Grippy Tyres Reviews 

545
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Got a puncture in Kensington. Rang and answered straight away. Guy turned up within 45 minutes and put new on there and then Very efficient and all considered - especially where we was - did a g... See more

Rated 5 out of 5 stars

Wide choice of tyres at really good prices- half that of my local main agent garage. Very easy to make informed choice- even down to matching tread patterns. Fitted when it suits you by a very i... See more

Rated 5 out of 5 stars

I needed a new tyre quick as mine had worn out beyond repair. They were able toa ttend 2 days faster than any other similar service, communication was prompt, and the chap who actually came to fit the... See more

Rated 5 out of 5 stars

things went wrong due to a stuck locking wheel nut that refused to come off despite the heroic efforts of Peter and his immaculate VW Betty which the Main Ford agent had to remove. Unfortuneately this... See more

Company details

  1. Tire Shop

Information provided by various external sources

Grippy Tyres are dedicated to delivering good old-fashioned mobile tyre fitting service at home, work and play. Covering an increasing area of the UK are our fleet of brand new vans and carefully selected, local fitting partners with the latest tyre fitting equipment and fully trained mobile tyre fitters at your service. Grippy's friendly mobile fitting teams will fit your tyres whenever and wherever you want, leaving you free to get on with your day!


Contact info

5.0

Excellent

TrustScore 5 out of 5

545 reviews

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5.0

All reviews

(545)

1 review in the last 12 months

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Rated 3 out of 5 stars

Good service but let down by time slot changes

Great idea and overall excellent service once the Tyre fitter arrived but was let down over the weekend due to three changes in the time slot originally arranged via web site .
Slightly bad luck as we have been enjoying a heat wave so not being able to get out while awaiting fitters arrival only compounded the situation. But other than this they have competitive prices and good service will definitely use Grippy again !

11 July 2013
Unprompted review
Grippy Tyres logo

Reply from Grippy Tyres

Mr Lee-Gibbons,

Unfortunately the high volumes of traffic on the roads at the weekend played a large part in the appointment changes for which we do sincerely apologise. The traffic caused numerous delays and as we did not want to arrive at an unreasonable hour we had to change some of our appointments.

Please accept our sincere apologies for this and we look forward to being of service in the future.

Kind Regards,
Grippy.co.uk

Rated 5 out of 5 stars

Best for tyres

I will definitely use Grippy again the next time I need tyres.From ordering to fitting everything was handled professionally and the price was the best I could find on line.
Well done Grippy .

11 July 2013
Unprompted review
Rated 5 out of 5 stars

At last a company that backs up their claims, here they are!

I thought I had a puncture, being short of time I found Grippy on line and booked an appointment and paid , all done.
I received a phone call from Darren, the guy dealing with my job, half an hour before he turned up to say he was on his way. Turned up spot on time, a personable guy and well kitted out vehicle, looking good. he checked out my wheel and tyre thoroughly and told me my tyre was fine and no puncture. He put the wheel back on and notified me that there would be no charge, call out or anything and he would notify his office and they would issue a refund of my payment.
whilst he was still outside my house, his office phoned to confirm this and off he went.
What can I say, brilliant , I will definately now use this company from now on and Please everybody , spread the Grippy word, you find a decent company nowadays hang on and don't let go!!!

10 July 2013
Unprompted review
Rated 5 out of 5 stars

Went the extra mile to ensure my tyres were fitted

I just want to say thank you to Stuart from Mr Grippy who not only kept me posted throughout the morning to tell me his estimated time of arrival but when he arrived helped me and went the extra mile to get my tyre fitted. He was friendly and courteous and was exceptionally efficient. the tyres were a great price and the choice and selection process was easy and straightforward. Thank you one again and we will be definitely using you again.

10 July 2013
Unprompted review
Rated 2 out of 5 stars

Totally unreliable

placed my order for tyres that were in stock on thursday to be fitted on monday, get a phone call on friday to say tyres out of stock can't fit till tuesday. ok fine agree a time for tuesday. On monday get a phone call tyres still not in stock cant fit till wednesday. Not happy about this but agree an appointment to fit on thursday. Wednesday lunch time get a phone call to say i will be at your house in 30 mins, i said no you wont i'm at work and your not due untill thursday pm. agree with fitter for him to fit at my place of work on wednesday afternoon, he calls back after realising its booked for thursday trying ro cancel. he turns up at my place of work on wednesday pm to fit tyres after i insisted that he does it wednesday pm.
So welldone Grippy tyres for your appalling customer service, will i use you again? definitely no chance what so ever.

10 July 2013
Unprompted review
Grippy Tyres logo

Reply from Grippy Tyres

Mrs King,

Thank you for taking the time to leave us with a review. Unfortunately on this occasion there was an incident with the suppliers internal system which put our orders on a delay. We do apologise for re-arranging your appointment as your experience with grippy should have been hassle free.

Please accept our sincere apologies regarding this matter as we would like to assure you that this isn't common practice for us.

Kind Regards,
Grippy.co.uk

Rated 5 out of 5 stars

Arrived exactly when promised, job done quickly, very professional service.

Had never heard of this company before but needed two new tyres for my old girl so did some shopping around and these guys came up with a great price, better than etyres! Once I had ordered and booked the time slot for them to come and fit the tyres at home, they called twice to confirm details and even upgraded the tyres due to lack of stock of my original choice. Fitter called me early morning to confirm the time he would be here and arrived exactly as he said he would. Nice new equipment and a professional job done in no time. Excellent all the way and will definitely use them again.

10 July 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service

Using Grippy.co.uk was really easy. They were cheaper than some of the other sites that I had used before for exactly the same tyres. They were able to come out to me quicker than other sites and the guy who did the tyres was really nice and friendly.
Definitely recommend them

10 July 2013
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer service

Very punctual! Lee from Grippy came to do the job. He kept me aware about his arrival and he was here within the given time scale. He did what I was expecting. Very nice and friendly chap. Well done to Grippy and their team. Thank you very much!!!

10 July 2013
Unprompted review
Rated 5 out of 5 stars

AWESOME SERVICE !!!!!!!!!!!!

The service received from this company is second to none......
Their workforce is first rate....Danny who fitted my tyres kept me up todate at all times prior to attending and carrying out a first class job...!!!!

10 July 2013
Unprompted review
Rated 5 out of 5 stars

do it all over again

despite getting the time wrong the service was as easy as ABC. simple hassle free and a very pleasant fitter. certainly worked hard on customer relations. Will not bother with booking into garage in future, this is a service we all can appreciate.

9 July 2013
Unprompted review
Rated 1 out of 5 stars

Awful service

Tyres cost £150 (Great deal) You deducted £600!!! Then sent the fitter to the wrong address and he left my lock nut kit on the roof of my car!!

not a sorry in sight ..... as I said, awful

9 July 2013
Unprompted review
Grippy Tyres logo

Reply from Grippy Tyres

Mr Moore,

Please accept our sincere apologies for the financial incident, there was an error on our website at the time and we are putting processes in place in order to avoid this happening in the future. We apologise for the work ethic of our fitter, he will be spoken to regarding this as this is not acceptable, our fitters are trained to leave the vehicle and its surroundings in the condition that it was found.

We do apologise for any inconvenience caused and we would like to assure you that this isn't common practice for us.

Kind Regards,
Grippy.co.uk

Rated 1 out of 5 stars

Just Plain Awful !

Went with these guys because of the convenience of getting it done on a Saturday evening, admittedly my fault for not correctly checking the tyre size resulted in the wrong ones coming out, second attempt was the same result despite me talking to someone in the office to re-confirm the size and giving over my work address in which they still sent the poor guy who was the only person who seemed to have a clue about him to my home address first, as if that wasn't bad enough I had to swap a shift for the third attempt and then found out I wasn't even booked in !!!! An absolute joke, now its been nearly 2 weeks in which I've finally given up and asked for a refund, never again and ill be telling everyone I know not to use you either !

9 July 2013
Unprompted review
Grippy Tyres logo

Reply from Grippy Tyres

Mr Hopper,

Thank you for taking the time to leave your review. We do apologise for the mix up, this is not standard practice for us and the member of office staff will be spoken to and given further training as a result of this matter. This is not an acceptable standard of service and we are putting further systems in place to ensure that this does not happen in the future.

Kind Regards,
Grippy.co.uk

Rated 5 out of 5 stars

Does exactly what it says on the site.....

It was very helpful that I was notified of intended arrival. The chap who came was also very friendly and informative and did a cracking job from his smart van. I would not hesitate to recommend these people to my friends and relatives.

The new balanced wheel has also stopped the juddering that the car was making from the old tyre.Brilliant job.
Thanks.

9 July 2013
Unprompted review
Rated 5 out of 5 stars

excellent price and service, really quick and very efficient all round

I had all four tyres replaced and the price was the best price online, the convenience of Grippy.co.uk coming to you is an big added bonus, no sitting in a waiting room at the garage for an hour. The time was at my choice and convenient to me, the guy called me before he arrived, giving me an hours notice of his arrival in my selected afternoon appointment choice. The job was completed in less than 40 minutes, old tyres taken away. I highly recommend Grippy.co.uk. The fitter was really friendly and very efficient.

8 July 2013
Unprompted review

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