John William is very helpful and patient
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Company details
Written by the company
At gotoflyer.com, we strive to give customers and clients the greatest possible services. Our main goal is to provide you with some exclusive and unbeatable flight ticket and vacation packages discount when you book travel accommodation such as hotels or vacation packages. Additionally, we assume full responsibility for the adventure and try even harder to guarantee complete service and solution to our customers.
Contact info
P.O Box 139 Central Islip New York, 11722, Islip, United States
- 877-754-2205
- bookings@gotoflyer.com
- gotoflyer.com
Hasn’t replied to negative reviews
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Raymond brown great service
Raymond Brown
Raymond Brown
We had a very good experience with…
We had a very good experience with Raymond Brown he called to confirm our booking and made sure we had our boarding passes thanks again Raymond
John Williams was very efficient.My…
John Williams was very efficient.My flight is on Monday October 5, 2025. He was connecting with me on October 5 was made thongs easy for me.
Good Experience
Good Experience. All in time. good services. Raymond Brown
Raymond Brown did a excellent job and…
Raymond Brown did a excellent job and made my flying experience so much easier.
John William will check in for me.
Raymond was excellent in providing…
Raymond was excellent in providing outstanding customer service I realy appreciate the time he took in explaining my flight details and reservations Thanks Again
Raymond was very helpful and made my…
Raymond was very helpful and made my trip a pleasure
Ticket set up
John Williams was very helpful in…
John Williams was very helpful in helping me retrieve my return flight information
John William added a wheelchair for me
I purchased airline tickets on…
I purchased airline tickets on 09/04/2025 through GOTOFLYER’s website for myself, my wife, and my daughter, for travel from San Francisco to Houston. I was charged $392.51 and received a booking reference.
The next day, a GOTOFLYER representative called and demanded an additional $600 to “confirm” the tickets. Suspicious, I contacted United Airlines directly and discovered that no reservations existed under our names.
This company took my payment without issuing valid tickets, then tried to pressure me into paying more. This is a deceptive and fraudulent practice. I have already reported the transaction to my bank for a chargeback and will be filing complaints with the DOT, FTC, BBB, and United Airlines.
Warning to others: Do not trust this site. They will take your money, fail to book your flights, and then demand more. Save yourself the stress and book directly with the airline or a reputable travel agency
Not right
Good morning.... Yesterday August 23rd I made some reservations through the jetcost website that redirected me to gotoflyer. They called me after 1 hour of charging for the reservations to tell me that the reservations were no longer available. So they tried to offer me more expensive ones which I did not accept. Gotoflyer decided to give me a refund but with a penalty of $45 per booking since gotoflyer alleges that America Airlines charges for the same things which is not true. Gotoflyer charges me the money. Gotoflyer is advertising the same flight with the same departure time from the same airport with the same stopover and arrival time to Puerto Rico with the same price. To me understand that that is a SCAM. I am writing to you to take action on the matter since I am going to make this public on social networks.
Trouble getting information on my flight
Trouble getting information on my flight
I booked two round trip tickets and they try to charge me additional money to secure my return flight.
I booked two round trip tickets. I called to make a change to return trip, they advised it would be an additional cost. So, I left the original itinerary and confirmed that they would be making no changes. A few minutes after that call they called me back and advised that they were only able to book my outgoing flight not my return. They advised that they were able to book my return flight if I paid an additional fee of $1800. I explained to them that I paid for two roundtrip tickets, not two one way tickets. They explained that was my only option since they had already ticketed my outgoing flight. I told them that there actions amounted to fraud and that I would be reporting them to my credit card company for unauthorized charges. They hung up on me.
Then they sent me the following email as if to insinuate that they were having difficulties in contacting me when they just called me from this number - +1 (315) 538-9510:
Dear Customer,
We are writing to inform you about the status of your flight booking request with booking reference #XXXXX
We're currently processing your flight booking (Reference #XXXXX) but have been unable to reach you at the provided number. Could you please provide an alternative contact number for further discussion?
This will enable us to promptly address any questions or concerns you may have and finalize your booking to your satisfaction.
Please feel free to reply to this email with your alternative contact number, or you can reach out to our Support Team directly at our toll-free number 1-844-482-4806.
Thank you,
Support Team
1-844-482-4806
Toll-free USA/Canada: 1-844-482-4806
Email : (Trustpilot doesn’t allow you to add email of company)
Website : Gotoflyer.com
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