Guernsey Flowers Reviews 

410
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 171 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning presentation, incredible fragrance, and remarkable longevity of the fresh flowers. Consumers note that orders consistently arrive promptly on the requested dates, securely packaged to prevent any damage during transit. Buyers often highlight the reliable service and state that these gorgeous floral arrangements make wonderful gifts for special occasions. Some reviewers were not happy with delivery delays that occasionally caused packages to arrive late or get lost in the post. A few consumers also mentioned receiving items in poor condition or experiencing issues with incorrect colors and damaged stems.

What people talk about most

Product

Users describe positive interactions with product, highlighting fresh and long-lasting blooms with amazing... See more

Quality

Consumers find quality to be positive, frequently describing the arrangements as fresh, fragrant, and... See more

Delivery service

Customers report widespread satisfaction with the delivery service, noting that packages frequently arrive... See more

Order

Clients share positive opinions on order experiences, noting that the ordering process is smooth and easy.... See more

Service

Customers consistently note positive experiences with service, describing it as efficient, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The flowers were bought as a surprise to brighten up my 87yr old aunt's day. They arrived well packed, no damage to the flowers and full of colour, but more than that freesias have a special meaning... See more

Rated 5 out of 5 stars

Cannot praise this company enough. When I ordered I incorrectly put my own address as the recipient! Had a massive panic and emailed them immediately. Within the day they had responded and corrected... See more

Rated 5 out of 5 stars

The gorgeous freesias arrived on time, fresh as a daisy and smelling divine. Our friend, recovering from surgery, was over the moon and they lifted her spirits immensely. The photo she sent us of... See more

Rated 5 out of 5 stars

I ordered some freesia’s for my mum’s wake as she had freesias in her wedding bouquet 65 years ago and went on honeymoon to Guernsey, so it seemed very fitting to order them from Guernsey Flowers. The... See more


Company details

  1. Flower Delivery

Written by the company

A boutique, family-owned florist, providing hand-tied bouquets and freesias to the UK and Channel Islands for over twenty years.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

410 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(410)

171 reviews in the last 12 months

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Rated 5 out of 5 stars

50 Stunning Beautiful Freesias - Such a treat!

I ordered 50 freesia stems as a surprise pick me up for my Aunt - who had just lost her husband. I asked for next day delivery - from Guernsey to Warwickshire (England) - and sure enough, the most stunning vibrant display arrived on her doorstep. I could not have asked for a more efficient service and beautiful gift. I was shown a photo of them - they looked amazing, fresh and you could just smell the fragrance (but I'm sorry, I can't post the photo as it includes too many faces. But what a treat. I have used this company for many years - and one can always rely on top quality here

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous fragrant fressias

I chose freesias to send to my sister because she loves the fragrance and she was delighted with them. They have flowered for ages and the stems are long so easy to arrange in a vase.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely beautiful flowers

Absolutely beautiful flowers. I sent them to my Mum for Mothering Sunday and they still going strong. Would thoroughly recommend Guernsey Flowers as they never disappoint!

30 March 2026
Unprompted review
Rated 5 out of 5 stars

All recipients of the flowers I…

All recipients of the flowers I purchased were very happt with the choices I made regarding the bouquets.
Compliments to all who grew, sorted and dispatched the flowers.
My family and friends had brightness in their lives in winter and all were delighted.
Thank you for all 5 different displays.
Perfect
Dorothy Prowse

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful Flowers

I’ve used this company three times recently having coming across their website. Every delivery has been perfect and the flowers are of outstanding quality. Definitely my go to florist for the foreseeable future!

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Flowers for Mother's Day…

I ordered flowers for Mother's Day which arrived on the requested day. Mum was delighted by the mix of colours, and by the scent. The flowers perked up quickly after their journey and lasted for about a week. Would definitely order again.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful Freesias

Ordered a bunch of Freesias for my wife. They arrived very promptly, and were well packaged, including the extra vase I had ordered. The flowers themselves were beautiful, and the heavenly scent lasted for well over a week. Will definitely order more at some point.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful personal service

I made a mistake when ordering and sent the flowers to the wrong address! Guernsey Flowers emailed immediately and offered to send the flowers again - to the right address- free of charge!
Wonderful flowers, great company and superb service. Highly recommend.

24 March 2026
Unprompted review
Rated 1 out of 5 stars

No flowers for Mothers Day 2026

Ordered flowers on Friday 13th March, with guaranteed DPD delivery selected for Sunday 15th March (Mothers Day).
The tracking failed to update, to show despatch (on the Shop app) and no flowers were delivered (either on Mothers Day or the subsequent 7 days).
After 3 unanswered emails (on Mothers Day evening, the following day and the next day) I contacted my bank and disputed the payment.
Finally on Sunday 22nd, after leaving a one star review, I received an apologetic email blaming a technical fault, which meant their “florists” failed to receive the order.
Sadly their offer of a replacement bouquet is too little, too late, as I’ve received my refund from the bank and will never order with them again.
It’s not difficult to sell flowers online, but if you do and fail to deliver, you deserve to be called out for it.
Looking at other recent reviews, it seems that one review in 5 appears to be regarding non delivery.
Further enquiries have uncovered that Guernsey Flowers By Post are using a commercial florist (Occasion Flowers Wholesale in Smethwick, Birmingham) to fulfil their online orders.
This company also fulfills Deliveroo orders as well as selling directly online.
Please be aware of this, if considering ordering, as the flowers are being despatched under “drop-shipping” model, which explains why there isn’t a commercial address or telephone number listed for the company.
Guernsey Flowers By Post doesn’t appear to be a UK limited company, nor does it appear to be despatching the flowers themselves; this explains the delay in progressing the order or addressing the non-delivery.
All the above is a truthful and honest review of a really poor experience.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing flowers

Ordered my wife some beautiful fuchsia’s for Mother’s Day. Came safely boxed and have opened up magnificently over the last few days.
Almost a week and still look amazing.
Would highly recommend these guys to anyone.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

THE FLOWERS ARE ALWAYS FRESH & IN BUD.

Teresa was Thrilled to bits with the Freesias, Truffles & lovely vase. They are well protected in the packaging. They Always arrive when requested. The Flowers are Always Fresh & in bud so they last longer.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful

Arrived when asked and within a couple of days the blooms had opened and were a wonderful display.
Ordered for Mothers Day and she was delighted 😁
Thank you

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing product and quality

Amazing, 1st class service. Flowers were delivered next day. They were so fresh that a week later there are still buds to bloom. They are absolutely stunning and not only do I highly recommend using them I will definitely be purchasing from them again.

13 March 2026
Unprompted review
Rated 1 out of 5 stars

Ordered some flowers for Mother's Day…

Ordered some flowers for Mother's Day to Guernsey, never recieved any flowers, its been 5 days now and I've emailed multiple times with no response

really dissapointed, would reccomend not using this company as the customer service is shocking, they don't even have a number you can call either

15 March 2026
Unprompted review

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