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Great Britain Cars Reviews 

1,307
•
TrustScore 4.5 out of 5

4.7

Taxi Service
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Review summary

Created with AI, based on recent reviews

Considering 340 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely punctual drivers, clean and spacious vehicles, and straightforward booking process that makes airport travel completely stress-free. People note that communication is exceptionally smooth, and staff members are consistently polite, professional, and very helpful with heavy luggage. However, some reviewers were not happy with severe scheduling delays, noting that drivers occasionally failed to turn up entirely or arrived very late, causing immense travel stress. A few other people also felt that customer support operators were unhelpful and unresponsive, and mentioned unexpected waiting-charge policies that felt misleading.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting punctual drivers, clean vehicles,... See more

Staff

Customers had positive experiences with staff, frequently noting that drivers are exceptionally courteous,... See more

Booking process

Reviewers mention positive feedback about booking process, highlighting that it is seamless, straightforward,... See more

Delivery service

People report positive experiences with delivery service, highlighting consistent punctuality and... See more

Price

Users describe positive interactions with price, highlighting competitive rates and transparency. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was efficiently coordinated for my pick up and drop off. GB Cars provided frequent and timely communication. I was able to get picked up 45 minutes earlier than was was originally arranged... See more

Rated 5 out of 5 stars

The driver arrived on time, was helpful courteous and assisted with the luggage. The taxi was spacious enough and clean. His driving was safe and professional. What more can anyone expect?

Rated 5 out of 5 stars

I was extremely satisfied with the booking process and the subsequent support before and during the trip. I would especially like to emphasize the punctuality and friendly drivers. I will choose this... See more

Rated 5 out of 5 stars

Booked cab to and from Stansted airport. Good service, with quick response to Whatsapp messages, and good communication with driver for airport pickup. Prices are reasonable and competitive.

Company details

  1. Taxi Service

Written by the company

Great Britain Cars cheapest London airport taxi/Minicab Transfer services in the UK for Local and Airport journeys, Hire our Heathrow, Gatwick, Stansted, Luton, Southend & London City Airport Taxi Transfer services; we are 50% cheaper from other company. We provide free meet and greet services to you various transportation services to many airports like London, Cambridge, Bristol, Windsor Castle, and many airports throughout the London so you can feel the comfort in your journey.-

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(1,307)

328 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

The most professionnal

Amazing service very professional Chris arrived 15 min early and sent me a message 30 min before arriving. Will definitely book it again ! So far the best taxis i have ever used to go to Gatwick airport

9 April 2026
Unprompted review
Rated 4 out of 5 stars

Late to the airport but otherwise good

We always use this car service when we flight into LHR after a transatlantic flight. In my experience, they are late arriving to the airport, and today was no different. I budget an extra half hour of waiting and whatsapp’ing at the terminal. But, after the driver arrived, everything was very easy. He had my name on his phone, helped with my heavy suitcase, and dropped me off as close as possible to my destination. The price seems fair and I like that I can book and pay online.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Fast response

Fast response and very clear communication. The booking process was easy and professional.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Punctuality & helpfulness

Punctuality. Helpfulness. I booked via bpccars.com
I was redirected to britanniaairportcars.co.uk
The bpccars.com website provided an international WhatsApp number that didn’t work.
All of this made me suspect it might be a scam.
It wasn’t. After paying, I received a WhatsApp message from a different number that did work properly. There was a smooth dialogue to resolve any issues. Note: they made a mistake when finalising the number of passengers I’d requested, but they sorted it out via WhatsApp.

Puntualidad. Servicialidad. Accedí mediante bpccars.com
Se me derivó a britanniaairportcars.co.uk
En la web de bpccars.com se ofrecía un número internacional de whatsapp que no funcionaba.
Todo ello hacía presagiar que podía ser un fraude.
No fue así. Tras pagar recibí un whatsapp desde otro número diferente que sí funcionaba bien. Hubo diálogo fluido para solucionar problemas. Ojo: se equivocaron al pasar a limpio el número de pasajeros que yo había pedido, pero lo solucionaron por whatsapp.
Por tanto, recomiendo tanto bpccars.com como britanniaairportcars.co.uk y me proporcionaron precio más barato que otras alternativas (tren...)

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! The driver was punctual, polite, and the car was clean and comfortable. The journey was smooth and stress-free. Highly recommend!”

7 April 2026
Unprompted review

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