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Rated 5 out of 5 stars

GoTiles have been amazing. I can't praise their customer service highly enough. I had the good fortune to deal with Laura on the customer services team. She was brilliant. I was 3 tiles short, but I... See more

Rated 3 out of 5 stars

I did experience difficulties as couldn't get hold of Gotiles by phone, email or chatbox. T.P. alerted my review and La*** contacted me. My emails had gone to junk. They could be losing customers d... See more

Company replied

Rated 5 out of 5 stars

Would definitely recommend. Ordered outdoor tiles at the beginning of last week and was pleasantly surprised to see at the checkout I could select a specific delivery date and the shipping price was f... See more

Rated 5 out of 5 stars

Highly Recommended! I came across GoTiles on instagram and noticed they had the same or similar tiles to a more expensive brand I was considering buying from. I did some shopping around and honestly G... See more

Company details

  1. Tile Store

Written by the company

Our mission is to provide an exceptional shopping experience, whilst ensuring you find your perfect tiles in an easy, inspiring and inexpensive way. With the combination of our extensive range of quality products and top class customer service, GoTiles really do take the stress and hassle out of finding your dream tiles for your upcoming or ongoing tiling projects. By sourcing and providing the best quality tiles and products, you can be sure that you are getting the best value for your money when purchasing our products. Our ability to work directly with our suppliers, who are some of Europe's largest and smaller factories, allows us to offer premium quality tiles at a lower cost than others. We aim to make your shopping experience as simple as possible. Our friendly tile experts are on hand to help you every step of the way. From helping calculate your tiles and selecting your products, to getting your products delivered to you quickly and efficiently, our team is on hand to provide all the information you need and answer any questions you may have.


Contact info

4.2

Great

TrustScore 4 out of 5

56 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Quality service

Quality service, tiles I ordered were great quality and fit in my bathroom perfectly. Really happy with the speedy delivery the tiles arrived next day after ordering. Would definitely recommend.

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Professional company

After ordering some samples, made an order of 7 boxes, one box was damaged but contacted them to raise my issue, quickly sorted and quickly recieved replacement. Quick delivery and good to see a company rectify things fast. Will definitely use again for my kitchen.

17 April 2025
Unprompted review
Rated 5 out of 5 stars

Really brilliant

Really brilliant. Order three sample tiles and they were completely free of charge and they came well packaged within three days. Great service and great choice. There was a follow up call to find out if I needed anything else.

2 February 2025
Unprompted review
Rated 5 out of 5 stars

New bathroom

Great company and customer service by Laura! In love with our new tiles, thanks once again

23 April 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, tiles I ordered were perfect. Really happy with the speedy delivery! Tiles arrived next day after ordering. Would definitely recommend this company!

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic tiles from go tiles

Fantastic tiles! From start to finish this company has made the whole tile-buying process incredibly easy and stress-free. Their selection of high-quality tiles were really affordable, making it simple to find exactly what I was looking for. Love their website! What really stood out was their excellent customer service—so friendly and helpful. Delivery was fast and efficient. I highly recommend GoTiles to anyone planning a tiling project!

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Really good experience with GoTiles

Really good experience with GoTiles - was able to order both free and whole tile samples with ease and fast delivery, and my chosen tiles were delivered on time via courier on pallete with no issues, all intact on arrival and exactly the amount I ordered for our kitchen project.
Great value, quality and great communication, I would personally certainly order from them again

21 April 2025
Unprompted review

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