Superb service! Booked for 10am - 2pm slot - phone call the day before to ask if I would be happy for someone to come between 8 - 9am I accepted. They arrived at 8.30am diagnosed the problem and resol... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Appointment made at short notice. Engineer arrived as arranged. The first thing I liked was the engineer put on overshoes to protect my carpet. He checked the signal from our existing aerial, which wa... See more
I called Grand Digital around mid-day and they arranged for an engineer to call before 5 o-clock. They phoned me an hour before the engineers visit, to advise the name of the engineer and the expec... See more
Friendly engineer explained everything in simple terms because i'm not very tech savvy. Fixed the problem. Appreciate the Saturday appointment as I work all week.
Company details
Written by the company
With 10 years of experience in the home services market, including TV aerial and satellite installation and repair, we’re perfectly placed to ensure you get the best possible service. Over this time, we’ve developed a network of TV aerial & satellite engineers that work safely, professionally, and prioritise customer satisfaction. We understand that finding the right tradesperson to do a job in your home isn’t always straightforward. Grande Digital was created to connect you with experienced engineers; ones you can trust to get the job done quickly and professionally, at a competitive price. Book with confidence through Grande Digital. We only work with engineers that fit the following criteria and vetting process: All health and safety trained including working at height certification. They provide a comprehensive survey and fixed price quotation before commencing work. They are fully insured and all work they undertake is guaranteed. They provide a Full written receipt on completion of work. They provide coverage in their local area. Our customer service team deals with all support aspects so that the engineers can get on with what they do best – solving your TV reception problems.
Contact info
United Kingdom
- grandedigital.co.uk
4.6
Excellent
787 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely first class service
I called Grand Digital around mid-day and they
arranged for an engineer to call before 5 o-clock.
They phoned me an hour before the engineers visit, to advise the name of the engineer and the expected time of his arrival.
The engineer was first class, quickly finding the problem and putting it right.
12 January 2026
Amazing experience
Amazing experience. Got hold of this company yesturday and they came the next day, kane the engineer was a really nice guy, he gave me the quote and done the work there and then. Very happy, would recommend this company to anyone.
3 January 2026
good experience.
It was all good and work was done quickly and to a good standard. However, the price was high so only 4 stars
15 December 2025
Great service
18 December 2025
Very good service
Very friendly helpful fitter stayed as long as it took to tune in jy TV
17 December 2025
Brilliant company deserves maximum praise
What a brilliant company to have had the pleasure of dealing with. From the call taker to the kind gentleman who attended my address the service was outstanding. The pricing was absolutely brilliant and I would certainly recommend this company.
15 December 2025
Both TV and land line in full working…
Both TV and land line in full working order, saving hours of frustration. Just what was required.
4 December 2025
Excellent service arrived when said
Excellent service arrived when said. The engineer was great and repaired without any problem.
11 December 2025
Very knowledgeable specialist who…
Very knowledgeable specialist who explained the issue and our options
9 December 2025
An excellent fitter and obviously knows…
An excellent fitter and obviously knows what he was doing
3 December 2025
Professional
Professional, honest, efficient and thorough, also clear pricing for work and extra parts needed, would use again.
3 December 2025
Very polite and came as soon as…
Very polite and came as soon as possible and sorted the problem out, great service
2 December 2025
Quick clean and tidy
Quick clean and tidy. Would definitely call them again for any problems.
13 November 2025
The technician was extremely polite
The technician was extremely polite, knowledgeable and helpful
20 November 2025
Very quick reaction to initial enquiry
Very quick reaction to initial enquiry. Engineer arrived within 2hours of initial call.
Investigated fault well to determine wether a replacement aerial was required, once established and price with company agreed, the new aerial was fitted very expeditiously.
19 November 2025
Darren explained a lot more than just…
Darren explained a lot more than just install the dish
20 November 2025
Only Cables out
Cables in loft had been pulled out. Only needed putting back in.
So no purchase required. Did want to sell me a new Arial.
Wanted to charge me silly money.
As pensioner just got charged call out fee only.
I should think so too.
20 November 2025
The service was excellent
The service was excellent. Jamie was here in less than an hour. He spotted what was wrong straight away. Fixed it in minutes. Lovely guy. Will definitely use them again.
20 November 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.