Grajmax Mobility  Reviews 199

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the helpfulness and pleasant demeanor of the staff. Customers consistently highlight the excellent service, noting the efficiency and ease of their overall experience, from communication to delivery. Many people are thrilled with their purchases, often describing the products as being in perfect, like-new condition, even when secondhand. Reviewers also frequently commend the quick and professional delivery service, with many appreciating the care taken during unloading and the clear operating instructions provided. Some people also felt that the user experience was seamless, with good communication throughout the process and accurate delivery times.

What people talk about most

Product

Users describe positive interactions with the product, often highlighting the excellent condition of the... See more

Delivery service

People report positive experiences with delivery service, often highlighting quick and professional delivery.... See more

Service

Reviewers mention positive feedback about service, consistently praising the professionalism, excellent... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing transactions as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a fantastic company to deal with, scooter delivered within 48 hrs. All paperwork filled in and persuaded me that I qualify for VAT relief so saved me several hundreds of pounds. The text books... See more

Rated 5 out of 5 stars

A great firm to deal with. The scooter arrived by special courier who unloaded it down the ramp with great care, and demonstrated the basic operating instructions. The scooter looked as good as new af... See more

Rated 5 out of 5 stars

This company are amazing! They have helpful, wonderful staff. Marta helped me with every step, towards delivery of my car. She was more than helpful. Also the gentleman who delivered my car. He explai... See more

Rated 5 out of 5 stars

Everything exactly as advertised. My Kondor mobility scooter was there waiting for me, secondhand and in perfect condition. Demonstrators kind and helpful. Delivery spot on. No delays. This beautiful... See more


Company details

  1. Mobility Equipment Supplier

Written by the company

UK's greatest and most trusted supplier of used mobility scooters for sales.


Contact info

4.9

Excellent

TrustScore 5 out of 5

199 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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4.9

All reviews

(199)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Loving my new mini crosser

Loving my new mini crosser cabin scooter the heater makes going out for a run along the prom in Blackpool a breeze in any weather. And I've even gone to hospital appointments from St annes on sea to Blackpool victoria hospital. Thank you Marta for your support and the speedy delivery right to my door it was everything I wanted. Top marks to you

5 December 2024
Unprompted review
Rated 5 out of 5 stars

Top marks for Marta!

My sister and I helped our Mum to buy a cabin scooter from Grajmax.
Bought practically new and at a great price - Mum is thrilled with her purchase.
Nothing has been too much trouble and a slight technical issue resolved (ours!) very promptly.
Marta has been helpful and engaging throughout the process.
Delivery was within 48hrs of purchase too.
Very happy customers who would highly recommend this company.

21 November 2024
Unprompted review
Rated 5 out of 5 stars

An excellent company to deal with.

An excellent company to deal with. The product was exactly as described and in perfect condition. Their communication was good throughout whether by phone or email. They use very good couriers who delivered within the time frame stated and ensured that the item was delivered without a scratch

29 November 2024
Unprompted review
Rated 5 out of 5 stars

I am very happy to recommend Grajmax…

I am very happy to recommend Grajmax they provide a great service and are very knowledgeable and friendly. We purchased a Traveso shop rider, the price was very good and the machine is in excellent condition. Thank you.

28 November 2024
Unprompted review
Rated 5 out of 5 stars

Friendly, professional service

Couldn't fault the service at all. Great comms, rally helpful with questions, sorted all the DVLA paperwork and provided SAEs as well. Sylwester the courier messaged me frequently to let me know exactly when he was arriving down to the last 10 minutes.
Highly recommended.

7 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Purchased a scooter and it was delivered just two days later. Company certainly care about both the scooters they sell and the customer. Will definitely be the first place to go when I need to purchase a scooter in the future.

29 October 2024
Unprompted review
Rated 5 out of 5 stars

Unbelievable value, quality, and service.

I can't speak high enough of this man and wife team. My purchase and delivery experience has been amazing. So friendly and attentive. I would recommend Grajmax to anyone without any hesitation. Mainly used machines, but they take such care to source scooters that are in great condition, with hardly any mileage on the clock. As such, affordable and great value for money. You won't regret buying your scooter from Grajmax.

UPDATE 1ST JANUARY 2025. I felt compelled to add an update. Gracjan and Marta are an amazing couple. I had an issue with range, and needed a range nearer to the manufacturer advertised range for the King Cobra. (Dog Walking). Gracjan came out to me and brought with him two top quality batteries at 600 quid the pair. He had fitted new batteries at point of sale, but these new ones were twice the price. He spent almost three hours with me. Carried out a full diagnostic and although found no faults he tweaked the controller sensitivity down from the manufacturer default level. The top quality batteries, combined with the tweak, made a massive difference to the range, which is now more than my dog walking needs. I offered to pay the difference but they refused. I can't thank them enough. I recommend Grajmax fully. Great scooters. Low milage. Great value. Unbelievable aftercare customer service. I'm a very happy person. Its my first scooter and its turned my life around. Thankyou again. Steve Lee

26 October 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous service

Fabulous service
Advertised a mobility scooter for sale on market place. Grajmax got in touch and arranged collection.
The gentleman that collected it was very polite and knowledgeable.
Would definitely use company again

26 October 2024
Unprompted review
Rated 5 out of 5 stars

Professional Friendly Company

We found the advert of the mobility scooter and rang and enquired. We found the company to be very professional and helpful and put no pressure on a sale.

We purchased that evening on line and were contacted the next morning with a prompt delivery date.

Would absolutely recommend this company the scooter was exactly as described and the owners are above friendly, nothing was too much trouble, we would use again without doubt.

13 October 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, nothing was any problem, scooter VERY nice , very fast efficient delivery if I need another scooter in future I will be back second to none service, many thanks.

13 October 2024
Unprompted review
Rated 5 out of 5 stars

Cabin scooter…

I advertised my dads cabin mobility scooter on marketplace and Grajmax collected it in London. As I don't live in London anymore Grajmax dealt with my dad with utmost respect.
Dad called me to say great service from a great guy..highly recommended..😉👍

5 October 2024
Unprompted review
Rated 5 out of 5 stars

Incredibly friendly and knowledgeable

Incredibly friendly and knowledgeable. Went above and beyond to show me several scooters that might could fit my requirements. I would certainly recommend anyone looking for a scooter to talk to this company. Prices are great for quality scooters.

24 September 2024
Unprompted review
Rated 5 out of 5 stars

Great Mobility Scooter

Great Mobility Scooter. Better price than anywhere else. Had 4 miles on the clock but was pristine like new.
The communication was great, delivery quick and I am very delighted with the whole experience and service.
Thank you very much.

21 September 2024
Unprompted review

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