ordered a lot from GYMSHARK. I am from Canada, they deliver fast. Return is easy and very nice to buy from their app

Love it, the ease, the cloths , the simplicity of ordering system

I love them, and recommend them to anyone. Unfortunately, the size was too large despite using the size guide on the item. I have a one year old and a nine year old.

Really helpful and fast at sorting out my issue. And really easy to get to speak to an actual person. Amazing customer service