John William is very helpful and patient
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Company details
Written by the company
At gotoflyer.com, we strive to give customers and clients the greatest possible services. Our main goal is to provide you with some exclusive and unbeatable flight ticket and vacation packages discount when you book travel accommodation such as hotels or vacation packages. Additionally, we assume full responsibility for the adventure and try even harder to guarantee complete service and solution to our customers.
Contact info
P.O Box 139 Central Islip New York, 11722, Islip, United States
- 877-754-2205
- bookings@gotoflyer.com
- gotoflyer.com
Hasn’t replied to negative reviews
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Looks like I have the same issue as…
Looks like I have the same issue as everyone here. Booked a flight and right after I received a phone call stating they were not seats available. "offer me an option" for another flight yet they were asking for $480 additional. I asked for the Supervisor and she offer no help. They asked for a cancelation fee when the reservation never exists. Does anyone has any luck disputing with the bank for non-receipt of merchandise or service not provided? Poor customer service.
John was very helpful and supportive in…
John was very helpful and supportive in helping us set up our trip
I had a horrible experience with this…
I had a horrible experience with this website and will never use it again. After I booked my tickets, someone from their customer service called me to say that while the return flight was confirmed, the departure flight was canceled because “there were no seats available.” This made no sense since the booking was already confirmed!
They gave me two unfair options:
1. Change the departure date and pay $120 more per person.
2. Keep the same departure date and pay a ridiculous $225 more per person.
When I refused both options, they offered a refund with a $48 penalty fee per person, even though it was their fault.
To make things worse, the customer service agent was extremely rude and refused to connect me with a supervisor, despite my repeated requests.
This whole situation felt like a scam. Avoid this website at all costs.
100% recommended
100% recommended, he is very good and reliable, very kind and attentive, reina she is a good agent
If there were negative stars they would…
If there were negative stars they would get them. The absolute worst!
Complete bait and switch. They promoted $1060 for 5 seats and then call me telling me there are only 3 seats for that price. Gave me all these terrible options that don’t work for us. To then tell me if I book the 5 seats and the prices now it would be $3200!
I saw ok book the 3 at the promoted price and 2 at the expensive price. They then say that can’t be done.
I said ok cancel the 5 tickets. That’s when they hit me with a $58 fee! Excuse me. I booked this 2hrs ago for a flight and price you’re not honoring. Complete scam - stay away!!!
Thank you for your assist with this…
Thank you for your assist with this beautiful and amazing experiences trip , that I got this weeks !
Reymond ! Florida .July 17 ,18
Zero stars!
Zero stars!! This is a complete scam. this is a SCAM SCAM SCAM! They are going to hang up the phone and bully you. The tickets are not in process, I called the airline and they had no knowledge of the tickets or any tickets that were pending. They tried to make me pay a cancellation fee but there were no tickets to cancel. DO NOT USE THIS WEBSITE. They cannot make you pay to cancel because they cannot follow through on the flights you paid for, this is a breach of the contract or agreement. They tried to tell me there were other flights available but I told her that the flights I chose it what I wanted, and they tried to increase the price. Full refund requested, they hung up the phone multiple times, I kept calling back. do not pay a cancellation fee, they cannot charge to cancel something that does not exist. They said I will be black listed by the airline, which is not possible from a 3rd party. Fear tactics are used. DO NOT USE THIS WEBSITE, JUST PAY THE HIGHER PRICE WITH THE AIRLINE.
SCAM. DO NOT USE
SCAM. Do not use this scammy site. They take your money and will NOT give you your tickets.
Gotoflyer was handling my request to…
Gotoflyer was handling my request to change my flight I was having difficulty with how to proceed from my end , and they exhibited considerable patience in accomplishing what I needed much appreciated I was going through a really stressful time and honestly I was a bit rude talking to them but they handle me very patiently they was very understanding caring and knowledgeable.I intend to use gotoflyer again for future trips.🥹🥰
SCAM ‼️
I booked a flight and when I booked it I received a email stating I will receive my booking confirmation info and hours went by and I didn’t receive anything . I went to see the reviews so I got anxious and called them to cancel the booking . I spoke to Reina and she was very rude ! She told me I will get black listed ! I asked her for a reference call number she said she couldn’t give me one , I asked her if she was documenting and she said No
I asked her if she was recording the conversation she said she was and I got hung up on when I told her she didn’t say that at the beginning of the call … THIS IS A SCAM!!!
john william was great
John gives me seats together with my…
John gives me seats together with my wife
Today booked my infant ticket i talk to…
Today booked my infant ticket i talk to John William that person help out of the way he such nice and helpful person thanks for John bcoz the guide very clear
Hard talking to people I can't…
Hard talking to people I can't understand. They were nice. John was nice.
SCAM ALERT!!
SCAM ALERT!!! 5 round trip tickets from Chicago to Cancun was originally $1121 but the return flight price changed to the tune of $500 per person. I called United and they said my flight costs $4850. I had to cancel my credit card and am disputing the $1121 charge. How they’re able to still operate is literally a crime, btw their English is incoherent to put it nicely. DO NOT FALL FOR THE 5 STAR REVIWS THEY'RE ALL FAKE.
The only reason I gave them a 1 on the…
The only reason I gave them a 1 on the review is because ZERO is not an option.
I booked a flight, and 30 minutes later a Rep called to say there are no more seats available at that price. BUT we can get you on that same flight for an additional $450+. I took out the additional insurance when I purchased my ticket. She said that didn’t matter. I could pay them $98 to cancel within 24 hours or I would lose my entire payment. I checked my bank account and an additional $49 had been added to the ticket cost.
Completely a fraud company!
Raymond was very helpful.
Scam!!!!!
Scam!!!!!! Rude agents, they will shout on you and take your money without giving you a flight ticket
a bounch of liars
a bounch of liars, red alert!
only want to take your money, they will promise everything to catch you in there trap!
you will lose your money, will not get a flight ticket and every few houres an indian guy will call to trreat you!
stay away!
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