What a terrible experience! Misleading maturity dates on investment products. Groundfloor holds your principle for years past the advertised "maturity date" for LRO investments, so consider yourself w... See more
Company replied
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Groundfloor Lending ripped me off on repayment from one of their bad loans (see attached). They falsely rate their loans to investors and then take no responsibility when their clients default. A 7-ye... See more
Company replied
I’ve been waiting since April 2022 for 4 years for $60 in interest. Foreclosure supposedly happened 2 years ago and now it’s a short sale. This company is a joke of epic proportions
Company replied
This company seems to be a scam now by providing misleading descriptions of the loans. Basically 90% of the loans can not be paid as scheduled, and more than 1/3 or even more loans will be default... See more
Company replied
Company details
- Property Investment
- Alternative Financial Service
- Financial Consultant
- Investment Company
- Investment Service
- Non-Bank Financial Service
Written by the company
At Groundfloor, we believe investing should be open to everyone, not just the wealthy or well-connected. Since 2013, we’ve been helping everyday people put their money to work through short-term, real estate-backed investments that typically deliver around 10% annualized returns. We were the first company qualified by the SEC to offer direct real estate debt investments to both accredited and non-accredited investors. That means whether you are just starting out or have years of experience, you can invest with the same transparency and control. So far, more than 270,000 people have joined us, funding thousands of renovation and construction projects across the country. Along the way, we’ve been honored with awards like the Forbes Fintech 50 and a spot on the Inc. 5000 list six years in a row. Our mission is simple: remove barriers, create opportunity, and help you build wealth on your own terms.
Contact info
United States
- support@groundfloor.us
- groundfloor.com
1.9
Poor
403 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 92% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wish I had invested more to begin with!
I invested a small amount to test out Groundfloor and wish I had started with more! I was paid back early and at the promised return rate.
7 September 2022
I love investing through Groundfloor.
7 September 2022
Great experience with groundfloor
7 September 2022
Experience has been good
Experience has been good. The LROs have performed as expected. Website is well-organized and it was easy to get started.
7 September 2022
I’ve been a customer of Groundfloor for…
I’ve been a customer of Groundfloor for years…just started with their app and love it. In my book, they are a great company that look after their investors.
Ron
7 September 2022
A great alternative to stocks
7 September 2022
Transparent and easy to use
7 September 2022
Satisfied User
Been on GF for about 3 years. It has been great. Easy to use, low minimums, great returns. I believe it is a great tool for new/younger investors to try out real estate investing with minimal (not zero) risk.
7 September 2022
Opportunity
In a world where there is little opportunity to make a decent return on your money groundfloor is like a shining light beckoning to us as one of the few places to make a good return on our money.
7 September 2022
Great Customer Support
Great Customer Support
Every time I have contacted Groundfloor I have been impressed with both the response, and the response time to my concerns. I have been very happy with my association with them. Of course the financial side of it is second to none.
7 September 2022
I would like to see more/timely actions…
I would like to see more/timely actions against borrowers who have consistently missed not only original note due dates but fail to meet very generous extended dates. Also, tired of seeing the delay tactic of "refinance in progress" for months on end.
7 September 2022
Ground floor is extremely easy to…
Ground floor is extremely easy to maneuver as well as providing information readily available on the activity of the account,the properties, cash on hand as well as stock.
7 September 2022
Wonderful site
The site is simple and easy to use. The property information pages are informative and useful. The transactions are quick and easy.
7 September 2022
Great platform and excellent returns
7 September 2022
Big fan
Big fan! For risk tolerant folks looking for great returns, it's awesome. Mixing LROs, Notes (and Stairs) has worked out really well for me. Great customer service when you need it too. Highly recommended!!
7 September 2022
Excellent website
Excellent website! Easy navigation and great investment option available with white glove service!
7 September 2022
Ground floor is a great platform
Ground floor is a great platform. I have had great success with diversification across markets and ratings. The easy to use platform can be set to do automated investments.
6 September 2022
I love the investment options
I love the investment options! Great way to earn high interest opportunities. They always respond to questions in a timely matter.
6 September 2022
Simple to use evaluate loans
I've enjoyed using Groundfloor for a little over a year now. Very simple to evaluate loans based on the Scoring system.
6 September 2022
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