I ordered a men’s grooming kit for my husband (didn’t even know there was a women’s version) they sent me the women’s one by accident and told me the only difference between the two kits was clipper... See more
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I upgraded from version 2.0 to 3.0
I upgraded from version 2.0 to 3.0, and as before, everything has stepped up a notch. I love the magnetic blade because it enhances portability, ease of use, and blade cleaning. Highly recommended.
Unit will eventually stop charging up
Unit will eventually stop charging up. Avoid this company.
Daylight robbery
Daylight robbery.
Ordered on the 14th February 2026 sent me the replacement blade a month later with no free promotion lubricating oil as promised that was automatically added onto the order. They told me I had not paid for the oil that is why they did not send it? Why would I pay for a free oil? The order would not have successfully gone through at the checkout if I had needed to pay. They then ignored me for two months on email. After I threatened with legal action they responded to then be told my account was closed. What has that got to do with my free product. I received half of the order my account was active when the order was placed so that is irrelevant. They then went on to admit they had not sent me the oil and they would open a ticket and resolve this by either refund or sending me the item out. I said just refund me at this point I am not interested in an explanation or a resolution when I’ve been waiting three months. They emailed me saying I had not responded to them and if I don’t respond within 24 hours my ticket would be closed. I emailed them back with screenshots of my responses and demanded they keep the ticket open as I clearly have communicated back. They then email me saying the ticket is closed and marked as RESOLVED due to no response. I sent them the screenshots of me responding. I responded Everytime. They are liers and come up with different excuses. I have had to ask for a dispute chargeback with the bank which groom here will now try to argue that they resolved this with me knowing full well they didn’t. I have all proof on emails. And I still want my money BACK !!!!!
I am more than happy with the trimpod…
I am more than happy with the trimpod it's easy to use very comfortable to hold the service provided is excellent from ordering to delivery i would definitely recommend this product and the company 5 star service
Go elsewhere - this company will spam you constantly and won't stop
I was initially happy with my shaver but the company has started inexplicably to spam customers who leave reviews and cannot or will not stop sending emails requesting reviews after you leave a review. Quite honestly it has now crossed the line into harassment. I'm cancelling my subscription and will find another product, it isnt worth it.
Falsely advertise free gifts that are…
Falsely advertise free gifts that are actually part of the set even though the orders show them as separate items. Also they sign you up to a subscription service without you knowledge.
The shaver is no where near as good as the videos and pics show.
Be very careful.
Avoid - Absolute Rubbish
Doesn't give a smooth shave as advertised, the delicate/sensitive tool cuts your skin. They also set up a subscription, take the money and then email you to let you know you have a subscription.
Trim Pod 3.0 - good product
Product is good, working well. It was I was looking for. However the company itself has its issues on taking advantage of customers’ trust. Keep a close eye to extra odd order confirmations and their charge!
DO NOT BUY!!
DO NOT BUY!!
Nothing like advertised, you have to repeatedly go over and over hair for it to be removed and then its still missed some. Its cut all under my arms, will definitely not be using it on my b*tt hole. Safe my backside!!
Customer Service is shocking.
Please don't even think about buying this groomer!!
It’s a great way to be hair free
It’s a great way to be hair free
I’ve always waxed. Now it’s so convenient to pick up and use. Recharging lasts ages too.
Not impressed
Not impressed, it doesn’t cut very well with any of the attachments. They also signed me up to a blade and oil subscription, which I specifically did not sign up for when ordering. I cancelled it as soon as I realised but they still sent the first subscription order and charged me for it.
After a month still waiting for a…
After a month still waiting for a product was contacted quickly by customer services and promised a replacement would be sent yet nothing now received email saying, your case is resolved so closing the ticket SCAM COMPANY AVOID AT ALL COSTS
SCAMMERS
SCAM SCAM ALERT. I’ve reported this company. False unauthorised subscription, no response to complaints a TOTAL SCAM AND FRAUDULENT COMPANY DO NOT PURCHASE
Great buy having not used this type of…
Great buy having not used this type of razor before I’ve been used to using a wet shave for years , now have practically given up on my other razors, very smooth to the skin and no need to use excessive pressure .
I have been using groom for a great…
I have been using groom for a great length of time and it his a game changer i now don't chave in water I do my head and face all at once would highly recommend this.
Absolutely love this shaver
Absolutely love this shaver, so easy to use and cuts well. Great customer service also. I would certainly recommend
Unwanted subscription of £20
Product is average at best - takes longer than advertised to arrive.
they also tie you into a subscription I had no idea I was in.
they make it as difficult as possible to get out of.
I would not use this company or their service.
Arrived within 24hrs and packaged well
Arrived within 24hrs and packaged well. It automatically subscribed me to a subscription but I cancelled that and was straight forward
All from China says 4 days for delivery…
All from China says 4 days for delivery takes 3 weeks such a scam
Great Shaving Experience
Great Shaving Experience, even better with the Pre Shave Lubricating oil.
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