Graf UK Ltd Reviews 1,210

Due to water changes going up especially being on a water meter we already have two waterbutts but needed a really big one, having looked at many on the web, I came across Graf UK loads of designs and sizes to fit our garden,I ordered a 350 litre with a slate design tall and slim to fit on the patio discretely and eventually cover with a climbing plant, excellent quality really well made complete with tap and full instructions, we got free delivery within a week excellent service and price thank you,

Ordered a terracotta pot water butt and a hot composter. Both at the best price I could find for either product online via GRAF. Very easy to liaise with the courier and so ordering process was easy. The terracotta pot water butt is quite a garish orange colour but I'm hoping it will age with time for the money I paid for it... The texturing is very clever indeed so we did decide to keep it in the end.

I ordered the 350l wall tank for my rainwater. After a few weeks delay it was delivered. It comes with everything needed to set it up and start collecting rainwater. It fits down the side of my property where I wanted it to. Very easy to set it up and because I got it when the sale was on it was also a good price.

Everything was good. Both water butts arrived on time and without any issues. No problems.

Excellent quality of water butts. From viewing and purchasing the product on their site everything went smoothly. Very pleased with my purchase so I bought a second one.

Amazing service in response, supply and prompt delivery of spare part for compost bin. So great to see such customer service exceeding expectation.
Thank you

Purchased a Garantia Rapido rain water collector from the website. Easy ordering, excellent price and quick delivery so pleased with the service overall.

I am a returning customer and have positive experience related to my previous purchases, all rainwater harvesting and storage related. The products have stood up well and continues to be reliable. My latest purchase is a Lava finish 2 in 1 water butt to match one I already have installed. We experienced a slight delay on the delivery due to a communication issue with the transport company, a brief email with Graf sorted it out and the item was delivered the following day. I installed it on the same day, it is working and matches its other half nicely. I am very pleased with the Graf products and their service and will not hesitate to use them again.

This is about the sixth time I have ordered raised planters from this company, some have been in place for few years and look as good as day one. They are easy to construct and look great in various configurations. I had a bit of a problem with getting my last order through on the new website but the company sorted it quickly following an email.

Grafuk could not have been more helpful and supportive on the project at Kirby Lonsdale. Special thanks to Debs Butler who really excelled all our expectations.

Excellent communication in the design stage which then was followed by the installation team.

Ordering via website was fine - delivery experience was rubbish - I missed a call and responded to book delivery as requested. Delivery date arrived and having waited in for delivery all day - I then received a call asking when I would like to book delivery. Having explained I already had I was basically told I was lying - cancelled the order in the end and went with someone who values the customer experience more . I then received an email asking me to make this review having received the goods as a valued customer - what a joke

The website was easy to use when I found it and the tap I ordered for a water butt was just right. I ordered the water butt through Robert Dyas but it apparently came from Graf and had a very poor tap fitted which would not take any type of hose fitting.
It is a shame that the offer of a better tap was not available with the initial water butt order.

I am happy with my composting bin
Very simple to put together.
I do think it was expensive for a few pieces of plastic but tgat is what they cost so I have to ignore it but its perfect but that's the only gripe

This was the first time our company have used Graf and it will not be the last.

From start to finish the whole process was professional and carried out to a high standard.

From technical guidance to the install team, it was a pleasure.

We use these guys regularly for our Storm Water management solutions such as attenuation and harvesting and they never disappoint. Exceptional professionalism from the moment you contact them until the product is installed and handed over.

Used GRAF for years and won't go anywhere else for years to come! Keep doing what you're doing!!

We ordered both the water butts from you thinking that they would be the same colour sandstone but although they are very nice just what we wanted one of them is a light green colour

Compost container as described, easy to assemble.

Everything went according to plan.

Nice product that is slimmer than normal water buts and fits in unobtrusively just where I want it. However, only one tap is provided for the higher outlet with no tap or means of emptying the lower section of the but plus the tap is not a standard size size so you have to buy a converter kit to fit a hose to the tap which is more expense for an already high price product.