Great Rail Journeys - UK Reviews 

828
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TrustScore 5 out of 5

4.8

4th and 5th Floors, HQ Building Hudson Quarter, Toft Green, YO1 6JT York, Yorkshire, GB

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Rated 5 out of 5 stars

The holiday was extremely well thought out with just the right amount of day visits and free days. Emma was very good looking after us all. The hotel was perfectly positioned to take advantage of the... See more

Rated 5 out of 5 stars

On 29 September I booked the Grand Rail Tour of Switzerland on the phone with Adele. She answered my questions very thoroughly and efficiently. She was always very polite and was very clear with her... See more

Rated 5 out of 5 stars

Excellent booking and pre holiday admin. It was our first time with GRJ and would highly recommend. Great itinerary, can't believe how much we did and incredible sights we saw. The Tour Manager who tr... See more

Rated 5 out of 5 stars

Extremely helpful and friendly staff in both Customer Service (Ellie) and Sales (Andy). Between them they sorted out the muddle that I'd got myself into online and Andy booked my holiday on the phone... See more


Company details

  1. Tour Operator

Written by the company

Great Rail Journeys has 50 years’ experience creating escorted rail holidays that go without a hitch. Our destination specialists work year round to craft unique itineraries and use their rail expertise to connect must-see sights in every destination, while our attentive Tour Managers travel with you from start to finish, taking care of all the logistics. We also offer luxury river cruises and Independent holidays.

The leader in escorted holidays by rail

Written by the company

Unique Experiences
We know when you go on holiday, you want to learn about the places you visit and connect with the local culture. Our team of destination experts have done all the hard work for you, making sure you get to experience authentic and inspiring activities. And, with our encyclopaedic knowledge of rail networks across Europe and the UK, you can rest assured your holiday will run like clockwork., leaving you with plenty of stories to tell on your return as you create memories to last a lifetime.
Explore with Sociable Groups
Joining like-minded travellers, you can enjoy the sociable aspects of group travel or opt for time to yourself. While exploring the sights or enjoying exclusive experiences, we’re here to make your holiday a memorable one. So, whether it’s over drinks at our hand-picked characterful hotels or during free time to explore independently, you can choose to be part of the group or spend time separately. Plus, your professional Tour Manager is on hand throughout your holiday to offer advice or tips on places to see and things to do.

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We're fully bonded by ABTOT and ATOL, meaning you can book safe in the knowledge your holiday's completely protected.

Contact info

  • 4th and 5th Floors, HQ Building Hudson Quarter, Toft Green, YO1 6JT, York, Yorkshire, United Kingdom

  • 0190452936

4.8

Excellent

TrustScore 5 out of 5

828 reviews

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4.8

All reviews

(828)

5,797 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good ap

All easy enough but a bit confused about cabin upgrades. Feels like I paid twice.

3 October 2026
Rated 5 out of 5 stars

The holiday was extremely well thought…

The holiday was extremely well thought out with just the right amount of day visits and free days. Emma was very good looking after us all. The hotel was perfectly positioned to take advantage of the town fascilities. If I am hypercritical the visit to Bilbao and the next day home made it two very tiring days

3 October 2026
Rated 5 out of 5 stars

Recommended

The holiday was just as described, the hotel was very good, food excellent and staff very helpful. Our tour manager was very conscientious, got to know us all well, had a good sense of humour and helped whenever needed. Good variety of trips out.
And we had good weather!

26 September 2026
Rated 5 out of 5 stars

The experience of booking a European…

The experience of booking a European holiday was good because the member of staff was knowledgeable and helpful. I even asked for information about a second UK holiday which I will book the end of this month and again had the same positive experience.

2 October 2026

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