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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the user-friendly experience, highlighting the ease of navigation and the helpfulness of features like the ability to draw a region of interest. Many people appreciate the comprehensive and well-updated property listings, along with the detailed descriptions and good quality photographs. The site is often described as an excellent tool for finding properties, with many consumers finding it effective for their search. However, some customers also noted issues with response times from agents, mentioning that inquiries for property addresses or additional information often go unanswered or take a long time to receive a reply. A few other people also felt that the website could improve its filtering options and the ability to zoom in on property pictures, particularly on mobile devices.

What people talk about most

Website

Clients share ambiguous opinions on the website. Many reviewers praise its ease of use, comprehensive... See more

Response time

Reviewers highlight ambiguous aspects of response time. While some customers praise the quick and... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of use and navigation. Many... See more

Location

Reviewers mention ambiguous feedback about location. Some customers appreciate receiving regular property... See more

Product

Customers had ambiguous experiences with the product. While some reviewers found the number of filters... See more

Based on these reviews

Rated 4 out of 5 stars

The number of properties on the Green Acres website is very impressive. The translation option is also very good. They regularly send through properties in the area that we have specified. My only sma... See more

Company replied

Rated 4 out of 5 stars

I asked for info about a property almost one month ago and I still haven't heard back (looks like the property is still for sale) - and there is no way for me to contact the seller again since I hav... See more

Company replied

Rated 4 out of 5 stars

We have an active search with specifications (budget, region, size ...) which sometimes gives very accurate answers, but sometimes gives possibilities way of out of our specifications. When we ask fo... See more

Company replied

Rated 4 out of 5 stars

I mostly love Green Acres, especially their great translations and property descriptions. What I don’t like are the questionable quality and limited number of property photos, especially when they’re... See more

Company replied


Company details

  1. Real Estate Agency
  2. Estate Appraiser
  3. Real Estate Agents
  4. Real Estate Consultant

Written by the company

Green Acres is an international property portal that facilitates the purchase and sale of houses and flats around the world. Notably in France, Portugal, Spain, Greece and Italy!


Contact info

4.0

Great

TrustScore 4 out of 5

151 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Property description…

Excellent property descriptions and photos.

17 April 2026
Unprompted review
Green Acres logo

Reply from Green Acres

Thank you for your feedback! We're glad the property descriptions and photos are meeting your expectations. We wish you a great experience on Green Acres.

Rated 3 out of 5 stars

More floorplans would be helpful

16 April 2026
Unprompted review
Green Acres logo

Reply from Green Acres

Thank you for your feedback. As a platform, we display the content provided by advertisers, so floor plans depend on what they choose to share. We hope to see more of them available over time, and we appreciate you letting us know this matters to you. If you're enjoying the service, would you consider updating your rating? It means a lot to us.

Rated 1 out of 5 stars

The €245k single storey house in…

The €245k single storey house in Marcollin is all AI generated images inside. We thought it was very nice but totally misleading. We have asked for true images.
Not happy but glad we didn't drive 90 minutes to check out the area.

13 April 2026
Unprompted review
Green Acres logo

Reply from Green Acres

We're sorry to hear about this experience. Our team works daily to improve the quality of listings on our platform, and feedback like yours is genuinely helpful. We'd encourage you to reach out directly to the advertiser through the listing to request real photos. If you'd like to share more details with us, feel free to contact us at feedback@green-acres.com. If you enjoy using our platform, we'd also be grateful if you considered updating your rating.

Rated 1 out of 5 stars

Lack of logic and UI and UX …

12 April 2026
Unprompted review
Green Acres logo

Reply from Green Acres

Thank you for taking the time to share your feedback. We're sorry to hear about your experience with the interface. Our team works daily to improve the platform, and your feedback helps us do that. Feel free to reach out to us at feedback@green-acres.com so we can better understand your concerns.

Rated 1 out of 5 stars

Green Acres not currently viable

We have used Green Acres, with confidence for a number of years. However, there now seems to be a major problem with this site. Enquiries via email are not being received and potential buyers receive a message to say link not active even though our subscription is live. In addition to this there seems to have been some sort of hijack of their site as it keeps being redirected to another sales platform. I tried sending a dummy enquiry and to do this I had to register with a different email address. On receiving their email to confirm my email address, when the link to Green Acres was clicked, my computer immediately flagged it as a malicious site so I could not proceed further. We have been in touch with Green Acres but their attitude has been less than helpful. When it was privately owned, customer service was very good but now any queries just get routed to an overseas call centre where the advisors have no authority. A shame because they used to be very good. In the past I would have recommended them but now, following our recent experience, they are not worth the money for advertising.

8 April 2026
Unprompted review
Green Acres logo

Reply from Green Acres

Thank you for taking the time to share your experience. We're truly sorry to hear about the difficulties you've encountered. We have resolved most of the issues you have experienced. We are still independent, and our team works daily to improve the platform, so your feedback helps us to do that.

Please feel free to email us directly at feedback@green-acres.com if you have any further concerns.

If you've seen any improvements, do not hesitate to update your rating, thanks in advance.

Rated 5 out of 5 stars

So far

So far, I’ve received answers to all my questions, as well as follow-up messages addressing my queries. Additionally, I regularly receive property listings in the locations and regions where I’m actively searching.
Thank you for your support!

10 April 2026
Unprompted review
Green Acres logo

Reply from Green Acres

Thank you for your kind feedback! We're glad the communication has gone smoothly and that our alerts are keeping you up to date with relevant listings. We wish you all the best in your property search!

Rated 5 out of 5 stars

Your site is allowing me to look at…

Your site is allowing me to look at many properties with personal tastes. I like not having to visit in person every availability and to eliminate those that don't suit our wants.

7 April 2026
Unprompted review
Green Acres logo

Reply from Green Acres

Thank you for your feedback! We're glad the search and filtering features are making your property hunt easier. We wish you a great experience finding your next home.

Rated 5 out of 5 stars

I have followed Green Acres and am…

I have followed Green Acres and am enjoying all the properties you post on this App. To me this is an opportunity where I can review the different properties.
I just love it!!!

30 March 2026
Unprompted review
Green Acres logo

Reply from Green Acres

Thank you for your kind words! We're glad you're enjoying browsing the listings and finding the platform useful in your property search. We wish you a great experience!

Rated 5 out of 5 stars

I like this application

I like this application. Could do with a few more filter options and at times it’s hard to see pics once the gallery has been opened as you can’t zoom in. However a great way to find properties all over Europe. Really good

1 March 2026
Unprompted review
Green Acres logo

Reply from Green Acres

Thank you for your kind feedback and for taking the time to share your suggestions! Do you think you could send us more details at feedback@green-acres.com? Your input about the filters and photo gallery is valuable and will be shared with our team.

We're glad you're enjoying the platform for your property search across Europe.

Rated 5 out of 5 stars

The ambience & properties are…

The ambience & properties are excellent!!! The views are exhillarting !!! Mon Dieu!!!

17 March 2026
Unprompted review
Green Acres logo

Reply from Green Acres

Thank you so much for your kind words! We're thrilled you're enjoying the properties and views on our platform. We hope you continue to have a great experience with Green Acres!

Rated 5 out of 5 stars

Easy to use site

Easy to use site, comprehensive description and photography. Responsive but not pushy sales team!

17 March 2026
Unprompted review
Green Acres logo

Reply from Green Acres

Thank you for your wonderful feedback! We're glad you found the site easy to use and appreciated the quality of listings. We wish you a great experience finding your ideal property!

Rated 5 out of 5 stars

Great response from your agent

Great response from your agent beaux villages

2 March 2026
Unprompted review
Green Acres logo

Reply from Green Acres

Thank you for your feedback! We're glad to hear you received a great response from the agent. We hope you continue to have a positive experience with our platform!

Rated 5 out of 5 stars

very good to us

12 March 2026
Unprompted review
Green Acres logo

Reply from Green Acres

Thank you for your kind feedback! We're glad you're having a good experience with our service.

Rated 4 out of 5 stars

Use green acres as main property portal…

Use green acres as main property portal to search for a relocation property

8 March 2026
Unprompted review
Green Acres logo

Reply from Green Acres

Thank you for choosing Green Acres as your main property portal for your relocation search! We're glad to be part of your journey. If you're enjoying the service, we'd be grateful if you considered updating your rating.

Rated 1 out of 5 stars

No responses to multiple inquiries

I’m very disappointed with this real estate agency and the way they handled my interest in one of their properties in France. Over the course of several days, I sent multiple messages requesting more information about a house they are advertising (asking for additional photos, technical details, and clarification on some points in the listing), and I never received a proper response.[survivefrance +1]
I did receive one automated acknowledgment saying that an agent would get back to me, but after that, nothing at all – no follow‑up email, no phone call, not even a short message to say the property was no longer available. In a market where real estate agents are supposed to advise and inform their clients so they can make an informed decision, this complete lack of communication feels unprofessional and disrespectful of a serious buyer’s time.[britishexpats +3]
If this is how they treat potential buyers at the very first stage, I dread to imagine how they would manage an actual transaction, where regular updates and clear explanations are essential. I’ve since decided to look elsewhere and to work with agencies that actually respond to inquiries and show a minimum level of professionalism.

3 March 2026
Unprompted review
Green Acres logo

Reply from Green Acres

Thank you for sharing your feedback. We're truly sorry to hear about your experience trying to contact the advertiser. We understand how frustrating it is when you don't receive the responses you're waiting for, and we sincerely hope the seller will get back to you soon. Our team is continuously working to improve the platform and ensure a better experience for everyone. Do note hesitate to contact us at feedback@green-acres.com

Rated 4 out of 5 stars

It’s hard to see the pictures of…

It’s hard to see the pictures of property from the phone.

26 February 2026
Unprompted review
Green Acres logo

Reply from Green Acres

Thank you for your feedback! We're sorry to hear about the difficulty viewing photos on mobile. Our team is continuously working to improve the user experience, and your input helps us identify areas to enhance. If you enjoy using our service, we'd be grateful if you considered updating your rating.

Rated 3 out of 5 stars

The pictures on most houses are not…good enough or of the inside

The pictures on most houses are not good enough most of the time there is more of the outside than of the inside in my opinion tge more information given the better chance of creating interest in the property

27 February 2026
Unprompted review
Green Acres logo

Reply from Green Acres

Thank you for your feedback. We understand your concern about photo quality. While advertisers manage their own listings and photos, we're constantly working to improve our platform and encourage better property presentations. Your input helps us enhance the experience for everyone. If you enjoy using our service, we'd be grateful if you considered updating your rating.

Rated 5 out of 5 stars

I like everything about the service

I like everything about the service. One thing I would like to see on the particulars is a floor plan

25 February 2026
Unprompted review
Green Acres logo

Reply from Green Acres

Thank you for your kind feedback! We appreciate your suggestions and we're glad you're enjoying the service!

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