Go Rent a Car Reviews 279

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Just completed a 2 week rental. All very satisfactory. Car was clean and smart and larger than expected. Staff very helpful indeed- changed pickup location to our hotel- drove with us to show way out... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant service. Trustworthy, honest and very friendly company. Car was delivered and we were met on time. Car was what we booked and was low mileage, nearly new. Getting car and d... See more

Rated 5 out of 5 stars

Super easy, convenient and wonderful customer service. Don't hesitate to book your car rental here! We had the car dropped off to our hotel. Car was new and dropping off at the airport was just as eas... See more

Rated 5 out of 5 stars

Best possible car rental service I've got since my first European trip in 2000! (Guys, I don't mean exclusive cars, I mean exclusive care.) Dear Manos Argyrakis, you are decent and trustworthy man, ma... See more

Company details

  1. Car Rental Agency

Information provided by various external sources

Car Hire Crete providing the best rates for car rental services in the island of Crete and Crete Airports. We specialize in car rentals in Heraklion and Chania airport as long as other destinations in Crete. Rent your car in Crete!!!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

279 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent local rental car service

Excellent local rental car service, flexible and great communication. Car is new and run well. I would use this car rental again and recommend to families and friends!

12 September 2023
Unprompted review
Go Rent a Car logo

Reply from Go Rent a Car

Dear Thahn
Thank you for choosing Gorentacar for your vacation rentals.
I hope you had a wonderful time and returned home with the best of memories!
Wishing you all the best!
Manos

Rated 5 out of 5 stars

Good and fast service

Local car rent agency, easy and very fast service, always availbale at the phone. Our car was a small Kia Picanto, very clean and with new tyres! All perfect.
Thanks Manos and see you soon

4 September 2023
Unprompted review
Go Rent a Car logo

Reply from Go Rent a Car

Dear Eva!
Thank you fro the review!!!
I hope you had a wonderful time here in Crete!
Till the next time..!

Rated 5 out of 5 stars

Highly recommended

Amazing experience. The car was in perfect conditions, they really don’t ask for any additional prices at the moment when you bring the car, you have also a discount if you pay cash at the place! Highly highly reccomended!

27 August 2023
Unprompted review
Go Rent a Car logo

Reply from Go Rent a Car

Dear Francesca,
Thank you for the review. I hope you had a great time and wish to seeing you again!
Regards
Manos

Rated 5 out of 5 stars

The best car rental in Crete

Having been back to Crete for the 6th year in a row and having used Go Rent a Car for all 6 years, this is the only car rental company you should be using in Crete and don’t need to waste your time with looking at any of the other ones. 5* service by Manos and his team with excellent prices. I have already booked the car for Summer 2024!

31 August 2023
Unprompted review
Go Rent a Car logo

Reply from Go Rent a Car

Dear David,
Thank you for the good review!
Looking forward to seeing you next year!

Rated 5 out of 5 stars

Everything was great.

Everything was great.The owner was friendly and explained everything.The car was in a great condition.
Overall a really good experience.I will rent again when I travel to Crete!

16 August 2023
Unprompted review
Go Rent a Car logo

Reply from Go Rent a Car

Dear George,
Thank you for the reviewing our company!
I hope you had a wonderful time and wish to seeing you again!
Regards - Manos

Rated 5 out of 5 stars

Mano is the best in the business!!!

Mano is the best in the business!!!
Nothing is ever to hard and he is willing to always accommodate Very well priced, service A1 and just great to deal with all around.
Thanks Mano and team 🍻🇬🇷

11 July 2023
Unprompted review
Go Rent a Car logo

Reply from Go Rent a Car

Dear Jim
Thank you for choosing my company for your sumer rentals once again!
I hope you had a wonderful time
Wishing you all the best!!!

Rated 5 out of 5 stars

Great organisation

Great organisation, friendly and trustworthy guys. Thank you Emmanouil for the good personal service and directions.

12 July 2023
Unprompted review
Go Rent a Car logo

Reply from Go Rent a Car

Dear Alexander
Thank you for choosing my company for your vacation rentals.
I hope you had a wonderful time and returned home with the best of memories!
Wish you all the best!
Manos

Rated 5 out of 5 stars

Go with Go

Faced with so many choices to hire a car in Crete, we went with Go Rent a Car because they were a local company and seemed to have the best reviews. And we are so glad we did. We hired a mid-sized Fiat Tipo sedan for 9 days. The company owner, Manos, delivered the car to our hotel at the time we agreed. The car was in perfect condition. We traveled along the south coast to Agia Galini, Agios Pavlos, Triopetra, Spili, Prevelli, Chora Sfakion, then up to Chania, Rethymno and back to Heraklion. Manos met us at our hotel for the handover. It was a totally stress free experience. Such a delightful man.

7 June 2023
Unprompted review
Go Rent a Car logo

Reply from Go Rent a Car

Dear Gary
Thank you for choosing my company for your vacation rentals.
I hope you had a wonderful time and returned home with the best of memories!
Wish you all the best!
Manos

Rated 5 out of 5 stars

Fantastic affordable car rental

Car was clean and functioned well. Great value for money. Incredible service. Owner speaks multiple languages.

10 June 2023
Unprompted review
Go Rent a Car logo

Reply from Go Rent a Car

Dear Mark
Than kyou fro the good review!
Hope you had a wonderful time and wish to seeing you again!!!

Rated 5 out of 5 stars

Go Rent a Car was a very positive…

Go Rent a Car was a very positive experience for us.
We pre-arranged to rent a,vehicle this year, as we did a year ago.
Both experiences were pain free, as tge owner is well organized, helpful, and reliable. We enjoyed 4 days visiting several wonderful beaches and other places on Crete.

2 June 2023
Unprompted review
Go Rent a Car logo

Reply from Go Rent a Car

Dear Dr. Adrian
Thank you for the review!!!
I am very glad you had a nice time here in Crete and hope t seeing you again!!!

Rated 5 out of 5 stars

On the roads of Crete

[ES]
Reservamos un KIA Picanto para 11 días (recogida en Heraklión, devolución en Chania) y todo fue extraordinariamente bien. Proceso de reserva claro, rápido y sin cargos ocultos. Realmente NO piden tarjeta de crédito ni franquicia. Descuento si pagas en efectivo al llegar. Vehículo en óptimas condiciones. Emmanouil es extremadamente claro y eficiente. Muy muy recomendable.

[EN]
We booked a KIA Picanto for 11 days (pick up in Heraklion, drop off in Chania) and everything went extraordinarily well. Clear, fast booking process and no hidden charges. They really do NOT ask for a credit card or excess. Discount if you pay cash on arrival. Vehicle in excellent condition. Emmanouil is extremely clear and efficient. Highly highly recommended.

18 May 2023
Unprompted review
Go Rent a Car logo

Reply from Go Rent a Car

Dear Frank
Thank you for the review!
I hope you had a wonderful time and return home with the best memories!
Hope to seeing you again!!!
Regards
Manos

Rated 5 out of 5 stars

2'nd time we take cars from them.

2'nd time we take cars from them.
The most reliable and service oriented company.
Everything they promised they keep and do their best to accommodate all requests (changing type of baby seats while picking the cars.
Manos, it was a pleasure using your services.
Thank you

9 April 2023
Unprompted review
Go Rent a Car logo

Reply from Go Rent a Car

Dear Omry
Thank you too for choosing my my company for your vacation rentals
I wish all the best for you and your family!!!
Regards
Mnaos

Rated 5 out of 5 stars

Fantastic car rental in Crete.Very…

Fantastic car rental in Crete.Very friendly service,car was very excellent condition,and no hidden extras to pay.
Was a great experience. Good quality clean car and at a fair price. Liked that full insurance was included. Friendly, professional welcome at Heraklion Airport. Would definitely recommend. …

23 September 2022
Unprompted review
Rated 5 out of 5 stars

I would give 6 out of 5 if I could

I would give 6 out of 5 if I could - the car was brand new & very clean, outstanding customer service, clear rental conditions, no hidden costs. If I go to Crete again I would definitely rent a car in Go Rent a Car!

6 September 2022
Unprompted review
Rated 5 out of 5 stars

In terms of car rental this is the…

In terms of car rental this is the best. Experience we have had , and we have used many companies. The man who met us ( apologies don’t know his name) was friendly and helpful and really easy to deal with with, a pleasure after the flight , I cannot recommend him / company enough, great service from Go ..

20 August 2022
Unprompted review
Rated 5 out of 5 stars

Great offer, Great service and Great communication!!

Great service and communication!!
Highly recommended!

The pick up by the representative at the airport was very smooth even though we arrived at night, very late, but she waited with a big smile and with water, which I asked them for just before take off, as I wasn't sure if I could buy water somewhere at night.
Bottles of water were waiting for us in every car door :-) .

It was cheap included good conditions, return was also easy.
The best car to rent in Crete! Really recommended!

The owner is constantly on the mails in case of anything.

Thank you for all

15 July 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look