HOUSE OF BBQ INNOVATIONS Reviews 320

Great deal. Love the ide of releasing pre loved products. Brilliant communication and very fast delivery.

Nicely made and arrive promptly, fitted my kamado joe perfectly

Fabulous help from young member of staff. Helped us with large trees, nothing was too much trouble. Excellent service.

Always very happy with the products supplied by this company. Quick delivery also. No complaints

Five star review for the products I have from Grden, Kamado V1 XL with Rotisserie. I did not realise the potential of this “BBQ” when I purchased but wow seriously wow. I cooked the Christmas Turkey Crown (around 3kg) on this with a little apple smoking wood, it was amazing. In the 3 months I’ve owned this I have cooked around 20 meals on it I absolutely love it. The flavour from the meat is incredible. The product is very well built, delivery is very fast and the Facebook group gives ideas from other BBQ people. Great company completely satisfied customer and definitely recommend to everyone. Thanks Grden

I always have great customer service, their live chat, is fast, responsive and really valuable. Great products as usual! Cheers Grden

Great service. All the info I needed via chat

Great delivery and communication, very helpful and knowledgeable staff

Communication was amazing, replacement of a part damaged in transit arrived in 2 days. The V2 bbq its self is an amazing product. Top experience

Prompt and efficient service . Goods came within 24 hours of receipt of order .

Always amazing! Great customer service and products! Love my V1 and accessories!

Great communication and prompt delivery, Also when i needed help setting up my Kamado always there to answer my questions.

I’m really sat on the fence with my experiences with GRDEN. I’ve had some significant frustrations with long delivery times and damaged items once delivered interspersed with some very good customer service and excellent products. Beth has been particularly patient and understanding throughout.

The Kamado V2 is outstanding and so too the other accessories (Plancha, Pizza stone & Cover). The Carbon Black Stand I have reservations about, especially given the considerable cost.

The first was damaged so badly during delivery it couldn’t even be assembled due to being bent out of shape. The replacement is fine and it does look good but it just seems a little flimsy (I winced first putting the Kamado onto it) having said that it’s sitting in it fine but time will tell when it’s pushed around the patio etc. The powder coating is very thin also, I’m expecting it to get scratched easily.

In summary a real mixed bag, I can tolerated the long delivery times (Kamado & Stand) both took two months to be delivered and for the most part these items are great. Hopefully the stand will be fine!

Thanks Beth, your support was appreciated.

The usual prompt, efficient and polite service to which I’ve become accustomed. Fantastic Kamado products.

Awesome grill. Carbon black is modern and very user-friendly with the digital thermometer. Highly recommended.

Upgrading from a cheaper kamado i can say this thing is a million miles ahead. It is literally built like a tank, but with an incredible detail to it aswell. After comparing it to one of the leading brands I’ve looked at in costco, I genuinely believe this Grden kamado is built better.
A great buy, i am very very pleased.

Good Barbecue, decent value for money when you factor in the additional extras as well

Blown away with the explorer I bought recently. It's a little power house of a unit.