I bought the little bag and although it’s lovely, the straps are that shiny that they don’t hold in the buckle. I emailed to express my disappointment and the reply just said ‘yes the material is shi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Whilst Gymshark are prompt in sending items out, once again the courier company (Evri) delivered to the wrong address - this time half a mile away. Fortunately the home-owner was diligent and brough... See more
Company replied
Delivery was quick, but product too big, I have selected for an exchange for smaller size and returned the original. This was quick but all comms has stopped and not heard anything about when or if I... See more
Company replied
I usually love GymShark products but this latest T-shirt was not muscle fit it was so thick material get like cardboard. So stuff it didn’t hug the shoulders but sat above them. The customer service c... See more
Company replied
Company details
About Gymshark
Written by the company
We’re Gymshark. We exist to unite the conditioning* community.
It’s not our goals that unite us, but the things we do to achieve them. Because although our training grounds and end goals might be different, sweat is our sport. And we’re a team of individuals who know that to go further, we go together.
*Conditioning is everything we do today to prepare for tomorrow.
It’s not our goals that unite us, but the things we do to achieve them. Because although our training grounds and end goals might be different, sweat is our sport. And we’re a team of individuals who know that to go further, we go together.
*Conditioning is everything we do today to prepare for tomorrow.
Contact info
GSHQ, Central Boulevard, B90 8AB, Solihull, United Kingdom
- support@gymshark.com
- gymshark.com
3.2
Average
40K reviews
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Fantastic customer experience
Quality of website, range of product - great communication throughout and speed of delivery - faultless
15 April 2026
Reply from Gymshark
Hey,
Thank you for your 5-star feedback!
We aim to deliver on quality and service, so we're delighted to have met your expectations. We appreciate your support 💙
Thanks,
Gymshark
Gymshark rucksack
Fantastic product. Gymshark rucksack. True to image and description. Well packaged and delivered swiftly.
15 April 2026
Reply from Gymshark
Hey,
Thanks for your review and feedback!
We're so pleased you love your new rucksack. We hope to always meet your expectations 💙
Thanks,
Gymshark
Reply from Gymshark
Hey,
Thanks for your review.
We're glad you've found our ordering and returning process easy to use! We hope to always meet your expectations!
Thanks,
Gymshark
Gymshark Experience…..
Gymshark did fantastic on point with delivery…. Ordering was so easy well done Gymshark keep up the good work.
15 April 2026
Reply from Gymshark
Hey,
We appreciate your 5-star feedback!
We're so glad you've enjoyed your experience with us, and we hope you love your new Gymshark items 💙
Thanks,
Gymshark
Great communication and swift dispatch
11 April 2026
Reply from Gymshark
Hey,
Thanks for your lovely feedback!
We're so glad you've had a positive experience shopping with us 💙
Thanks,
Gymshark
Reply from Gymshark
Hey,
Thanks so much for your lovely feedback!
We're so pleased you had a great experience shopping with us, your support and feedback mean so much to us 💙
Thanks,
Gymshark
Absolutely impressed with Gymshark
Absolutely impressed with Gymshark! As a Tier 4 customer, I can honestly say their service is outstanding. The delivery was incredibly fast, which made the whole experience even better. The quality of the clothing is top-tier comfortable, durable, and fits perfectly. On top of that, their customer service is amazing super helpful, friendly, and quick to respond. Honestly couldn’t ask for more. Highly recommend!
14 April 2026
Reply from Gymshark
Hey,
Thanks so much for your great feedback.
We’re really happy to hear you enjoyed your experience shopping with Gymshark. We hope to always meet your expectations!
We appreciate your support 💙
Thanks,
Gymshark
Great products
Easy to use website, great products, hard wearing and easy to wash and dry.
14 April 2026
Reply from Gymshark
Hey,
Thanks so much for your review!
We're really pleased you've had an amazing experience shopping with us💙
Thanks,
Gymshark
Great quality gym wear at good prices.
13 April 2026
Reply from Gymshark
Hey,
Thanks for your review!
We're happy your new gear meets your expectations for quality and price💪
Thanks,
Gymshark
Easy to order e-gift cards
13 April 2026
Reply from Gymshark
Hey,
Thank you for your positive feedback!
We're happy to hear that ordering e-gift cards was easy for you💪
Thanks,
Gymshark
Both my daughter and wife have been…
Both my daughter and wife have been blocked from ordering with no explanation having bought from the company using various methods (debit card, credit card, PayPal and Apple Pay) for a number of years without issue never returned any goods and always paid
13 April 2026
Unprompted review
Reply from Gymshark
Hi,
Thank you for your review.
Please understand that this does not reflect on your daughter or wife as shoppers, and we're really sorry for any inconvenience caused.
We have shared your feedback with the relevant teams and will use this to help us improve for the future.
If you have any further questions or feedback, please let our Support Team know at support@gymshark.com.
Thanks,
Gymshark
Bad quality and small sizing
The leggings are see through, considering how much they cost I’d expect better quality. I’m a size 10, I ordered a Medium in the sports bra, the t shirt and a crop top. All were far too tight, I’d need at least an XL, soo not sure how anyone slightly larger buys this stuff
13 April 2026
Reply from Gymshark
Hey,
Thanks for your review. We're sorry to hear this!
We appreciate your feedback regarding the transparency and the sizing issues you experienced.
We'll share this with our Product Team to help with improvements.
Thanks,
Gymshark
Great product and service
Great product and service. So comfortable to wear and looks great.
13 April 2026
Reply from Gymshark
Hey,
Thanks for the kind words! We’re glad your experience with Gymshark lived up to your expectations. Hearing this feedback really motivates our team to keep improving.
Thanks,
Gymshark
A really quick response on a lost…
A really quick response on a lost delivery. Quick to resend the order out on express delivery. Appreciated. 🙌
12 April 2026
Reply from Gymshark
Hey there,
We appreciate you taking the time to leave a review! It’s great to know you had a smooth and positive experience shopping with Gymshark. Thanks for your support 🙌
Thanks,
Gymshark
I love gym shark
I love gym shark. Great for my weight sessions and running. Lots of types of leggings and a variety of colours.
12 April 2026
Reply from Gymshark
Hey,
Thank you for your kind review.
We appreciate your support! 🤩
Thanks,
Gymshark
Sizing Inconsistencies
Weird sizing inconsistencies between same product. Example, Vital Seamless Leggings. Some are shorter, some longer, some feel tighter while others fit much bigger. It makes it really hard to know what you’re going to get when ordering. It’s almost not worth the hassle anymore
11 April 2026
Unprompted review
Fast delivery and great range of…
Fast delivery and great range of clothing and quality of it.
10 April 2026
Reply from Gymshark
Hey there,
Thanks so much for your great feedback! We’re really happy to hear you enjoyed your experience shopping with Gymshark. It means a lot to us, and we hope to see you back again soon 💪
Thanks,
Gymshark
Diabolical Gymshark service due to insisting on using Evri
Gymshark use Evri which are the worst and most unreliable courier from on the planet. Expect delays, expect to re order, expect your stuff to go missing, expect Gymshark to not really care and carry on using Evri….
9 April 2026
Reply from Gymshark
Hey there,
Thank you for your feedback and we’re sorry for any inconvenience caused. We’re actively working on improving this for future sales, and your feedback will help us move forward with those changes.
Thanks,
Gymshark
Overall 5 stars
Overall 5 stars. Can’t find anything to complain about. Delighted with the purchase. Order processing time and overall customer service at very high standard. The easy returns/exchange system runs exceptionally well. Highly recommended!
10 April 2026
Reply from Gymshark
Hey,
Thank you for taking the time to leave a review.
We're really pleased you've had an amazing experience shopping with us.
Your support keeps us motivated to deliver consistently 💙
Thanks,
Gymshark
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