Lovely quality and NOT made in China - hurrah!! Proper returns policy and return address. Fast delivery, accurate sizing, light and slimline whilst still supportive. Great bounce in the heel prote... See more

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Grisport produced its first pair of walking boots in 1977, at the foot of the Dolomites in Italy – a region known for rugged landscapes, demanding trails and a deep heritage of craftsmanship. Since then, Grisport has grown into one of Europe’s leading outdoor footwear manufacturers, producing over 20,000 pairs of boots every day and offering more than 5,000 product models across its range. Built on a commitment to comfort, durability and performance, Grisport boots are designed for people who spend time outdoors – whether you’re heading out for a weekend walk, tackling tough hill routes, or simply looking for reliable everyday footwear that can handle the British weather. Our product collections include a wide variety of styles, from lightweight walkers to hard-wearing leather boots, with many designs featuring key technologies such as waterproof membranes, supportive footbeds and high-traction outsoles. Sustainability is also important to us. Grisport’s main factory in Italy is one of the greenest in Europe, running almost entirely on solar energy, helping reduce environmental impact while maintaining the high standards our customers expect. This Trustpilot page relates to the official UK consumer website only, where customers can shop the widest selection of Grisport products and receive dedicated UK service and support. We truly value every review and use customer feedback to help us continually improve our products and shopping experience.
Contact info
Lunar House, NE23 1WQ, Cramlington, Northumberland, United Kingdom
- 01670 713344
- cs@grisport.co.uk
- grisport.co.uk
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Replied to 57% of negative reviews
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Lady Trivor boots (wide fit)
I bought Lady Trivor boots. I was delighted to find, at last, that Grisport offered womens' lightweight boots in a wide fit. My family and I have been buying boots and shoes from Grisport for many years because they are so comfortable, long lasting and great value. My only criticism is that the laces are much thinner than usual, and actually too short when threaded through all the eyelets. More like standard shoe laces.
Ordered a pair of ladies walking boots…
Ordered a pair of ladies walking boots on line. I've had many pairs of grisport over the years so knew what I wanted.
Easy to use website, great choices. Fast delivery. Worn my new boots today did a 5 mile walk so comfy and nice to look at as well
Grisport Legacy Brown Shoes.
Have used this company before online and buying in store. I can honestly say I am really impressed by the range of products for us from walking/hiking to casual wear.
I find them a good fit and lightweight. The quality of the leather uppers are very soft making them ideal to wear and no sore feet after a long day's walking.
The delivery service is excellent. Always delivered within 48hrs by courier.
Many thanks for another great product.
The shoes were delivered quickly ( 3…
The shoes were delivered quickly ( 3 days ). I look the shoes and they’re very comfortable. The free socks and towel are very welcome
Just received my first pair of walking…
Just received my first pair of walking shoes. Walking around the house to try them out. Comfortable straight out of the box I would recommend this company as the process was effortless and with a free pair of Merino socks as a bonus.
My husband now has 3 pairs of Grisport…
My husband now has 3 pairs of Grisport shoes and we have both just purchased a pair of walking shoes. Their shoes are excellent quality, never need ‘wearing in’ and are comfortable from day one. Highly recommend. Ordering and delivery both quick and easy.
After having a replacement knee i…
After having a replacement knee i suffered some nerves damage resulting in an uncomfortable foot.
The fit of the boots is so well made i find them really comfortable and can walk my dog much further then expected, thank you
Good quality Anti-Shock Innersoles
Having purchased & been very satisfied Grisport hiking boots I thought I would try out their Anti-Shock innersoles & after my walk yesterday I am so glad I did. Complete comfort from start to finish! Delivery was efficient via Royal Mail & for the quality of the product very good value. Will certainly buy these & their boots again.
Walking boots
Great customer service and fast delivery. The walking boots are the most comfortable I have ever had. Would highly recommend.
Received within 24 hours one pair of…
Received within 24 hours one pair of beautiful looking and extremely comfortable walking boots. Definitely a good investment.
I am on my third pair of walking boots…
I am on my third pair of walking boots from Grisport. Each pair has been comfortable from the get go and not once have I had a leak, despite them not being Gore-tex.
I have recently had to return my latest pair due to a fault. The return was easy and they have refunded the purchase price without any fuss. Great service.
As a result, I have purchased another pair, which arrived within 24 hours.
I really cannot recommend Grisport highly enough.
Grisport walking boots
I had my previous Grisport walking boots for years, they probably would have lasted another couple of years but I fancied some new ones. Same great quality, comfortable, and lightweight. Very happy with my purchase and would recommend 🙂
Bought some walking boots Reflex blue…
Bought some walking boots Reflex blue they are really nice comfy boots probably the best I have had they are so light and fit well these will now be my go to walking boots, free delivery and free exchange if you don't like the fit but I find them true to size
Not very good boots
I didn't purchase directly from Grisport but through Charles Clinkard but they are Grisport Boots so want to warn people to buy other boots.
I purchased Grisport Glide ladies leather waterproof walking boots in December 2020. By August 2023, I had to request a replacement due to a fault developing at the front, which led to water ingress. Unfortunately, the replacement pair developed the same issue, which I reported in March 2023.
The response I received from Charles Clinkard suggested that footwear will naturally experience wear and tear over time, and that the replacement pair had provided a reasonable lifespan. While I understand normal wear and tear, I remain concerned about the durability in this case, especially as the boots were only worn occasionally, typically at weekends and not every weekend.
Having previously owned a pair of Brasher leather walking boots that lasted over 10 years, my expectations for durability were understandably higher. In comparison, the repeated failure of a core functional feature—waterproofing—is disappointing and raises questions about the long-term reliability of this product.

Reply from Grisport UK
Sent my order to a completely different…
Sent my order to a completely different part of the country and refused to replace, retrieve or refund it

Reply from Grisport UK
still waiting for return to be processed.
Bought hiking boots, same size as other boots from grisport, too small. Returned them, almost a week ago. Heard nothing, called today, was told they get hundreds of returns and it would take up to 14 days for them to process my return. Then the guy put the phone down on me. Not happy. Make shoes the right size and you'll get fewer returns.

Reply from Grisport UK
Appalling customer service
I honestly don’t know where to begin. If you expect even a basic level of respect and support after making a purchase, I would strongly suggest avoiding Grisport. A very disappointing experience from start to finish and I never even received my order!
A great purchase
After having different walking boots I am so pleased that I purshased a pair of Grisport Reflex Walking Boots. From the first time of wearing them they were super comfortable which remains the case four months after then with the expectation that will happen for a long while.
Really comfortable
Really comfortable, warm, waterproof shoes. Good quality laces you don’t need to double knot. Feel light weight. Great for dog walking.
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