Superb Irish Company . The hampers were praised by people I sent to and the communications and delivery exceptional. I spoke to one of the staff there and could not have been more helpful.The artisan... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've placed orders with Grape & Bean twice in the last year. The experience was excellent both times. They have a good selection of high-quality, and good value, products. The web site looks good a... See more
Company replied
The wine I initially ordered was not in stock. They contacted me almost immediately and offered a change, which I happily accepted. Customer service appears to be an area in which the company thrives.... See more
Company replied
Niamh was great in dealing with my query over the phone and together with her colleague they ensured my gift went to the correct address. I’ve tried to send another order but it’s still defaulting to... See more
Company replied
Company details
- #1 of 1 best companies in Gourmet Grocery Store
- #3 of 4 best companies in Coffee Shop
- #3 of 10 best companies in Corporate Gift Supplier
- #3 of 6 best companies in Gift Basket Store
- #3 of 4 best companies in Wine Store
Written by the company
Gourmet food, wine & gifts from real sustainable family producers Shipped direct to you door in Ireland plus 24 other countries worldwide
Contact info
Portlaoise, R32DYX4, Dublin Road, Ireland
- +353 57 8656178
- hello@grapeandbean.ie
- grapeandbean.ie
4.8
Excellent
216 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very positive experience Website easy to navigate.
Website easy to navigate.
Plenty of options available for gifting.
I had to email to change my original delivery instruction.
Received a quick reply and accommodating my request was no problem.
All in all a very positive experience-thanks so much
4 September 2025
Reply from Grape & Bean
Thank you very much Maggie ☺️
Very happy!
Great products. Excellent customer service. Very pleased. Will buy again!
3 September 2025
Reply from Grape & Bean
Thanks Jane 🙏
Purchased a gift voucher online
Purchased a gift voucher online. All very straightforward. I know my sister will enjoy selecting a wine of her choice from the wide range on offer. She will also be able chose from the many other food options available.
25 August 2025
Reply from Grape & Bean
Thank you very much for your order and review
Great customer service and fast…
Great customer service and fast delivery. My friend was delighted with the gift too! Thank you!
29 August 2025
Reply from Grape & Bean
Thanks Paula 🙏
Great easy experience from start to…
Great easy experience from start to finish. Leaving far away from home, I was delighted to be able to send a hamper to my Mum with super local products, as a birthday gift.
19 August 2025
Reply from Grape & Bean
Thank you Anna 😊
Reply from Grape & Bean
Thank you Monica ☕😊
Nicest hamper I’ve ever seen with incredible value
This is the best place I have ever ordered a gift from. They were amazingly reasonable and responsive and personally delivered my gift. They were professional and friendly and have a great array of gifts on offer. Will use again and again and again. Amazing business. Highly recommend.
13 August 2025
Reply from Grape & Bean
Thank you very much for your order and lovely review Sinead 🙏
Great company
Fantastic customer service and range of products. Exactly what we were looking for. Fast delivery too. Wouldn’t hesitate to use this company again.
28 July 2025
Reply from Grape & Bean
Thanks Orla 🙏
I realised I had ordered the wrong wine…
I realised I had ordered the wrong wine and contacted Grape & Bean to ask if they could send the correct one instead. I was in touch with Margaret, and she was absolutely fantastic – so helpful, understanding, and quick to respond. She sorted everything out straight away, and the correct wine was sent without any hassle. It was such a smooth experience, and the customer service was top-class. I highly recommend Grape & Bean and will definitely be ordering again!
28 July 2025
Reply from Grape & Bean
Thank you for your order and the lovely review. I'll make sure Margaret hears about it. 🙏
Excellent service. Fast delivery. Like you can create your own box of goodies!
Hello I ordered a box from Toronto Canada to be delivered to Dublin area. All went smoothly.
Will us again. thank you.
25 July 2025
Reply from Grape & Bean
Thank you Shari
Beautifully Presented Hamper
Thank you for a beautifully presented hamper consisting of wines, chorizo, various kinds of cheese, and crackers, and for efficient service. Ordered for next day delivery and we were not disappointed. Thank you to Mags for taking my calls when organising the hamper for a colleague. Photos of the hamper were emailed before dispatch, and I shared them with my team, who were very impressed. You were most helpful, Mags, and I look forward to dealing with you and Grape & Bean again.
24 July 2025
Reply from Grape & Bean
Thanks a million for your order and the fantastic review Kay. It's Tony here but I'll make sure Mags hears about it 🙏😊
Reply from Grape & Bean
Thanks for your order and the lovely review John 🙏
Ordering a gift from Grape and Grape was so easy
Ordering from Grape and Bean was a smooth experience from start to finish and very easy quality, packaging, delivery were excellent would definitely order a gift from here again
10 July 2025
Reply from Grape & Bean
Thanks for your order and lovely review John
Great company always with this company an easy to…
As always with this company an easy to use website explains all the wine. Bought the wine. The wine arrived 24 hours later. Very good service
15 July 2025
Reply from Grape & Bean
Thank you Jonathan. It's a pleasure
Delivery was prompt no worries and…
Delivery was prompt no worries and recipient was delighted
26 June 2025
Reply from Grape & Bean
Thanks Brigid ☺️
Great Service
Hi
Great personell service Deborah arranged for gift to be hand delivered due to last minute order by myself
26 June 2025
Reply from Grape & Bean
Thanks Lorraine
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.