Gutsibits Reviews 

1,138
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 224 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being polite, knowledgeable, and efficient, making the overall service excellent. Many highlight the ease of finding and ordering parts, with orders being dispatched very quickly and arriving promptly. The products themselves are frequently described as high quality and fitting perfectly, contributing to a very positive purchasing experience. However, some customers also noted occasional issues with delivery times, with some experiencing delays beyond the expected timeframe or a lack of proactive communication regarding order status. A few people also mentioned challenges with international shipping, including unexpected customs charges or the need to chase packages with carriers.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the fast... See more

Product

Reviewers mention positive feedback about product quality, with many praising the great quality parts that... See more

Service

Users describe positive interactions with service, consistently praising the great and excellent service... See more

Order

Clients share positive opinions on order, with many reviewers highlighting quick dispatch and prompt... See more

Staff

Customers had positive experiences with staff, consistently describing them as helpful, patient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just received my latest order from gutsibits! well packed and sent out very quickly after ordering!, the go-to shop for Guzzi spares in the uk!. Staff always polite personable and efficient , couldn'... See more

Rated 5 out of 5 stars

Carburettor Rebuild I've recently taken on a 1993 V65 Florida as a project. It's been stood in a garage for years. First step, get it running. Got ignition, need to properly sort carbs and fuel l... See more

Rated 5 out of 5 stars

Brilliant bit of kit, two into one exhaust, mistral pipes. Fitted perfectly, half the weight of the original through box. Only suggestion would be to sell the small oxygen sensor socket. I have fitte... See more

Rated 5 out of 5 stars

They are helpful, patient and knowledgeable,orders are dispatched quickly, parts usually arrive within three days of ordering (sometimes two). 10 out of 10 lads, good job. 👍


Company details

  1. Motorcycle Equipment and Accessories Store

Information provided by various external sources

New and used Moto Guzzi spares and accessories, all the parts you need for your Moto Guzzi from Brembo, Dellorto, Domino, CEV, Hepco & Becker, Mistral, Lafranconi, ENI, Moto Guzzi and the rest


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.8

All reviews

(1,138)

224 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service again.

Great service again from the staff at Gutsibits.
Items delivered quickly and correct parts delivered.
Very reasonable p&p unlike a lot of other suppliers.
Thanks again 👍🏻

28 January 2026
Rated 5 out of 5 stars

Quick and nice

Quick and nice, only problem was Swedish Royal (was toyal before, now corporate half Danish) Mail had to stop the shipment an have me pay for another customs declaration.

Very satisfied

2 January 2026
Rated 5 out of 5 stars

Keep going, we need you!

Two fellow Guzzi restorers recommended Guzibits to help me with my restoration project.
I was dreading having to order things from the continent, so a UK based outlet that is prepared to source as many older parts as possible is a godsend.
It's early in my restoration project, so have only ordered a couple of times. I found the process of looking up the parts using the original Guzzi numbers and placing an order very straightforward. If I couldn't find something in stock, a phone call to a helpful human was just as straight forward.
As for prompt delivery, I don't think I've seen anything better.

19 January 2026
Rated 5 out of 5 stars

Mistral two into one exhaust pipes.

Brilliant bit of kit, two into one exhaust, mistral pipes. Fitted perfectly, half the weight of the original through box. Only suggestion would be to sell the small oxygen sensor socket. I have fitted the oval gpr silencer system which mates up to the piping. Thank you.

16 January 2026
Rated 1 out of 5 stars

Worst Web site ever

Worst Web site ever. After a purchase, no information mail have been sent regarding order, even after giving order you can see any information about the order on Web site in your account. That is frustrating. What is more i have wrote a couple of e-mail regarding the issue but i have recieved none. Anyway my goods have arrived but was stressfull.

14 January 2026
Rated 5 out of 5 stars

Great to deal with

I have used Gutsibits often for new and used parts. Prices are always competitive and they are so helpful and knowledgeable.

13 January 2026
Rated 5 out of 5 stars

Visiting the store was a great…

Visiting the store was a great experience due to the outstanding service and expert knowledge. The parts are reasonably priced. Ordering by mail was seamless, with the items arriving securely. The service consistently impresses me.

16 December 2025
Unprompted review
Rated 4 out of 5 stars

Jo answered my questions very promptly…

Jo answered my questions very promptly and I was able to place and pay for the order very easily. the only slight disappointment was that the parts I ordered had to be supplied from Ital (Brembo) and as I live in Italy it would have been great if they could have been sent to me directly, however Jo said that they had to go via the UK.

25 November 2025

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