Gorailtravel Reviews 83

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, highlighting their attentiveness, knowledge, and patience in planning holidays. Many people appreciate the personalized approach, with agents taking the time to understand individual needs and preferences, leading to well-planned and exciting itineraries. Reviewers frequently mention the excellent response times and the ease of communication, even across different time zones. The locations and holiday experiences are highly anticipated, with many expressing excitement for their upcoming trips. The overall service is described as seamless and efficient, making the planning process stress-free for consumers.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being helpful,... See more

Holidays

Customers express great excitement and satisfaction with their holiday planning experiences. Many reviewers... See more

Service

Consumers find service to be positive, highlighting the attentive, knowledgeable, and genuinely invested... See more

Location

Users describe positive interactions with location, highlighting that agents effectively incorporated desired... See more

Response time

Clients share positive opinions on response time. Many customers highlight the quick and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Peter was amazing. From day 1 of his contact with us thru the day we finalized and booked our travel, Peter patiently and expertly listened, worked with us, and made changes and scheduling adjustmen... See more

Rated 5 out of 5 stars

Joe was very efficient in reaching out to prepare an itinerary for us when previous travel plans were disrupted. Joe made great suggestions and provided hassle free booking experience. Look forward... See more

Rated 5 out of 5 stars

Our Swiss rail trip was canceled by a different company but we already had plane tickets and pre and post reservations. I found GoRailTravel and they were able to put together a wonderful trip itinera... See more

Rated 5 out of 5 stars

We were drawn to the rail tours and requested more information. Adam listened carefully, gave us options, and suggested the private driver tour for our small family group, which will allow us to be mo... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

83 reviews

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Rated 5 out of 5 stars

Working with Peter

Peter has been extremely professional and patient with my questions and general concerns as well as my issues settling on definite dates for the trip.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Adam was so kind and brilliant at…

Adam was so kind and brilliant at making me feel that our trip was possible. He helped adapt plans to fit our budget and was so authentic in his communication and seemed to genuinely care about helping people experience the joy of travel, a real and lovely human.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Huge thanks to Adam for the fantastic…

Huge thanks to Adam for the fantastic help planning our trip to Scotland and Ireland. He’s been professional, thorough, and extremely helpful in getting us organized. Highly recommend his services if you want a stress-free planning experience!"

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Adam was most helpful in assisting us…

Adam was most helpful in assisting us to negotiate thru our vacation options.
He is very professional, knowledgeable and pleasant to deal with.He responds promptly to queries.
We will definitely seek his assistance in planning future trips.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Birthday trip

This trip was for my wife’s birthday. I spoke with Adam about the places we would like to go and he sent us a well planned tour including those destinations with a good balance of excursions and free time for us to explore on our own. All of our tickets were provided to me via email and it was all seamless from moving between cities to the planned excursions. Thanks Adam for helping make this a fantastic and memorable birthday trip.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Touring Scotland in September with Gorailtours

My sister and I have been planning to tour Scotland together. We were looking for ways to plan take this trip using mostly trains for transportation between cities. When I found this site I was so excited! Adam has been so helpful setting up an itinerary. He responded quickly and provided us with all the information we needed to get going. He listened to our requests and has made accommodations for places and times we hoped to visit. Adam is friendly and easy to communicate with. I appreciate the fact that he has lived in some of the cities we will visit and has local knowledge to help with our itinerary. We are looking forward to this wonderful journey!

23 March 2026
Unprompted review
Rated 5 out of 5 stars

We have just finalized our itinerary…

We have just finalized our itinerary with Peter and he has been very helpful. And Adam stepped in too when Peter was unavailable. We appreciate all the recommendations of what to see and in customizing the trip for the sites we wanted to see. Thanks to the Peter and the team, and we are looking forward to our trip.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Adam is a fabulous trip planner

Adam was very helpful in planning our trip. He listened to what we wanted, provided an initial itinerary, and then followed up with us to tweak it. He was very responsive and timely in his communications. His enthusiasm for Ireland and special places to visit makes planning even more fun.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Peter has done a great job setting up…

Peter has done a great job setting up our trip to Ireland. He has been quick to respond to email and text messages and did a nice job customizing to our needs. We haven't taken our trip yet, but we expect it will be as wonderful as the reviews suggest.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

My first deal with GoRailTour

My first deal with GoRailTour, during the process of planning our five people group of Scotland rail trip, Peter has proved us his professional abilities with prompt response, clearly organized thinking, honest and no pressure communication to plan out our itineraries as per our dream trip request, although pricing is on the higher side, we will just have to wait to complete the trip before final comment.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

We are planning a group trip to…

We are planning a group trip to Scotland and Adam has been phenomenal. Working out information, itineraries and details for such a large group has been streamlined, friendly and fantastic! We can't wait for the next stage!

9 March 2026
Unprompted review
Rated 5 out of 5 stars

GoRailTours - ADAM is your man!

Adam was my advisor from GoRailTours, and he was fabulous. I started somewhat broad with my ask for a 6 day trip around Scotland. He quickly sent me the itinerary and asked for a follow up call. I asked again for another itinerary after reviewing all the various samples off the website. When we got on our initial call we planned something even different. He listened to me about doing to many day tours vs either small guided or self tours. He built another itinerary that i probably will go with. When we had our 2nd call to finalize, i made a few more tweaks and plan to confirm which one before the weekend. I appreciated his patience and his guidance on what would be a must see vs not to have an enjoyable vacation vs a crammed packed one. If you enjoy working with an efficient, knowledgeable, patient person who will work tirelessly for you, then Adam is who you should ask for! Can't wait to do this amazing Scotland tour with my daughter that Adam helped create, memories will be made!
Stephanie Pearland TX USA

4 March 2026
Unprompted review

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