We placed our order on line which was really simple, and the unit arrived sooner than we thought. The only thing that i feel would have been better, is if we were advised of a delivery date. Admitt... See more
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Excellent Service
Was looking for a new key set for my caravan and Grantham's were the only people who had it in stock.
I ordered it on a Sunday and later that day I received an email from Amanda who had already packed and prepared the item for dispatch. I received the item via Royal Mail a couple of days later.
Overall an outstanding service and very impressive. Highly recommended.
Great service....
Great service prompt delivery would use again and recommend.
Very helpful and good communication and…
Very helpful and good communication and delivered very quick
Poor service. Only ordered 2 things however it cost…
Only ordered 2 things however it cost me nearly a grand , only for 50% of the order to turn up incorrect. I still have the wrong item in my car waiting for collection that I arranged with Grantham only for it not to be collected as planned. I am still waiting for the correct item to be delivered. The mistake on delivery cost me money on changing plans that I had made with this equipment but that doesn’t seem to be their problem. I arranged with customer service that I would be at my work location within a 8.5 hour day shift and the collection never happened only on complaining that I was told that the collection could be anytime through the day even when agreed a 8.5 hour window. I get the feeling that I should have stayed at work until the driver turned up which may or may not have happened.
My opinion.
Steer clear.
Always order from here for my caravan…
Always order from here for my caravan spares and accessories never had any problems first class service.
Great Service (Accessories only).
Great Service.
Ben and his team in the accessories shop have been wonderful. From quotes to delivery and advice, the service has been exemplary and they have fulfilled every promise.
Thank you.
CONVERSELY, the caravan sales and service & customer service teams have been totally the opposite and not remotely professional.
They would do very well to follow his lead.
Alko hitch lock
Have left this review until I had received the order, and it was completed. Cannot fault any part of the process from start to finish. Product exactly as expected, and at a competitive price. Arrived when expected, and well packaged. Would definitely recommend.
Excellent service
Excellent service, was needing an awning light for caravan but I wanted same for same, and Grantham gave me the exact part number for ordering on their website. Could not fault their assistance in getting the right part for me.
Speedy response to my request- thanks
Speedy response to my request- thanks
First class service
First class service, when I arrived at Grantham caravans at Retford Sheila who was on reception made me very welcome and talked me through everything and booked my pickup time for the next day. Highly recommend Grantham caravans service department.
Item delivered within 2 days
Item delivered within 2 days, very well packaged and a great price.
Good Service
Easy to use website. Delivery service is lacking possible dates of receiving the goods. Overhaul kept up to date with the order process.
Why shop anywhere else?
From initial web search which Grantham’s won in my endeavour to find a replacement awning light for our Chausson motorhome to the part arriving a few days later it was nothing but perfect.
Great selection of items , good communication regarding delivery and item arrived well packaged ( Thanks Amanda 🥳)
All in all it makes sense to shop Grantham’s
Keep on being groovy
Very quick service and excellent communication updates. Would highly recommend!
What an amazing service from Grantham's! i ordered a replacement tap at the weekend, The Terms and conditions on the sale are clear, including delivery and ordering at weekends. On Monday morning I received notification on email that my order had been picked and shipped. I received within 24 hours. Super service! Thank you very much.
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