Production Automation Corporation Reviews 

875
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Everything went as expected. I chose free shipping, which typically takes longer, yet it was shipped very promptly. The protech mats are exceptional; they are the best mats for any purpose.

Rated 5 out of 5 stars

PAC team setup an easy to use and effective VMI online portal for all cleanroom supply. We are now easily tracking each item. PAC team monitors and replenish the inventory on a weekly basis. PAC team... See more

Rated 1 out of 5 stars

We purchased 5 pieces of StatPro SP2101 Low Profile Common Point Mat/Wrist Strap Ground Cord with 10mm Male Stud, 3 Meters Of the 5 pieces, 3 units were defective and were non-continuous electrica... See more

Company replied

Rated 5 out of 5 stars

Excellent product and on-time delivery. Very comfortable straps. Mouth area protrudes a little which makes it very comfortable. Very soft against the face too! I've ordered my second case and have enc... See more

Company details

  1. Manufacturer
  2. Business to Business Service

Written by the company

Since 1973, Production Automation Corporation (PAC) has supported technical products that solve manufacturing problems. PAC is both a full-service stocking distributor, and a manufacturer's representative. Customers turn to us when they need expertise on product selection, require help sourcing an alternate/unavailable product, or when an existing supplier becomes difficult to work with. As your business grows, we're growing along with you. That means we're continually adding new product lines and brands by popular demand. With so many products and options, it's important that you find the right one. We help you decode technical data into best-case purchases in person, on the web, over the phone, or on-location at your facility.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

875 reviews

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4.3

All reviews

(875)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The cleanroom suit and hoodie worked…

The cleanroom suit and hoodie worked out fine. The boots on the other hand broke after one day use. The boots were okay, but the zippers broke right away.
I had to tape the boots on for the rest of the week.

15 August 2023
Production Automation Corporation logo

Reply from Production Automation Corporation

Hello. We apologize! For your inconvenience, we have sent you out a no charge replacement. We are testing more of these boots and reaching out to the manufacturer to rectify any issues. We stand behind our products and will be researching this concern.

Rated 5 out of 5 stars

Our company was on a tight timeline and…

Our company was on a tight timeline and the delivery time was better than expected which was really helpful. Also spoke to an associate that had the information needed and was polite, friendly and easy to talk to.

10 August 2023
Rated 5 out of 5 stars

Confirming order

Confirming order, letting us know if color choice is not available; keeping us informed through every step of the process.

4 August 2023
Rated 5 out of 5 stars

Ordering was very easy online

Ordering was very easy online. Delivery was a touch slow as compared with other online purchases, but the customer service was very helpful in explaining when the purchase would be delivered. Customer service always promptly answered my emails and showed a genuine concern to my matter.

25 July 2023
Rated 5 out of 5 stars

Overall Good experience

Product was delivered on time. Billing experience was very easy. And even extra nutserts were delivered free of charge to help us attach the table and rack to another table we had previously purchased.

Overall a good experience.

7 June 2023

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