I won't be buying my groceries online from Asda again. I had a problem last time and Customer Service (i.e the Call Centre) was abysmal.No help at all. I'm not going to waste time telling them what w... See more
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Very disappointing, wouldn't recommend. I ordered well before Christmas to then receive an email delivery would be after Christmas. I accepted that albeit an inconvenience. It was expected yester... See more
Company replied
Lovely, delicious products, that I'm thoroughly enjoying eating here, thanks. However, when the order arrived the driver told me the original box it had been sent in had fallen apart, so they'd had to... See more
I haven't received the order yet, I placed it 2 weeks back and there is no sign of delivery. And they are also not ready to refund the amount. Customer service is terrible they don't reply you at all,... See more
Company details
Information provided by various external sources
Grocery Online is a subsidiary of a major food distribution company based in the UK, offering over thousands of grocery products at low prices. From fresh fruits and vegetables, rice and pulses, spices and seasonings to packaged products, beverages.
Contact info
Unit 9, Aerodrome Way, Aerodrome Industrial Estate, TW59QB, Hounslow, United Kingdom
- +442078711301
- hello@groceryonline.co.uk
- groceryonline.co.uk
1.9
Poor
161 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick & hassle free delivery
Excellent packaging along with free & quick delivery. Good range of products. Very happy.
16 November 2020
Timely delivery
Timely delivery. Excellent product. Easy order placing. Small Surprise packets unexpected. Happy to know about this online website. Highly recommended.
16 November 2020
Nicely packed
Nicely packed. Lot of varieties. Fast delivery. Quality of some of the vegetables could have been better. But overall nice.
7 November 2020
I ordered for the first time
I ordered for the first time. Good service prompt delivery.
7 November 2020
Very quick delivery and green veggies…
Very quick delivery and green veggies was really fresh and the frozen and chiller items were nicely packed with ice bag packaging.
Thanks and will order definitely in future and already started recommending others.
26 October 2020
Good service and price..
24 October 2020
Great shopping experience
Great shopping experience. 5 on 5. Definately going to recommend to friends.
20 October 2020
Great service
Very good, packaged arrived perfect and gave me extra sweets and a discount, packaging was excellent.
19 October 2020
Ordered the goods
Ordered the goods, simple straight forward process, goods arrived on time and in good condition.
12 October 2020
Excellent Service from Grocery Online.
10 October 2020
We were very pleased with the service
We were very pleased with the service, received what we ordered with in the time frame , packing was well organised. The vegetables were fresh except Ginger which had gone soft.
Your website and online order system is good.
please keep this up/
10 October 2020
Excelente packaging & Delivery.
Excelente Packaging & Fast delivery! Would buy again.
3 October 2020
Unprompted review
Fast delivery
I have bought for the first time . The packaging was very good and also I received it very quickly . Will buy again! Thanks
30 September 2020
Unprompted review
quick delivery
good packing
even frozen food came in well condition
22 September 2020
Unprompted review
Quick delivery
Quick delivery. Good condition. Items had good useby date as well.
22 September 2020
Unprompted review
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