Superb Irish Company . The hampers were praised by people I sent to and the communications and delivery exceptional. I spoke to one of the staff there and could not have been more helpful.The artisan... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've placed orders with Grape & Bean twice in the last year. The experience was excellent both times. They have a good selection of high-quality, and good value, products. The web site looks good a... See more
Company replied
The wine I initially ordered was not in stock. They contacted me almost immediately and offered a change, which I happily accepted. Customer service appears to be an area in which the company thrives.... See more
Company replied
Niamh was great in dealing with my query over the phone and together with her colleague they ensured my gift went to the correct address. I’ve tried to send another order but it’s still defaulting to... See more
Company replied
Company details
- #1 of 1 best companies in Gourmet Grocery Store
- #3 of 4 best companies in Coffee Shop
- #3 of 10 best companies in Corporate Gift Supplier
- #3 of 6 best companies in Gift Basket Store
- #3 of 4 best companies in Wine Store
Written by the company
Gourmet food, wine & gifts from real sustainable family producers Shipped direct to you door in Ireland plus 24 other countries worldwide
Contact info
Portlaoise, R32DYX4, Dublin Road, Ireland
- +353 57 8656178
- hello@grapeandbean.ie
- grapeandbean.ie
4.8
Excellent
216 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Grape & Bean
Thanks a million for the review Rose. We like your style too :)
Reply from Grape & Bean
Thanks for the great review Vicky. Much appreciated
Reply from Grape & Bean
Thanks for the review Dragos. We're delighted you like the wine. So do we :)
Reply from Grape & Bean
Thank you for your review. We appreciate it very much.
Reply from Grape & Bean
Thank you for your feedback. We appreciate it very much
Gift order /hamper
Great selection of wines and hampers &fast &efficient delivery service
28 June 2023
Reply from Grape & Bean
Thank you for the feedback Eileen.
Reply from Grape & Bean
Thanks Mary. We appreciate the review. All the best
Very fast delivery!
I live overseas and ordered some bubbly as a present for a relative. It was delivered to a Portlaoise address just a few hours after I placed the order! Very impressed.
29 May 2023
Reply from Grape & Bean
Thanks for the review Seamus. Very happy to help. All the best. Tony
Great range of Products
Great range of Products. Great to see local produce on sale. Great friendly staff.
1 June 2023
Unprompted review
Reply from Grape & Bean
Thanks for the great feedback Seany
Great food and wine selection
Great food and wine selection, and fantastic coffee¡
27 May 2023
Unprompted review
Reply from Grape & Bean
Thank you for the great feedback and for supporting an independent family business like us 😁
I purchased a large number of hampers…
I purchased a large number of hampers last Christmas from Tony and his fantastic staff, very helpful and informative and very good value for money, they’re products are of very high quality and would highly recommend Grape And Bean
17 December 2022
Unprompted review
Reply from Grape & Bean
Thank you for the great feedback! Very much appreciated
Nice seleccion of wine and hamper.
Nice seleccion of wine and hamper.
Fast delivery!
Will buy with them again.
26 May 2023
Unprompted review
Reply from Grape & Bean
That's great to hear. Thank you so much
Reply from Grape & Bean
Thanks Sander
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.