We switched from Hello Fresh to Grubby about a year ago as we found the HF vegetarian options to be really lacking. With Grubby, there's an amazing variety of tasty, filling and easy to make meals tha... See more
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Vegan recipe kits. All flavour. No faff.
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United Kingdom
- help@grubby.co.uk
- grubby.co.uk
Replied to 80% of negative reviews
Typically replies within 1 week
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Grubby meals - amazing but delivery is atrocious.
I love Grubby meals. I love the ethics, and almost without exception, the recipes have been easy to make and extremely tasty, and the portions are generous. There really is so much to love. The few times I've not enjoyed a meal so much, that's been just down to personal taste. There have been a couple of times where products have been missing, or not as fresh as they should be and one occasion when an item was well past its 'use by' date. However, each time, this has been sorted quickly and politely. Now, though, Grubby have switched in my local area to using a different delivery company (H!VED). Out of four deliveries, one didn't turn up at all (apparently (damaged 'in transit'), another only narrowly missed being left outside my front door rather than in the designated 'safe space' because I got home just in time to intervene, and now the latest delivery - due today - apparently won't arrive until tomorrow. I have little faith that it will turn up but hopefully I'm wrong.
It doesn't matter how delicious the food is, or how helpful customer services are, if the deliveries themselves are unreliable (and with a 50% failure rate they are definitely unreliable), then there is a serious problem.

Reply from Grubby
They meet my needs so well
They meet my needs so well. I am vegan, previously animal welfare and climate change enthusiast and activist. I resent time spent in the kitchen so Grubby sends me vegan, health conscious, climate friendly well balanced meals. I can't lose! They also use local produce as well and are constantly innovating with available appropriate information. They are generous, totally in love with their work and customer service is the best I have known. I am totally confident that I am eating health giving vitals, ethically and morally correct with none of the anxieties over animals and climate and so much time saved (and washing up and cleaning the kitchen), 7 minutes or so and I am done. Reliable, trustworthy, caring. These frozen ready to eat meals are truelly a God-Send for me and I thank all this wonderful team of people.
as their

Reply from Grubby
Misleading
Misleading, hiding suggars from the website but when you receive the meals, you clearly see they have around 10grams of suggar...
Initially I believed them that it was "the website, not pulling the info" but seeing they still haven't changed it after I brought to their attention, I suspect this was misleading info not error.
I tried some of the meals. Not tasty at all...I can't believe they are selling this...but, maybe I'm used with other things, I understand taste might be different for people.
Portion are tiny, much smaller than any supermarket ready meal.

Reply from Grubby
My order was damaged and cancelled by…
My order was damaged and cancelled by the delivery company. I contacted Grubby for support and received an automated apology a day later with the wrong information. I asked a follow up question, and it’s been days but had no response from them.

Reply from Grubby
Beautiful tasty food and good portions
Beautiful tasty food and good portions. I have never missed having meat and this has helped me on my vegan journey
Shame the smallest portions are for 2 people. That should definitely be reviewed

Reply from Grubby
Grubby boxes FTW!
Delighted with every recipe we’ve had from this wonderful company. My 10 year old and I have finally started enjoying cooking, and we’re making lovely memories together as well as meals 🥰
Thank you, Grubby!
PS. The chocolate brownies are the most exquisite thing we’ve ever tasted 😂

Reply from Grubby
Brilliant meals
Brilliant meals, amazing selection, always tasty.
Wish the price was a little lower but price does make sense.
Wish there was a one off order box option even if you had to schedule it a week ahead.
The meals are delicious
The meals are delicious. We have been using Grubby for 4 weeks now and have loved every meal. We also purchased the vegan brownies as extras which were such a treat! The recipes are easy to follow and contents is packaged very well which makes finding the ingredients easy.
I really love Grubbys recipes but improvements are needed.
I really love Grubbys recipes, they are different from many other recipe boxes. I have just bought their cookbook because I love the recipes. Unfortunately there is always a problem with some of the produce each week, usually it's food past it's best and unusable. Each box always arrives damaged, not Grubbys fault I know. Also there isn't a spice rating for each recipe so sadly if you don't like hot food you either have to try it and see or avoid all recipes that might be spicy. This is the second time I've tried Grubby boxes for a month and it's still the same problems I had last year. Not ideal.
However, the customer service is always pretty good and everyone is very friendly.

Reply from Grubby
Amazing Quality
Every meal we’ve had has been restaurant quality. Everything comes ready it its own paper bag and the quality of ingredients is great.
Biggest portions of any meal box
If you want to eat more veg this is the box for you. The portions are very generous and filling. Every meal is colourful and the flavours and textures are very well thought out. I don’t usually eat processed vegetarian meat alternatives, however I did try some during my subscription and was really pleased to find the “sausages” were excellent.
Amazing food
Amazing food, super fresh ingredients, and incredibly easy recipes. I love that Grubby is 100% vegan — every meal has been full of flavour and really satisfying. Couldn’t recommend them enough!
Really enjoying these nutritious meals
Really enjoying these nutritious meals, full of flavour and so useful to have a nutritional breakdown, as I'm keen to increase my protein levels now I'm entering my mature years !
Really delicious plant based ready…
Really delicious plant based ready meals! Easy to order, great service!
Tasty and satisfying!
New to Grubby and enjoying taking advantage of their introductory offer of 25% off our first 4 boxes. The portion sizes are generous and extremely tasty. Would definitely recommend!
Everything went wrong
Everything went wrong. The freezer pouches burst making everything wet & defrosted. Recipes are illegible, food spoilt, box crushed. Put a complaint in on Thursday, it's now Sunday and heard nothing!
Love the recipes but it’s expensive and…
Love the recipes they have improved greatly over time but it’s expensive and on occasions the food is damaged in transit or doesn’t last as long as it should
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