Grajmax Mobility  Reviews 198

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the helpfulness and pleasant demeanor of the staff. Customers consistently highlight the excellent service, noting the efficiency and ease of their overall experience, from communication to delivery. Many people are thrilled with their purchases, often describing the products as being in perfect, like-new condition, even when secondhand. Reviewers also frequently commend the quick and professional delivery service, with many appreciating the care taken during unloading and the clear operating instructions provided. Some people also felt that the user experience was seamless, with good communication throughout the process and accurate delivery times.

What people talk about most

Product

Users describe positive interactions with the product, often highlighting the excellent condition of the... See more

Delivery service

People report positive experiences with delivery service, often highlighting quick and professional delivery.... See more

Service

Reviewers mention positive feedback about service, consistently praising the professionalism, excellent... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing transactions as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a fantastic company to deal with, scooter delivered within 48 hrs. All paperwork filled in and persuaded me that I qualify for VAT relief so saved me several hundreds of pounds. The text books... See more

Rated 5 out of 5 stars

A great firm to deal with. The scooter arrived by special courier who unloaded it down the ramp with great care, and demonstrated the basic operating instructions. The scooter looked as good as new af... See more

Rated 5 out of 5 stars

This company are amazing! They have helpful, wonderful staff. Marta helped me with every step, towards delivery of my car. She was more than helpful. Also the gentleman who delivered my car. He explai... See more

Rated 5 out of 5 stars

Everything exactly as advertised. My Kondor mobility scooter was there waiting for me, secondhand and in perfect condition. Demonstrators kind and helpful. Delivery spot on. No delays. This beautiful... See more


Company details

  1. Mobility Equipment Supplier

Written by the company

UK's greatest and most trusted supplier of used mobility scooters for sales.


Contact info

4.9

Excellent

TrustScore 5 out of 5

198 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

I called and they delivered

I called and they delivered
Simply the best service and no problems at all
Certainly will use again and made my dads year having his new scooter
Thankyou again Grajmax mobility

30 January 2025
Unprompted review
Rated 5 out of 5 stars

Great service from a great family business

Just bought a mobility scooter from this family business and am absolutely delighted with my purchase. Their website was very impressive and the comprehensive high quality pictures provided enabled me to buy online with total confidence.
The scooter was delivered quickly and was in as brand new condition at a fraction of the original price new.
Great service Grajmax and the personal attention was very much appreciated.

10 February 2025
Unprompted review
Rated 5 out of 5 stars

When buying or selling a Scooter

We were delighted to sell our late father's scooter to this company. From start to finish communications were professional and prompt and friendly. Collection date and time agreed were no exception given the distance travelled to collect the scooter.
We would recommend this company unreservedly based on our experience.

12 February 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous Service!

I needed to sell my late fathers mobility scooter, I contacted Grajmax who after a satisfactory appraisal paid my asking price and collected it within a couple of days. An extremely efficient and polite service.
I can highly recommend this company for their high standard of customer relations.

1 February 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant

Fantastic people to deal with, very helpful and sell quality scooters, very good service would highly recommend

27 January 2025
Unprompted review
Rated 5 out of 5 stars

Mobility Scooter purchase

From my recent purchasing experience I am happy to give 5 stars. My Mobility Scooter was an ex demonstrator with just a few miles completed and came with a six months warranty. It was in excellent condition. The company are focussed on customer service and were very helpful in answering my questions. I found their website was excellent.
The delivery charge was very reasonable and their courier was on time, efficient and friendly.
I recommend that you look at this business if you are considering purchasing a quality mobility scooter .

13 January 2025
Unprompted review
Rated 5 out of 5 stars

Friendly and helpful family business

Collected my Mobility Scooter from Grajmax on Saturday. I firstly was offered a short training session on the scooter and completed a short test drive before I signed to say I was happy to accept the mobility scooter. I had difficulty fitting the scooter on my trailor and Grajmax staff helped me find a solution and strap the scooter down safely. As we were leaving the family come out and waved us off especially his 2 young daughters. I found this company by accident. But I heartfelt recommend them. It was well worth a cold Saturday drive up the M1 to collect this scooter and meet the team and Grajmax.

11 January 2025
Unprompted review
Rated 5 out of 5 stars

Sold our scooter

Sold our scooter to Grajmax which we listed on Gumtree, we negotiated a price and agreed a viewing.
Smooth and quick collection, no hassle transaction, would highly recommend this company 👍
Lee

4 January 2025
Unprompted review
Rated 5 out of 5 stars

A rewarding experience.

After a disappointing transaction with a different company I was still looking for a new mobility scooter for my wife, now an early birthday present not a Xmas present as originally intended. Browsing the internet I came across Grajmax Mobility. A family firm, established for about 15 years that seemed to get high ratings. On their website I found not one but two scooters of interest one, a Careco Aviator for my wife, the other a Kymco Maxer which seemed to be ideal for me. Enquiries by phone gave me all the information I wanted, I was impressed by the willingness to provide information and got the impression that this was a company that cared about their customers. I placed an order for both scooters on the 30th December 2024. They were delivered today, the 3rd January 2025, by the company owner himself as his usual courier was still on holiday. That was impressive. The scooters were exactly as described, immaculately presented and worked perfectly when test driven. All accessories were present and documentation was complete. We were assured that if there were any problems all we had to do was phone them. So far Grajmax have met or exceeded every promise and have two very happy customers. I think they can be highly recommended.

3 January 2025
Unprompted review

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