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Goto Direct is a fully-fledged electronics e-retailer to fulfill the ever-expanding tech needs of the world. We offer a vast range of computer hardware from the best brands for our customers. Although Goto Direct is based in the US, our services are not limited to a single country, rather, we have delivery facilities situated all over the planet.
111 N. Market Street Suite 373, 95113, San Jose, United States
3.1
4 reviews
Hasn’t replied to negative reviews
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I placed an order for a refurbished Intel Motherboard and the transaction was refused. The cost was $110.92. I still have the item in my cart. I had this corrected by my bank and still could not purchase the item. I called their number and spoke to a very rude CSR. The price was updated to $369.00. This is a bait and switch and I will report it to the California Attorney General's office.
The hard drive I was looking for was bit outdated and rare to find, and they only had a few of them, but upon my request, they arrange arround 30 plus hardrives in just 2 days of timeperiod, highly recommended.
Reply from Goto Direct
We're glad to hear our customer support met your expectations and that we could quickly arrange the hard drives you needed. We appreciate your recommendation and look forward to serving you again!
I was told the the printer had been refurbished, but when I tried to print the printer jams every time. The only way to print is by loading paper thru the front sheet feeder. Also the top lid to the printer was broken.
Reply from Goto Direct
I'm sorry to hear about the issues with your printer. It should not have arrived in that condition. We’ll work on resolving this for you as quickly as possible.
Reply from Goto Direct
Thank you! We’re glad you enjoyed our service and product. We look forward to serving you again soon!
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