Pro: all was booked , all the places for the nights were great. Places of interest were well identified/marked. 24/7 assistance was working when required sometimes. Con: Getting the car was hec... See more
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Company details
- Travel Agency
- Online Marketplace
- Sightseeing Tour Agency
- Tour Agency
- Tourist Information Center
- Travel Aggregator
Written by the company
Guide to Iceland is Iceland’s leading travel agency and the nation’s #1 travel marketplace. Plan your trip with ease and discover the largest selection of tours and vacation packages, book hotels and cars at the best prices, and get expert tips directly from locals. From hidden gems and authentic reviews to cultural guides, videos, and music, we connect you to the real Iceland. With everything in one place, we make your Iceland adventure simple, but unforgettable.
Contact info
Lækjargata 2, 101, Reykjavík, Iceland
- +3545197999
- info@guidetoiceland.is
- guidetoiceland.is
Asks customers to review
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Replied to 20% of negative reviews
Typically replies within 1 week
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Convenience in booking
It's just one place to book everything. Email communication was responsive to changes that we have to make.
Mom and daughter trip
I did a trip with my nine year-old daughter, and I wouldn’t have felt as comfortable without Guide to Iceland by my side. The 24 hour. Customer support is absolutely clutch, the organization of the trip was great, the hotel accommodations were exactly as described. Highly recommend!
not all of the VIP partners honored any…
not all of the VIP partners honored any discounts. Make sure your list is up to date and what specifically the deal is rather than a vague "deals and discounts offered"
Great option to book your trip to Iceland
From the moment we started the booking process, everything was very easy, their response time via email was really quick. And we always had all our questions answered very clearly.
What an amazing experience!
What an amazing experience! We were limited with our time in Iceland but the Guide to Iceland team helped us make the most of the time we had. Coordinating our events to the communication was simple. I reached out several times with questions and they were extremely prompt….usually within an hour. The transportation provided was exceptional as well as consistently on time. When we go back, I would absolutely use Guide to Iceland to help coordinate our trips.
Excellent customer service
Excellent customer service. I had mutiple requests to make changes to my itinerary. I got prompt and courteous resonses with no issues.
Basically okay
Basically okay, 'The Garage' is recommendable,the spas as well,consumer prices are enormous,the puffins remain your and our secret..
Great Experience and Highly Recommend
We did an 8 day plan with Guide to Iceland travelling the whole Ring Road and staying at a different hotel each night. The itinerary supplied was spot on with clear guidance and instructions for the whole trip. Car Hire, Hotels, Experiences etc all went without any hitches. Would highly recommend Guide to Iceland to anyone. We had an amazing holiday and if we go back, which we 100% will, we will definitely use Guide to Iceland again.
The trip exceeded expectations
The trip exceeded expectations. We were able to see numerous waterfalls, a lava cave tour, the ferry across to the Westfjords was a perfect day of 'rest' and traveling at the same time. The hostels for the most part were all clean and well laid out. Every breakfast that was provided was fresh and delicious. We chose to hike a lot (many miles each day) however, we knew there were options to join tours if we wanted to. It was a perfect mix of secluded hikes and coming back to a small town each night for a different adventure.
Avoid recommending hotels that are far…
Avoid recommending hotels that are far from downtown. Got trouble at Oddsson hotel with the door
It is a guide but you still need to prepare your trip and double check the info the day before
Pro: all was booked , all the places for the nights were great. Places of interest were well identified/marked. 24/7 assistance was working when required sometimes.
Con: Getting the car was hectic and time consuming at 1 am (45 min waiting for a contact, then cannot find our booking).
14 days too short/quick, would have liked an option to extend by 2-3 days in a couple of places.
Mileage between places of interest underestimated (had to correct with google map) meaning more time required to travel.
Book it!…
We were very satisfied with the results of our trip. The planning was smooth and communication was wonderful. Agents dealt with all of my questions efficiently. We had no problems throughout the 14 day trip.
Incredible Icelandic adventure!
Iceland is an amazing trip and your suggestions of places to see were wonderful. We had a few snafu’s but some of them seem to be due to our booking so far ahead of time that the event places had changed things and only one of our accommodations area did we have a hard time getting into but we were able to contact you guys and it was taken care of quickly.
False advertisement
The routes were inaccurate, the hotels bookings were not what was promised and no changes were allowed even 7 days in advanced,
Got the the best photographic sites…
Got the the best photographic sites that I expected and got great photographic advice to get the best images!
Excellent and reponsive communication…
Excellent and reponsive communication with Guide to Iceland staff
Everything was taken care of
Everything was taken care of in terms of the car, the hotels, and especially the mobile wifi that was critical for navigating during driving. I would do another trip!
I loved the entire trip
I loved the entire trip, only did not like one hotel as it was not at pictured but we only slept there so whatever
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