This will be 4th holiday , always helpful , friendly staff. Prices are good value , especially as there is a guide to help you through your holiday. So many holidays to choose from , great range... See more
Location
Switch location4th and 5th Floors, HQ Building Hudson Quarter, Toft Green, YO1 6JT York, Yorkshire, GB
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See what reviewers are saying
Quick and easy booking. Have used Great rail journeys before twice. Thought there may have been a loyal customer discount but still a good price for the package we wanted. Looked around and compared w... See more
Having chosen our cruise holiday in 2027 from the brochure which showed many interesting destinations, I phoned to make a booking. The phone was answered quickly by Paul and I told him of my choice. H... See more
Lady on phone very good even when the phone wasn’t very clear she wanted to make sure everything clear sure with the hotel that we could have a walk-in shower in our bedroom something she was not for... See more
Company details
Written by the company
Great Rail Journeys has 50 years’ experience creating escorted rail holidays that go without a hitch. Our destination specialists work year round to craft unique itineraries and use their rail expertise to connect must-see sights in every destination, while our attentive Tour Managers travel with you from start to finish, taking care of all the logistics. We also offer luxury river cruises and Independent holidays.
The leader in escorted holidays by rail
Written by the company
- Unique Experiences
- We know when you go on holiday, you want to learn about the places you visit and connect with the local culture. Our team of destination experts have done all the hard work for you, making sure you get to experience authentic and inspiring activities. And, with our encyclopaedic knowledge of rail networks across Europe and the UK, you can rest assured your holiday will run like clockwork., leaving you with plenty of stories to tell on your return as you create memories to last a lifetime.
- Explore with Sociable Groups
- Joining like-minded travellers, you can enjoy the sociable aspects of group travel or opt for time to yourself. While exploring the sights or enjoying exclusive experiences, we’re here to make your holiday a memorable one. So, whether it’s over drinks at our hand-picked characterful hotels or during free time to explore independently, you can choose to be part of the group or spend time separately. Plus, your professional Tour Manager is on hand throughout your holiday to offer advice or tips on places to see and things to do.
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We're fully bonded by ABTOT and ATOL, meaning you can book safe in the knowledge your holiday's completely protected.
Contact info
4th and 5th Floors, HQ Building Hudson Quarter, Toft Green, YO1 6JT, York, Yorkshire, United Kingdom
- 0190452936
4.7
Excellent
93 reviews
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Excellent customer service
This is the third holiday I have booked through Great Rail Journeys which I think speaks for itself. The lady that dealt with me was extremely helpful and knowledgeable. An excellent level of service. Thankyou
16 July 2026
Excellent service as always!
Always a great experience booking with Great Rail Journeys. Customer service excellent, very professional and able to answer all our questions.
15 July 2026
Very helpful when I telephoned to check…
Very helpful when I telephoned to check that my dietary requirements could be catered for. I then confirmed the booking on the phone. All information emailed and arrived in the post the next day. They were recommended to me from two separate friends.
18 July 2026
My questions answered and booking…
My questions answered and booking made,very straight forward
18 July 2026
Booking a holiday is always easy
Booking a holiday is always easy via the phone. Everyone are very friendly & helpful. Confirmation is sent via email very quickly
17 July 2026
Luke was extremely helpful and helped…
Luke was extremely helpful and helped to make the booking process seamless
17 July 2026
Easy to book.
17 July 2026
The customer services agent was very…
The customer services agent was very pleasant and efficient dealing with my booking and provided all the necessary information
16 July 2026
Professional staff making the booking…
Professional staff making the booking process very easy
17 July 2026
Just booked our holiday.
Just booked our holiday.
Information easy to understand and booking went smoothly
15 July 2026
A quick up date was sent to me by email…
A quick up date was sent to me by email to acknowledge my booking . Phone call was made promptly to me the next day to discuss my disability. Sarah was very professional, caring, understanding and helpful
15 July 2026
So easy to use your excellent site.
16 July 2026
Quality of service was excellent
Quality of service was excellent
Friendly helpful knowledgeable staff
If the holiday turns out to be as good received so far we will be extremely happy
16 July 2026
Initially my experience was good but…
Initially my experience was good but verification of enquiries took a long time. When eventually provided the price had changed. Finally on speaking to a manger all was resolved satisfactorily. One of the sales team was not rude but curt and unhelpful
16 July 2026
Questions were answered and the booking…
Questions were answered and the booking process smooth
16 July 2026
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